did not even get the chance to be a customer. Upon calling I was told they were too busy for these…read more"extra" services. I needed rust and paint repair covered under warranty. Aburpt and rude customer service. if they don't care about potential customers I wonder how they feel about actual customers.

Excellent service. Above and beyond. The lady at the front who took my keys was prompt and…read morefriendly. The man who drove me to the rental place was very kind as well. My car was ready when they told me it would be. It looked and sounded great ( I actually havn't seen it this clean in a long time ). Thanks so much for the great customer service! Highly recommend these guys!

Have had my car here 5+ times over the past few years. Every single time they have gone above and…read morebeyond to do an excellent job. The owner has saved my hide several times when I have been running late to pick up my car or needed something out of the ordinary. Their prices are excellent as well, they go out of their way to make sure that you are treated well. Will be going here as long as I live in fredericton.

As far as auto shops go, these guys are top rate. For example, I had a problem with lights coming…read moreon randomly. They spent FOUR HOURS looking over the electrical system before confirming that the issue was with the body control module (something that only the dealer has access to). Only charged me for ONE hour of labour. They will also do MVIs and provide a list of what needs fixing, and allow you to do the work yourself - even providing help tracking down parts! In short, they are fantastic and I cannot recommend them enough.

Honest, reliable service. Terry and Ben are two of the best mechanics in the area, hands down. I…read morewill never go anywhere else ever again as I know they have my best interest in mind every time. Thank you for all you do!!

Honest, straightforward, and quality work. Don't need to worry about running up your bill, or…read moretelling you to fix something that doesn't need to be done.

This has to be the worst service department in Fredericton. They don't get back to you when they…read morehave your vehicle. When they say they will pick you up they don't (they don't even let the guy that drives the shuttle know) when you escalate and ask to speak to the owner nothing. They don't care about your business. Not to mention I asked for something on my vehicle when I bought it and it wasn't added. WARNING do not buy a Toyota in Fredericton because you will have to deal with these people. A simple oil change will leave you sitting the whole day. They have no idea how to book an appointment or how to treat a customer.

Warning: Toyota Rav 4 became a missile launcher! For over 15…read moreyears we have had the same kayaks & Thule J racks & carried these all over Atlantic Canada & Maine for the most part on Ford vechicles with no issues. Recently while travelling back from NS with our kayaks on the highway between Halifax & Truro, without warning, whistling or tapping; both Toyota installed crossbars snapped off, sending our kayaks which were still attached to the Thule racks & toyota crossbars tumbling down the highway! Fortunately it was 9 am on a Sunday morning & traffic was light for that highway. Luckily no one was injured or killed as a result! Fast forward to our interactions with Fredericton Toyota & Toyota Canada who will take no responsibility based on an engineer's report that we should have had them tied in front & back as well. The problem here is there is no place to attach a rope or a strap or a hook unless it's the thin fibreglass front & back bumpers. Toyota promotes SUV's versatility with weekend activities like kayaking & biking; they actually have tv ads and printed ads that show Rav 4's with kayaks on them exactly the way we had ours attached. We are frustrated with their lack of responsibility from a consumer safety perspective and instead of using this as education etc. when they sell their product, they are choosing to play the blame game with us. Anybody who has a Rav 4 with the cross bars & carry kayaks, PLEASE, go to your dealer & have them checked for any issues & maybe a place to tie them on to front & back. If you are ever behind someone with kayaks on a Rav 4, with or without front & back tie downs.....KEEP YOUR DISTANCE BEHIND THEM BECAUSE THEY COULD LET GO AT ANY TIME! IT SHOULD NOT BE INCUMBENT ON US TO MAKE PEOPLE AWARE; however, we are disappointed & angry with Toyota's lack of concern for safety and their lack of action speaks volumes about the quality of their Consumer Safety. Therefore; we are trying to get this safety warning out there across the Country!

Either these guys are as crooked as they get, or don't have a clue what they are doing. I took my…read moreSubaru in for repairs and was charged more than double the price of new parts for poor quality USED parts! They also poked around in places that I did not ask them to, and tried to tell me that I need service in areas I knew I did not. They also let my car sit for 3 months, and were extremely flakey every visit I made to try and get them to work on the car as it had been accumulating dirt and oil on the white paint. In the end, I ended up receiving a completely botched ride, and a bill for 6K with charges on the invoice for work that wasn't even done on the car!

From the owner: Auto Pride Automotive Service has been serving residents of Fredericton and the surrounding areas…read morefor over 18 years. We offer professional repair and maintenance services for vehicles of all types and we also sell quality auto parts.

Blew a tire on the highway, no one else would put a tire on a rim for me but these guys were more…read morethan happy to slide me in. Couldn't be happier and would recommend this shop to anybody.

Great tire service right downtown. Professional, friendly, and lots of extra effort to help us…read moreduring emergency situation. Highly recommended