What should have been the excitement of owning a brand new Mustang turned into an absolute disaster…read morethanks to Riverview Ford. I brought my car in five separate times for A/C warranty repairs. Every visit ended with "it's fixed," and every time it absolutely was not. Five attempts, zero solutions. That alone is unacceptable. It got worse. After finally taking the car to another shop, I was informed that parts Riverview Ford explicitly told me were replaced under warranty had never been replaced at all. That is beyond incompetence and firmly into dishonesty. While all this was happening, my car was also hit in Riverview Ford's lot when someone backed into it. Yes, they disclosed the damage and repaired it--but the bumper came back with a different shade of black paint, and I was essentially told to just accept it on a brand new vehicle. Between the repeated failed repairs, false claims about warranty work, and damage done to my car, the experience became so stressful and exhausting that I ultimately sold the Mustang just to be free of the situation. Riverview Ford managed to turn a dream car into a constant source of frustration. I would not trust this dealership with a vehicle I cared about.

This Dealership does not stand behind its vehicles and blames the customer for faulty parts. Our…read more2024 mustang has 2 broken cargo support brackets which, the technician says was our fault despite not having loaded heavier than the car tires. This lands us with a bill of $2,000. This technician refused to talk to us, (shifty) the manager dismissed us and told us to contact Ford Canada- - they are definitely not looking for repeat customers!

Have had my car here 5+ times over the past few years. Every single time they have gone above and…read morebeyond to do an excellent job. The owner has saved my hide several times when I have been running late to pick up my car or needed something out of the ordinary. Their prices are excellent as well, they go out of their way to make sure that you are treated well. Will be going here as long as I live in fredericton.

I went to Fredericton Mazda to find a used car as I was returning to Canada after many years. The…read moresalesperson showed me what they had and asked questions about what I wanted. Went for a test drive and though they reduced the price to try to get in my budget, it wasn't low enough for me. The one I ended up buying was a trade-in that they had just got, good condition also confirmed by pre-inspection. They walked me through the process and answered all my questions about registering and stuff (like I said, was away for a long time). Even lowered the price to well within my budget - no b.s. back and forth which I very much appreciated. Did the detailing work to clean it up the week after all the paperwork was complete, and on Christmas Eve so they honour their word. Still working well! Highly recommend this dealership.

This place has sold me FOUR cars. Brand new. The more our family grew the bigger the car needed…read more And everyone was so welcoming and helpful. Honestly they are like family to me now. And every one gets a Mazda referral from me

I can't say enough about the service at Lincoln Auto! Kyle is dependable, extremely fair, and very…read moreaccommodating. Also, his prices are extremely competitive. He's just an all around wonderful, decent, kind person. After moving to Fredericton 25 yrs ago and finding Kyle's shop about 15 yrs ago, I don'T go anywhere else. If you need a great mechanic, do yourself a favour and call Kyle @ Lincoln Auto Repair.

Kyle was extremely helpful and when he wasn't able to service a particular issue with my car he…read morerecommended a local supplier to help me out

Decent people to talk to until you decide not to buy from them!! When I went into D&L I knew what I…read morewanted for a car and the sales rep kept trying to sell me all these cars that "look the same" as he said over and over again. When looking for a car, just because I am a female doesn't mean that I'm going for looks of the vehicle, I am looking for reliable, efficient etc but the sexist rep kept insisting that I get something that looks similar when I told him I did not like the make of vehicle he began to get mad at me. I kept getting texts from him showing me vehicles out of my price range which I clearly told him while in store. He called me 3 days after I went into see him and asked if I was still interested when I clearly told him I was not interested in the vehicles he has been showing me. I told him that I had bought one at a dealership, just waiting for financing to be accepted. And he began to holler at me "either you bought one or you didn't!!" Over and over everytime I began to talk. I finally straight up told him I'm not buying from him. He hung up on me mid-sentence. Defiantly not professional, not sure how you plan on getting customers acting like that.

I recently purchased a truck from D & L Motors at their new Main Street location and have nothing…read morebut good things to say about them. They went way, way, out of their way to make sure I was a satisfied customer. These guys are very professional and they also have a garage where they can have your new vehicle serviced. I very rarely write reviews but the service I recently received needs to acknowledged. I will most definitely purchase another vehicle from D & L Motors and I highly recommend stopping by there if you are in the market for a used vehicle if you get the same service that I did, you will notice from the first impression.

This is a 5-star review so it gets seen -- but it truly deserves ZERO stars…read more Canada East Drives was absolutely terrible to deal with. I would highly advise against doing business with them. They took advantage of a vulnerable situation involving my 12-year-old son, who has serious medical issues. We needed a safe and reliable vehicle to get him to appointments, but they saw an opportunity to make money and ignored any sense of decency or responsibility. When I raised concerns, I was met with silence and blame-shifting. They pointed fingers at Port Elgin Auto, the shop that inspected the vehicle, rather than taking accountability for selling an unsafe car. They were completely unprofessional, told multiple lies, and failed to follow through on anything they promised. I've never dealt with a more dishonest or uncaring company. Buyers beware -- especially if your situation depends on reliability and trust.

did not even get the chance to be a customer. Upon calling I was told they were too busy for these…read more"extra" services. I needed rust and paint repair covered under warranty. Aburpt and rude customer service. if they don't care about potential customers I wonder how they feel about actual customers.

Excellent service. Above and beyond. The lady at the front who took my keys was prompt and…read morefriendly. The man who drove me to the rental place was very kind as well. My car was ready when they told me it would be. It looked and sounded great ( I actually havn't seen it this clean in a long time ). Thanks so much for the great customer service! Highly recommend these guys!

Had a non-repairable flat tire, ordered replacement , and installed same day, other shops had up to…read more3 day wait! Chose to purchase 4 new tires, and they installed with one hour to close. Very appreciated effort, as my spouse has mobility issues, and depends on our only vehicle.

As far as auto shops go, these guys are top rate. For example, I had a problem with lights coming…read moreon randomly. They spent FOUR HOURS looking over the electrical system before confirming that the issue was with the body control module (something that only the dealer has access to). Only charged me for ONE hour of labour. They will also do MVIs and provide a list of what needs fixing, and allow you to do the work yourself - even providing help tracking down parts! In short, they are fantastic and I cannot recommend them enough.