We went to Riverview Honda with a budget and knowing roughly what type of vehicle we wanted to look…read moreat. Gary came out and was pleasant and knowledgeable. He was not pushy or trying to get us into something we did not want as so many sales people can be like. He provided us with the options and let us take the lead on what we wanted to look at. We did not feel any preasure to buy and provided us with all the information we needed to make an informed decision and for that I am thankful. Happy to say we bought the vehicle we wanted and not once felt under pressure. I would give Gary a 10/10 for our experience.

From the owner: Sutherland Honda, the all in one buying & servicing experience. One stop shopping, come get your…read moreHonda vehicles (New & Used), ATV's Motorcycles, generators, outboard motors, right down to your lawn trimmer. Then when the need arises, service your Honda vehicle, ATV, Motorcycle at Sutherland Honda. We also have a large selection of tires from the major tire experts, Michelin, Goodyear, Uniroyal, as well as parts & accessories for all your Honda products. Come see what we have for you today.

Where do I begin? I was traveling 10 hrs from my home in USA to my daughter's school in NS when I…read morehad car trouble. I was referred here by hotel I was staying at. I called after hrs (6:30pm) and my call was still answered - my issue diagnosed over the phone, but sorry, can't help as mechanic is too busy. Long story short, after many calls/internet searches for a mechanic to help me out, I called back and pleaded my case. This man took care of me. He made a few calls and got an extra mechanic from a different shop to come in the next day and fix me up. I was able to attend my daughter's dance competition as well as drive her back to USA for summer break thanks to Oromocto Auto Sales!

I want to highly recommend Oromocto Auto Sales for anyone that is looking for a honest car dealer…read morewith good prices. Believe me, it's not an easy find this combination in the Auto Sales Industry. Jonathan and his team took all the work of buying a car. simple. He and the staff provided me car options that were what I was looking for and within my price range. When he didn't immediately have what I was looking for, he searched and found an exact match. A black almost new Mercedes C300. I was so excited but needed it to be in my budget, and it was. In fact, he saved me money. When I wanted to purchase a service package, he searched for the best price and saved me another $3000. I know 4 other people that have purchased cars from Oromocto Auto Sales and have had rave reviews. If you want friendly efficient service with professional integrity check out this car dealer. The best recommendation is one that comes from an actual customer, this dealer gets a 5 star rating from me out of five.

Nothing world class about this business...had work done part was under warranty it failed within…read morethe km limit and time frame. Asked to have it replaced as 2 other shops confirmed it was indeed the part in question that was faulty. World class said no it was not the warranty part was now an oil leak lol ...just made that up on the fly no oil leak code no oil residue no evidence of such by other 2 shops either. Wtold class refused repair or warranty replacement of part. Got the work done by York Auto and is good now had kept part to return to world class for refund and told I could return it myself and get another part. no refund...run from this place don't walk. Emailed owner many times back and forth no care to resolve issue after paying thousands would not cover a warranty part for few hundred. very dishonest. Report to BBB. Cindy Connolly

WORLD CLASS TROUBLE…read more Here is my experience with WORLD CLASS AUTO in FREDERICTON: - I believe WORLD CLASS AUTO mislead me on the history of the vehicle to encourage me to purchase the used 2000 Chevy Tracker. The owner has not commented on numerous e-mails on this issue. - Problems showed up immediately (eg. no air conditioning) after purchase. - Driver's Seat ripped during repair. WORLD CLASS AUTO paid for repair - claimed it was normal wear. - Major repair to fix oil leak (among other things). Oil still leaked - WORLD CLASS AUTO refused to redo unless I paid significant amount for them to do the job correctly. - WORLD CLASS AUTO mislead me on warranty coverage for some parts used in this repair. - WORLD CLASS AUTO justified inaction by FALSELY accusing me of having "fraudulently obtained" a Motor Vehicle Inspection Sticker on the vehicle I traded in. They went "silent" on this allegation after learning the MVI was done by a very REPUTABLE Fredericton automobile dealership (Fairview Chrysler). FYI - We bought our other vehicle from Fairview Chrysler. The have ALWAYS treated us right including conducting a second repair after the warranty on the first repair had expired at NO COST to us because they said the initial repair SHOULD HAVE lasted longer than it did! - During last fall's safety inspection, WORLD CLASS AUTO performed costly but "incomplete repairs" to the rear end (rear outer axle bearings) likely resulting in additional damage to the rear end. Job - AND MORE - had to be redone less than 4 months later at twice the cost later by a different repair shop (Canadian Tire Oromocto). Canadian Tire mechanic said WORLD CLASS AUTO did not thoroughly diagnose problem (loud clunking noise before and after WORLD CLASS AUTO repair was only one obvious clue not checked properly). FYI - The mechanic at Canadian Tire Oromocto (Rob) FIXED the Tracker properly - no return/no complaints/no guff. - I expressed my dissatisfaction to WORLD CLASS AUTO roughly FOUR MONTHS ago. The owner FALSELY responded to my complaint accusing me of damaging the vehicle (getting stuck and spinning the wheels just before the Canadian Tire repair) and later ignored some of my e-mails. The owner also refused to call the Canadian Tire mechanic to get technical details of the repair (ie. he seemed unwilling to get the facts from a trained service person.) - WORLD CLASS AUTO's chief mechanic made himself UNAVAILABLE after agreeing to see me in response to his owner's written directive. Other mechanics (from a different company) who work in the same building made sarcastic comments about "world class service" noting the mechanic had just left. The owner condoned the mechanic's action. Maybe my experience is a fluke but I found dealing with the owner FRUSTRATING and UNHELPFUL. He has my $$ and I got UNSATISFACTORY SERVICE. He kept wanting to meet (in spite of making incorrect accusations and wondering what my problem was) while all I wanted was a refund and NOTHING MORE TO DO WITH WORLD CLASS TROUBLE!! I won't be back!

This has to be the worst service department in Fredericton. They don't get back to you when they…read morehave your vehicle. When they say they will pick you up they don't (they don't even let the guy that drives the shuttle know) when you escalate and ask to speak to the owner nothing. They don't care about your business. Not to mention I asked for something on my vehicle when I bought it and it wasn't added. WARNING do not buy a Toyota in Fredericton because you will have to deal with these people. A simple oil change will leave you sitting the whole day. They have no idea how to book an appointment or how to treat a customer.

Warning: Toyota Rav 4 became a missile launcher! For over 15…read moreyears we have had the same kayaks & Thule J racks & carried these all over Atlantic Canada & Maine for the most part on Ford vechicles with no issues. Recently while travelling back from NS with our kayaks on the highway between Halifax & Truro, without warning, whistling or tapping; both Toyota installed crossbars snapped off, sending our kayaks which were still attached to the Thule racks & toyota crossbars tumbling down the highway! Fortunately it was 9 am on a Sunday morning & traffic was light for that highway. Luckily no one was injured or killed as a result! Fast forward to our interactions with Fredericton Toyota & Toyota Canada who will take no responsibility based on an engineer's report that we should have had them tied in front & back as well. The problem here is there is no place to attach a rope or a strap or a hook unless it's the thin fibreglass front & back bumpers. Toyota promotes SUV's versatility with weekend activities like kayaking & biking; they actually have tv ads and printed ads that show Rav 4's with kayaks on them exactly the way we had ours attached. We are frustrated with their lack of responsibility from a consumer safety perspective and instead of using this as education etc. when they sell their product, they are choosing to play the blame game with us. Anybody who has a Rav 4 with the cross bars & carry kayaks, PLEASE, go to your dealer & have them checked for any issues & maybe a place to tie them on to front & back. If you are ever behind someone with kayaks on a Rav 4, with or without front & back tie downs.....KEEP YOUR DISTANCE BEHIND THEM BECAUSE THEY COULD LET GO AT ANY TIME! IT SHOULD NOT BE INCUMBENT ON US TO MAKE PEOPLE AWARE; however, we are disappointed & angry with Toyota's lack of concern for safety and their lack of action speaks volumes about the quality of their Consumer Safety. Therefore; we are trying to get this safety warning out there across the Country!