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D & L Motors

3.0 (2 reviews)

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6 years ago

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Riverview Ford Lincoln - With my New Truck Sold

Riverview Ford Lincoln

(10 reviews)

In 2011 I was close to retirement and decided I would finally buy my dream truck the Ford F150…read moreplatinum! After looking around I found it at Riverview ford Lincoln in Fredericton. I was a little nervous spending that kinda money on a new truck but i bought it anyway. Got a good deal at Riverview and have been happy with the truck over the last few years. Fast forward to 2014 and my warranty coming to its end then I found out I needed a very expensive repair while I am still paying on the truck. Needless to say I was very upset with this news and was waiting for Ford Canada to make a decision on my claim, After going in for my normal oil change I found out the great news! Riverview ford Lincoln decided to do the repair on there own with no charge to me and they would just wait for ford Canada to get reimbursed. I now know that there slogan " No Games " is real and not just a catchy sales tactic. Anybody looking for a new or used car or truck I recommend Riverview Ford Lincoln.

This Dealership does not stand behind its vehicles and blames the customer for faulty parts. Our…read more2024 mustang has 2 broken cargo support brackets which, the technician says was our fault despite not having loaded heavier than the car tires. This lands us with a bill of $2,000. This technician refused to talk to us, (shifty) the manager dismissed us and told us to contact Ford Canada- - they are definitely not looking for repeat customers!

Fredericton Hyundai

Fredericton Hyundai

(9 reviews)

Gabe was outstanding! He took the time to answer all my questions and made me feel confident in my…read morechoice.

I purchased a vehicle from Steele Hyundai Fredericton in August 2022. While the sales process was…read moreacceptable, the after-sales service has been extremely poor and consistently unreliable. From the beginning, commitments were not respected. The vehicle was left for two weeks for inspection and cleaning, yet nothing was completed until the last minute, and it was returned in poor condition with dirt and food residue still inside. Winter tires were included in the deal, but after months of follow-ups, I was only offered used tires. Within the first month, several issues appeared. A noise and vibration were handled by simply removing a part and placing it in the trunk. More seriously, the driver's door opened on its own while driving on the highway. This major safety issue required numerous appointments, contradictory explanations, unnecessary referrals to another dealership that does not service Hyundai vehicles, and nearly nine months to resolve. In 2023, an engine oil leak occurred. The vehicle remained in the shop for weeks. Upon pickup, a rag was left in the engine bay, oil was present on the exterior and interior, and the leak was still active. I was later told the wrong component had been repaired, requiring another extended stay. The vehicle was not properly cleaned, and after the repair the battery was completely dead and had to be replaced shortly afterward. Following that work, a vibration developed through the brake and accelerator pedals. At one confirmed appointment, the vehicle was kept all day only for me to be told it was not the correct appointment date. In February 2026, I returned for the unresolved vibration, a coolant loss issue with no visible leak, and clear coat peeling. I was informed the clear coat was not covered because the paint itself was not peeling, and that diagnostics for the other issues would cost a minimum of $750 plus tax unless covered by the extended warranty -- without any clear explanation of what the warranty covered. I was effectively asked to accept the financial risk or leave. Communication throughout this experience was poor, scheduling was unreliable, and staff were often dismissive. Management acknowledged that constant staff turnover was an ongoing issue and unlikely to improve. After years of patience, lost workdays, and countless wasted hours, I cannot recommend this dealership. This review is shared to warn other customers and allow them to make an informed decision.

Steele GMC Buick Fredericton

Steele GMC Buick Fredericton

(2 reviews)

hi my name is Tammy . I would like to say stay away from…read moreO'larry Buck GMC Fredericton let me tell you owning any automobile this was my worst experience ever . I bought a 2010 chevy Equinox with the extended warranty had it up for some warranty work and asked about my extended warranty thought it should be ok but when they looked it up in the computer the girl said by your miles you will probably only have a few weeks left so i left it as that I had the suv sense I bought it February 9th 2012 and had the warranty work done may 13th 2013 .. well came july 2014 my suv became a money Pitt i put senior after senior on it the put a new engine in the SUV in october the all of a sudden i got a letter from GMC Canada telling me their my be a problem with my oil rings so i called gmc Canada talked to a nice lady their and told her my issues and concerns she advised me to talk to the sales manager because my extended warranty was not showing a gmc Canada. well when i went back to O'LARRY in Fredericton the manager said oh your extended warranty just ran out in September and the extended warranty you bought does not show in our computer that is way it looked like your warranty was running out ...so i said basic this is a way to screw buyers out of 2100.00 $ he nodded his head and i said you will not help me he said sorry I then said ok when i leave your office i will be going t,o a Ford dealer all he said was sorry to hear that why should he care he got my money . so i left his office that day went and bought me a new ford Suv and will never buy a GMC or Chevrolet product again and I was a loyal Chevy girl till this experience ..... so buyer beware for extended warrantys.....

the sales and service at steele in fredericton have been excellent..highly recommend steele in…read morefreddy

D & L Motors - car_dealers - Updated May 2026

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