Can't praise this outfit enough. They were represented by two young guys who came out relatively…read morequickly, and solved my sewer gas problem both quickly and efficiently (A frozen, stopped up roof vent pipe was the culprit). They were very friendly and personable. And, the cost was very reasonable--for plumbers (LOL) Thanks, guys!

I contacted Best Value fully expecting to either be put on hold (read "ignore" so I would hang up…read morein frustration) or be told that they wouldn't be available for days or weeks on end. I am happy to report, I was WRONG on both counts, an appointment was made, they came when they said they would and, I found the price to be more than reasonable. We were having an issue with the floor drain overflowing in the laundry room (partly because of roots in the main line and partly because of muck in the clean out drain behind the washer). Who knew there was a clean out drain behind the washer? Will came out and was able to clear the problems and was very patient when I would ask questions. He gave me answers that I understood and suggestions to help alleviate the problems with the laundry drain collecting lint. Everyone I spoke with was great but, Will - as the face of Best Value - was absolutely incredible. It's nice to know that there are still good companies in Great Falls that take pride in their work, get the job done in a timely manner and don't try to rip you off.

**UPDATE** After waiting a whole week for a return phone…read morecall I called them back and was rudely told (by Kelly - the nice receptionist from my previous post) that "because of your poor review we just assumed that you didn't want to hear back from us." ‍ After explaining, again, that I had to literally repair two things that they broke while they replaced a heat exchanger in my WH, I was rudely told, "Ok, well we will mail you a check for $65. Mail already went out today so ‍..." Added another star to the rating because they refunded $65, even if it was a rude encounter. I wish they would've simply used decent customer service and verbally fixed the situation. Definitely wouldn't recommend, unless you're in a pinch and no one else is available.

Waited 2 Weeks, Professional Licensed Plumber. Cleared 1 Each 1.5" galvanized line 21ft Long from…read morelaundry sink to main 4" Sewer line. Then 1 Each 2" line at 5ft long from shower to main 4" sewer. It took him 1.5 hours with travel. $235 per line at a cost of $470 Labor with no materials except disposable booties. I have been in the trades my whole life and he was a good guy, did the Job, checked his work & cleaned up after himself. That works out to $313 per hour Labor Charge. He was good but not that good, but he was just the messenger. Left me feeling kind of dirty. Do yourself a solid and buy a Ridgid Powerclear drain cleaner for $280 and watch a Video and pay yourself $300 and hour.

We used 911Plumbing and Heating to winterize our home and they did a good job removing the water…read morefrom our pipes and adding antifreeze to prevent freezing. When we returned back to our property after being away for several months we were told that we needed to have them come back to remove the antifreeze in the pipes and turn on the water. When the technician arrived we were informed that the only thing we needed to do was open our water valves under the sinks. Apparently he wasn't concerned about the antifreeze in the city water supply. We took it upon ourselves to open all water valves while the technician remained in our kitchen. The only thing he did was to look at our tankless, water heater and give us the nod it was on. All of this took less than 15 minutes of work that we did... not the technician. , We learned that day that we really didn't need the technician to do this minor act and should have informed of this in the first place. We called the company to dispute the $160.00 charge. We offered to pay for the 15 minutes the technician stood in our kitchen but the company wouldn't consider it. We were told that the technician checked for leaks which he did not. If he had, he would have found two water faucets with running water which we discovered after the technician left our property. (Our shower head had water coming thru it and one of our outside faucets was open with running water). We don't have a problem paying for a job well done. We do have a problem when we have been charged for work they didn't do. This could have all been avoided if there was good communication in the first place that we really didn't need the technician and good faith when we offered to pay for the 15 minutes of the technician being on our property but was flatly turned down. We will seek a more reputable firm to help us with our needs in the future.

bill for sink when the young man snaked the sink he busted the pipe he had to remove the sink to…read morereplace the pipe he broke he did not put on correctly which caused it to leak i did not have a leak until he touched it they did not ask me about the sink they were here for just my toilet just the toilet not my sink this is working on another to get more money out of me i am on a fixed income this is elderly abuse i used them on all my pluming needs not anymore, they stated it would take half a day the other servce i used was barely an hour THEY ARE BILLING FOR THE TOILET AND THE SINK THEY ARE NOT HONEST MY TRUST FOR THEM TOOK A BIG FLIGHT

We needed three toilets replaced in our home. We were recommended to call Ryan at Plumb Crazy by a…read moreneighborhood site and we were so glad we did! Ryan showed up exactly at the time he said he would and was very polite and just a pleasure to deal with. His work was fantastic and he left no mess behind at all. He even fixed a faucet and gave assistance to fix a shower head too. The bill was reasonable as well. We found our plumber for sure....we will always call Ryan at Plumb Crazy from here on out!

Plumb Crazy went over and above my expectation to help me out. He is fair, competent, and friendly…read more Plumb Crazy has my business from now on, he busted his butt to take care of me.

Kade is very knowledgeable and professional. I scoped the sewer line leaving my house and showed me…read morethe video and pointed out all the issues in real time. He discussed the causes and possible solutions, costs and logistics. He was very courteous and polite. I will definitely be using this company for any future plumbing issues. Overall, excellent service and customer service. I am very satisfied by my interaction. Thanks, Kade!!!

My tub was clogged. I called AAA. They showed up The same day and when they said. It took about 45…read moreminutes and he was considerate asking to use my back door instead of traipsing through my house. I would use him again.

My furnace quit running. I called Gill's in the morning, I was told they could have someone at my…read morehouse that afternoon. They lied, Rueben was there before noon! I am very happy with the service and price. I won't be using anyone but Gill's Heating and Cooling. Thanks for much!

Requested bid for new heat and ac. Very professional and courteous. Explained process and options…read more Answered all questions and concerns. Actual bid was significantly lower than expected. Units were well rated online with great warranty. Got on schedule for a week out. Installation was done in a snap! Clean, courteous, and professional...units work like a champ! Couldn't be happier! Will recommend them every time!

Called them after another plumbing company was unable to fix my backup, and they were able to get…read moreme on the schedule same day. The dispatch was so friendly and understanding, working with me to get on the schedule. The gentleman who came out was polite, helpful and spent a long time attempting to find and diagnose the problem. Even though he was unable to fix my problem he was clear in why and didn't charge me more than for what he had done (fixed a leaking valve that was unrelated). He provided me all that was needed for the next guy to know exactly what the problem was and made clear notes for him as well to help expedite the final repair. He waited to confirm that someone was coming to complete the job and cleaned up everything as well.

Grizzly Plumbing is Great and They do Excellent work , very nice to work with and are very helpful…read more. I would recommend them to all my friends and family .

Service was great, he explained everything he was doing and let me watch so I could learn what the…read moreproblems were. I found out that washing machine lint screens exist! Highly recommend their services.

These people came to my door 2 minutes before appointment time and did an excellent job. I'll keep…read morethem in my home service file.