I was a faithful buyer at nellis auction for years and most were good experiences but I have one bad complaint about a return I had and no return. I just drove to legacy bids and spoke with manager named BEN. Such a refreshing moment he pulled up the order and fixed it! So CODOS to legacy bids and their manager BEN read more

The location is easy to find with signs guiding along the way. We arrived during a busy time. Many attendants are in the pick-up area and it appears that some employees are in charge of guiding the traffic acting as parking lot attendants, while others come up to the car to ask you a few questions about the order (for example: phone number) then retrieve the merchandise from inside the warehouse and bring it to your vehicle. The traffic was steady and even with employees guiding traffic in and out of the parking area, it made me a bit nervous as the parking pick up area is congested with traffic. Even though the employees are wearing brightly colored vests at least one was walking too close for comfort while backing up to leave. As a passenger in a vehicle within this congested and mildly chaotic combination of automobiles and employee foot traffic comingling in rather close quarters it made me nervous enough to think twice before bidding on items that would require pick up from this location- if I were driving. It would be relieving if they would redesign the pick up area so the vehicles have more space to maneuver in and out of the parking pick up spots. The employees did well with both traffic navigation and merch retrieval, and it took longer to maneuver in and out of the parking area than waiting for the actual merch. read more

Nellis Auction - Curbside pick-up is the only option at this location. - Auction Houses Near Me - North Las Vegas, Nevada

I love your place. I've been with you longer than most of these people however it's getting so popular that your parking lots are so dangerous. I got hit once and it wouldn't surprise me if it happened again. Can you please be open 24 hours for pick up?!!! I'll work graveyard if you need someone, but we got a lighten the load!!! read more

Nellis Auction - Dangerously crowded - Auction Houses Near Me - North Las Vegas, Nevada

This is the second North Las Vegas location that I've been to. It was easy to find and close to where I live, so already five stars for that. The staff helps you find an open parking spot and I didn't wait long for someone to come to my car and get my info. Minutes later, I had my latest purchase and I was on my way. I can see why people are addicted to NA! read more

Nellis Auction - Auction Houses Near Me - North Las Vegas, Nevada

FREE PARKING I don't need to leave my vehicle - they bring all my purchases out to my car and will load it for me. Very generous return policy. Everything is done online. All the employees are friendly, fast and now they have people directing the parking lot - what great service! This is truly the EBay of Las Vegas! read more

Nellis Auction - Numbered parking spaces - Auction Houses Near Me - North Las Vegas, Nevada

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Nellis Auction is fun and amazing. Has so many valuable items. No hassle return. Easy to bid. read more

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My friend stopped by here on our way back to Vegas from Mesquite to pick up a pair of cowboy boots he won for $10.00. The employee's were really quick to get his boots out to the car, 5 stars for that. But the listing said they were brand new but once we go them home & he inspected them you could tell that they had been worn due to the dirt on the bottom of them. The boots were still in good shape & it seemed that maybe someone had done a little walking in them. No need to return them but the listing should have been honest & stated that they were "used, like new." I'm all about honesty. read more

Nellis Auction - 01/25/2026 pickup area - Auction Houses Near Me - North Las Vegas, Nevada

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I have a feeling that you learn of this place through word-of-mouth. It's an auction site and they have their own app. Items are up for auction and you have a limited amount of time to bid on an item. You have an opportunity to increase your bid throughout the amount of hours that your item is up for auction. If you win a bid, then you have to agree to pick up your item by a certain date and time. There are a couple of different places in town that you can pick up your items from and you can bid on items specifically from your preferred location. I won a mini-grinder for $37 which retails for $45. The description said that all of the parts were there and it was in working condition. After I picked it up, however it was missing parts and while it would turn on, you couldn't use it without the parts that were missing so I had to return it. The second thing I won was a juicer. It looks like it has all the parts looks, didn't even look like it was used before. I'm hoping that it works when I plug it in and try it. You have 7 days to return an item. This is a great place to check for things you may be looking for, before you pay full price. Parking spots are numbered and when you pull in, they come up to your window take your phone number and retrieve your item for you so you don't even have to leave your car. It is a streamlined pick-up process, brilliant on Amazon's part. I will definitely be searching here again in the near future! read more

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Bought it as BRANDNEW....but look whats inside? I message them for multiple times but no response. I would appreciate it if they replace it but nothing. No response at all. WOW!!! read more

Nellis Auction - Its says brandnew on the description. DOES THIS LOOK BRANDNEW? Even for a slight use it wont pass. WOW - Auction Houses Near Me - North Las Vegas, Nevada

So they were very quick but when it comes to letting you leave, they let everybody that's coming in park. You could be waiting for three minutes. You could be waiting for 15 minutes. They do not let you go until everyone they see coming parks and even then you have a small window, so I was trying to back up and the workers were standing behind my car then one moved and one of them decided to stop like three or four of them stopped behind my car when I was trying to back up one was bending over, tying her shoe. It wouldn't let me go out a certain way. It was very frustrating to be honest with you, but the girl standing behind my car as I was trying to leave I couldn't even get out of the parking spot because she would not move. She seen me backing up and intentionally stopped behind a car and bent over. The person that was letting people in they need to learn how to properly direct traffic they wouldn't let anybody backing up or leave at all like I said it was very frustrating. They let at least 1015 cars park and it's weird because there was time in between but they would stand behind cars when they were backing up so it was making it extra extra hard and there's plenty of different spots to be standing. It's odd their behavior is truly odd. I will not be shopping from two of them out of the floor now. They have cool stuff but the workers give you a horrible experience. I don't know. It's weird the way they act their actions are just truly odd. It's like they try to bully you or I don't know it's weird. It's truly just weird. read more

Nellis Auction - What I purchased - Auction Houses Near Me - North Las Vegas, Nevada

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I've spent a couple of thousand dollars at this place. And recently their customer service has gone to . You never get a real person, just some terrible AI bot that recycles the same messages over and over. Can't even get a simple answer for anything. Not worth the trouble. This isn't a review just for the north Las Vegas location, but the company in general. read more

I found many small things that I didn't really know I needed, but I am now enjoying. This was not for the faint of heart! Go when you have plenty of time. I have not used the online version yet. read more

Shopped at Nellis since 2015... some used, some missing 1 or 2 pieces and some brand spanking NEW. If it wasn't for Nellis Auction, I wouldn't be able to afford 3/4 of the items. I'm a part-time handyman and woodworker... because of Nellis, my clients save (parts/materials) on their end as well. Plus, their return policy is unmatched! read more

I shop Nellis auctions very very frequently and I'm sorry but staff need a lesson in customer service BADLY!!! I had one girl yell at me and curse me out because I pulled out the wrong direction like everyone else was doing but yet I got cursed at. Unbelievable! Other times you have to wait forever for a staff member to quit sitting there and talking and being on their phone and customers still haven't been checked in. Unprofessional read more

Very organized pick up. I've bought several things here at great prices and I'm sure I'll keep checking nellis auction before going anywhere else. read more

It can get addicting once you start winning great deals. Great business and just overall great experiences with purchases and returns.

Absolutely horrible customer service. I have reached out to them multiple times about my account. All I receive is the same AI generated message that somebody will be reaching out and then you get a scripted email message that no one ever mans. Their website definitely needs an upgrade. It's not intuitive and it's search engine is not capable of searching!!! you type in mattress and you end up getting car tires. Whoever is running this business shouldn't be. Whole system needs an upgrade and a phone number with Customer Service. A business of this size, dealing in this volume should have real time support. read more

Honestly received the best stuff in great condition. The process for picking up my items was so fast and easy.

Auction descriptions are WRING! .New, no parts missing. Etc. 75% of what I bought had to be returned due to broken items, missing parts, and not in new condition. HUGE disappointment - major bait and switch. Locations are too far to deal with having to go back to return because the descriptions are wrong! No employees are checking to validate the auction descriptions. Wont be going back. read more

In fairness, sometimes items are as described and serviceable. However, I had a friend who lives in north Las Vegas pick up 12 housewares items for me today. Round trip from my house would have been over an hour and a half, so returning $30 worth of broken or damaged items would have cost $10 in gas plus my time. Of the 12 items, 4 were undamaged. 2 were not as described but were usable. Now, mind you I only bid on things that they say are new in box. Six just went directly into the trash. Here are the defects: Food storage containers did not include lids. Cake pans were crushed and deformed. Tried to bend back in shape. Nope Sausage filling device had no nozzle or plugger Self sealing food bags said 100 count. There were 56 Cookie molds were scratched, dented and broken. Dog seater was ripped and torn So, the other six items were serviceable. But, given all the damage, I could have gotten new from Amazon for only a little more. I have gotten some good deals but lately, the products have been misrepresented, the retail value over stated and the descriptions totally off. I will only buy at the auction near me in the future and exam things before I leave the parking lot. Like all good things, because Nellis has gotten popular, the value isn't there any more. Bear in mind that the winning bid will be increased by premium and tax, so the cost is roughly 25% higher. Yes, you would have to pay tax anyway, but if the retail price is over stated it isn't that great of a deal. So buyer beware. read more

They sell old used clothing with mold, and advertise it as new. I often travel to pick up my items and they misplaced or loose them. Causing me to loose my time, gas, and energy to travel there and find out my items are not there. When this happens management does not compensate you for your loss of time and gas read more

I have never had such HORRIBLE customer service from any employee with Nellis auction until today at the north market location. The manager wouldn't come out to speak with me and the supervisor would not give me the name of the worker that was the rudest I ever dealt with. They supervisors gave me his name Cesar and the managers name Joesi not sure if the is even correct. How are you suppose to fix something if you're protecting the person who needs to be reprimanded, I'm sure this behavior will continue. I will no longer bid at that location ever again. My last pick up is coming up and that will be it for me. read more

This was once a great place to pick things up for a relatively good price. Over time its has gone down so much. Anything electronic has been a disaster from here. Literally the most recent items purchased were Bluetooth earbuds and in both cases neither worked. Both were listed as new and both were used. One was so badly used and disgustingly dirty it beyond belief. No one could have looked even at the box let alone the earbuds themselves and concluded they were new. It goes to show how much they care, it's clear they don't. read more

It's Thursday the 22nd of May 2025. I had bid for a few items the day before and went to pick up my items with an appointment. The place is easy to find using google maps. There was a constant flow of vehicles going on and out. Take your time go slow and be patient. I pulled into a marked stall and was created by a friendly young man who checked me in. About a minute later my items were brought to my car. A young lady stopped vehicles to allow me to back out. Most of the items are Amazon returns, so things happen. Items may not work, the may be damaged. If the items my bid on are not as described on the auction site such as umdamaged or functional, they will take the items back without question. I have done it numerous times. read more

Super easy process! Picked the time I wanted and arrived at the pick up place off Market place in NLV. Waited about 5 mins and my stuff was brought to me. Super easy the stuff was in good condition only thing on the baby toy a sticker was missing but it's ok can make do without it. Good prices and will probably buy from again! read more

Nellis Auction - The toy that I got - Auction Houses Near Me - North Las Vegas, Nevada

When I first started coming to Nellis Auction a couple of years ago, it was great. Great wins, you get a great deal for the price you win on bids and great staff. Since it's business has grown, service has fell through. I like going to the Dean Martin location because you can check yourself in. The Market Center location you have to wait for someone to come check you in. My average wait time to get checked in and receive my order has been around 10 minutes. A few weeks ago I was waiting for 20 minutes because they gave my items that I paid for to someone else. Nice, thanks. I understand everyone is busy because the lots are always busy, so please let customers self check-in so we don't get overlooked. read more

Dang, I kinda like this place but your customer service at the 4031 Market Center building is pretty crappy. You listed one of those random boxes which I decided to gamble because it says "we reserve the right to not take this as a return" or something of that nature, when you word it like that, it sounds like you may decide not to take it or you may decide to take it as a return, which is the only reason I bid on it. When I clicked on the return, ness auctions confirmed that the return was approved, which is why I drove all the way out to your warehouse. I did mention maybe you should say that this is a good box for a bachelor or this is a good box for a family that has a bunch of kids lol something to just kinda narrow it down because who wants to just throw away money at random boxes when there's no theme involved at all. I highly suggest you just put in simple words "this item is not returnable" not the way you worded it which is totally confusing and maybe figure out a way to make it unreturnable from the app so I don't drive all the way out to a warehouse to be let down by your manager over there. I really do not need Diapers and kids toys or whatever. Would it kill you to throw an iPhone in a random box?? Anyway, I explained it to the manager and I'm a little shocked that after the money I've been spending overtime that I could've bought a car the manager refused to take back the random box and that's how you teach me to save my money and not shop at your site anymore, so thank you read more

Don't waste your time!!! After spending hours on bidding, then win something that was not even what was depicted on the descriptions. Their excuse was that they make mistakes. Wth! They used to be great. Now it's literally gone to shxt. I opened my pet food holder and it was used, dirty and missing instructions. When it said it was "new". Then I got a comforter set with sham, all I got was a bag with only a small throw pillow. Again, they said it was a mistake. Didn't even offer any credit or something for the inconvenience of a scam they have been running. Also, how convenient, they do not have phone customer service. You will have to email and hope for the best they respond. Never again. I have bought one too many items that were broken, dirty or missing parts and ate the costs. read more

Nellis Auction - Auction Houses Near Me - North Las Vegas, Nevada

The good-sometimes you get great deals in things you dont want to pay reg price. Bad- sometimes when you get your order, it is either broken, missing pieces when it says its new or it is false advertising for example I bought a 5 x 7 rug and when I went to go pick it up, it was basically a doormat read more

Always busy, inflation beater. Attentive staff and quick service. All three locations to serve most part of the city.

Very fast service and accurate! It was also a good deal for the price. The process is convenient and efficient! read more

Nellis Auction - Egg cooker for only $4 - Auction Houses Near Me - North Las Vegas, Nevada

If you love getting good deals then you have to check out Nellis Auction. It's all Amazon returns. So you can bid on things on line or if you prefer to go in person to the meadows mall they have 3 sections $1 $3 $6 . They only take cards no cash. And they don't have bags so make sure you go check it out. I spend hours in there sometimes. They have new items everyday! read more

Bring back summer hours. It's getting harder and harder to pick up items when it's slammed and 30 cars waiting for items and we can't even scan the QR code to check in. read more

I used to have a hopping on this side a couple times a year get some good deals unfortunately the bidding system completely changed bids starting at 5 bucks it's a bummer what it was I miss the old nellis I could do with the taxes before but with that added buying premium I'm priced out now read more

Nellis Auction - Auction Houses Near Me - North Las Vegas, Nevada

So many mistakes, a lot of items marked as "new" but they are not new or they are damaged. Today it's mostly a "miss" than a "hit". You will need to waste your time and fuel and they just don't care and take the product back and list it again as new!!! read more

not good it said it was new and it did not come with the battery do not buy from this place.

Fast and easy pick up. Great experience with great customer service! Meadows location should have drive-thru pick up as well. read more

BEWARE!!! Nellis says so many items are new in package and they are more than half of my experience with over 50 purchases, obviously broken, missing parts, wrong item, etc. CHECK YOUR ITEMS THOROUGHLY IMMEDIATELY AFTER PICKUP. read more

I love winning at this location! Parking is great, staff is always kind and the merchandise is top tier. Whenever I have had an issue it is solved and I have always loved my product. Thank you so much. read more

Nellis Auction - My current action . - Auction Houses Near Me - North Las Vegas, Nevada

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Purchased yoga mats that said they were in great condition/5-stars...but that was not the case. 1. They were folded like laundry which left terrible creases in the material (yoga mats are supposed to be rolled shut). 2. Each mat has a brown substance blotched all over that looks very much like rust. 3. The mats were taped individually and together and when I went to remove it, pieces of the mat came off with the tape. 4. One of the yoga mats has a slice down the center. Needless to say, I am not pleased with my experience. read more