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    Nellis Auction

    3.4 (248 reviews)
    Closed 7:00 am - 5:00 pm

    Services - Nellis Auction

    Estate liquidation

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    Janessa A.

    I've been a customer for a little over 2 years now and most of my experience thus far have been positive EXCEPT for the last two items I've purchased-- both on separate orders. First and foremost, we have a 7 day window to return items if we are dissatisfied which is understandable, but I believe this shouldn't apply when items are not as they are described.. I am talking about when they are described as NEW. Cool, maybe it was a return and it's not in its original packaging. I get that but I am under the impression that each item is thoroughly inspected before they are posted for bidding. Boy was I wrong! And I know this why? I bought a set of 3 Wedding Arch Covers for my baby shower. Again, it was listed as new, undamaged, functional, etc- had all the green lights to give me the impression that I needn't have to worry about my purchase. I didn't think to inspect it because I had good faith that the company I've bought from so many times would actually do its due diligence and not scam or wrong its customers. I was a few days past the 7 day grace period when I started to unpack my winnings. I was confused at first because I unpacked 3 rectangular sheets or table covers and then noticed that not only was it not the item described but it was USED and STAINED. I literally gagged how gross this was. They didnt even check to see if it was the actual item when they got it in their inventory? What kind of company cuts corners and then sells these items without verifying it to their customers beforehand? That to me is not good business and it tells me that they don't care what they sell to their customers as long as they are selling it. I then contacted their customer service via email to see if I can even get some type of reimbursement. I don't care. Give me store credit-- WHATEVER. But then I get an email a few days later saying that I can't get a refund or anything because of the 7 day grace period. What?! For an item that they OBVIOUSLY didn't verify was legit and was careless enough to sell regardless. I am just so pissed off. What kind of customer service is that?! I won't be shopping here anymore. But I want to warn everyone not of their return policy but how bad this company is by not ensuring they are selling quality and inspected goods to their customers. They only care about selling at the expense of selling, no matter the outcome and an inconvenience it is to their customers to return something that wasn't what was described. I'll post what I thought I bought and then what I received.

    Morgan B.

    There was a 10 min waite but otherwise easy peezie in and out. The people even direct you into an open parking spot.

    Pull up and scan
    Kayla R.

    Hi, my name is Kayla, and I have a new Nellis Auction addiction. But really though.... this place is DANGEROUS (in the BEST way!). My sister just recently moved into a new place, and was telling me she's been using it to purchase some items, so I decided to browse the website. This place literally has EVERYTHING! The only thing that would be worse is if it had an app... then I would really have a problem. I have in the past bet on things, but backed out last second or was outbid the last second, but this was the first time I actually went through with a purchase and I'm so glad I did! I got a fake olive tree for $20! WHAT?! Those things usually go for like $100+ on Amazon (seriously, why are fake plants so dang expensive). They do add a 15% charge on top, because they do have to make money, which I get. But honestly, what a STEAL! The pickup process was even easier than I thought. You have a week to make an appointment and pay to pick up your items. You drive up, pull into a spot, scan the QR code, and someone brings your items directly out to you. Easy peasy! You don't even have to get out of the car!! They make it so simple. I was so satisfied with my purchase, decided to order some other items at their North Las Vegas store, too haha. Definitely recommend this place!

    Penelope P.

    Super happy about my first purchase. I pulled up to pick up my order. Before I could even scan the QR code, someone was already at my door verifying my phone number. Was in and out in less than 3 minutes. I love it here and I love my new rug I got for $12.

    Lori M.

    They sell items that are not mentioned as being damaged, missing pieces & just straight up the wrong item vs what they advertised as being auctioned. They load your items so you don't know the condition until you've left. I was visiting from out of state so due to time restrictions I couldn't even dispute the damaged items, items missing parts & the straight up wrong pictured items. I think they do this intentionally & that's why they have you stay in your vehicle & bring items packed then load it in your car. Over half my auction items were damaged, missing parts or altogether wrong.

    Picture of the same item 9/16 resisted with same 5 star rating.
    Y L.

    The problem I think with Nellis is LAZINESS, many products that are defective, returned with valid complaints and even things brought to the attention of employees, are not updated on the system. For example here is 100 5" rounds of sandpaper I bought, felt light so I opened in the parking lot to check to see, there was not one new piece of sandpaper but used pieces that were returned. I showed the employee, they only said they'll take the return. 2 days later this same item number shows back up for auction!!! If they took a little time to ban people who abuse the system, clean up the garbage floating on their sites, and put up better descriptions of what's in the packages. They would save a lot of time, not only for themselves, but to everyone driving to the location to pick up garbage that they have to return in less than 7 days.

    Broken! Why would nellis describe something as new-5 star knowing it's broken?

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    1 month ago

    Nellis auction is great very helpfull to your needs I will stay using them at all locations

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    25 days ago

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    19 hours ago

    Very efficient process! I am impressed that pickups are so easy and quick. Personnel are pleasant and helpful.

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    4 months ago

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    3 months ago

    Upon checking in delivery for the goods was last than a minute fast service friendly workers

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    7 months ago

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    5 months ago

    Business owner information

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    9 months ago

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    2 months ago

    Amazingly oriented lovely people hard workers thier fast and focused i love that they come to you and one doesn't have to get out the car

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    5 months ago

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    2 months ago

    Amazing deals on everything. Fair bidding. Pick up is very quick and easy. Very well planned and efficient.

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    3 months ago

    We find a lot of useful things, the only problem is not all scan bars are found in the Amazon app.

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    1 year ago

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    3 months ago

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    8 months ago

    I found some amazing products that I needed for a very affordable price I will always shop with Nellie Auction

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    Page 1 of 7

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    Review Highlights - Nellis Auction

    Fast, easy pull up, Greek customer service, I wouldn't go anywhere else for my shopping.

    Mentioned in 6 reviews

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    702 Auctions

    702 Auctions

    (26 reviews)

    Southeast

    Sorry, I'm leaning more towards "No", definitely not. It's scary to think that a company would be…read moreallowed to advertise items as "NEW", when they are clearly used items. What is.perplexing in this, is why would Amazon allow them to resale returned, damaged and broken items? Or, is Amazon not aware? I have read all of the other angry reviews with this company and wondered why no "owner, or lead" has responded? What is going on in the 702 area that allows this type of sale consumer goods without the protective liability. I thought I had happened upon a gem, bidding on a "NEW" Vicks Humidifier. Won the bid, utilized my only source of income, scheduled a pickup, entered a unique looking building that makes you feel money well spent. Only to get home with a box that looked like it was never opened, taped to the hilts and inside was perfect packaging. I pilled out a machine which had white powder residue all inside and in the bottom of the box. I threw this crap in the trash. It wasn't worth taking back for some innocent person to be horrified in receiving. The management here should be ashamed of themselves to allow something that is medically needed for infants, children, teens, adults and elders to use in times of respiratory distress. There is no excuse. If anyone from Amazon is responsible for this business handling their overstocks and returns, please stop them from using your name behind their sales.

    I can't shop anywhere else! Check here before you shop anywhere else because you never know, you…read morejust may find it! Just wish they were open Saturdays.

    Nellis Auction - auctionhouses - Updated May 2026

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