My friend and I decided to check out this place as it is in a strip shopping center near a cafe we…read morejust left. As we approached the door, the security guard opened the door and greeted us. The store is extremely clean and well organized. Customer service was very good. My friend decided to purchase a handbag. She seemed very pleased with her purchase. The price range for goods varies dependent upon the name brand and the merchandise. The store seems to feature brand name purses, handbags, wallets and some jewelry.

Free was very professional and extremely cordial with helping me today. She deserves all the stars…read morein the world. What a wonderful experience. Kudos to you, free! We need more of you in this World!

Fast fair clean transparent, I felt like I was treated with respect…read more I will be back ......,,,,,,............

Don't go here. If you dont know your stuff they will take advantage of you. When I showed my…read moreknowledge the dealer retracted. He took offense and raised his voice. Said "you can take it elsewhere" high pressure tactics. Low level car salesmen. Take your time and head over to Archangle Mike will take care of you.

Professionals I had a great experience conducting business at this location. The price offered was…read morefair. I came in with some generic silver rounds to sell, and the gentleman who helped me is professional, kind, and friendly. I was in and out of the store in less than 10 minutes. So speaking of my own personal experience dealing with the folks at this location, I would definitely and highly recommend this location to anyone who's looking to sell their silver.

Would 100% recommend anyone looking to selling their gold or jewelry here. The person attending me,…read moreI think his name is Sonny, was very helpful in explaining and showing me how they identify the different types of gold and silver as he was demonstrating it in front me with what I brought in. Very honest and open to helping me understand how it works. Would definitely come here again if I have anything else

I had quite the issue. Long story short, We purchased in October an engagement ring online and…read morebought the warranty at the outlet store along with a band and a warranty for that. I then go online and find the band for $40 cheaper, so I go to this store to return the band and warranty bought at the outlet and to buy the warranty on the band bought online. Well since the warranty for the engagement ring was on the same receipt, it was somehow, someway cancelled, but I did not know this nor get the money back for it. Here we are six months later and I go to the outlet location for inspection and to get my engagement ring re-sized, where the guy informs me that the warranty was cancelled and that I should go to the Summerlin store to see what happened. So I drive across town and explain everything and end up waiting for the store manager Trent. The warranty and money were just MIA and we couldn't figure out what happened. Trent was able to get my warranty back on my ring. Him and his team are wonderful customer service, the outlet store definitely is not as they could of helped me but instead sent me across town! Thank you so much for your help Trent!!

Came here to service a ring we bought online one of the diamonds fell off so I contacted online…read morecustomer service because my ring was within the 6mo warranty W/O buying additional insurance it can be serviced so i said i even made online customer service check my order to make sure. So we went to the store told the lady what happened and she said did you purchase a warranty i said we didnt but i was told were within the 6month window and should be covered. She said no you have to buy the warranty separate but if you service now it can be added additional $170* i said no were fine then thats not what we want then this other guy stepped in and instructed the lady helping us that no within the 6mo warranty to service and check the ring all the have ti pay is the $50 and will replace and service the missing stone, as he was walking the lady through it still all confused on how to do what the guy was telling her finally the husband paid the $50 to replace one small ring and said will be ready 10-15 days or so.. After certain days got an email stating that it was ready for pick up so the husband went pick it up while i wait in the car took him awhile because another lady tried to charged him $$$ again... I mean why is not everyone aware of the warranty they have instead of keep trying to charged us more, such a bad experience. The ring band we bought was $700 something its not worth it to put no insurance on it it so small and dainty we just bought it online just to have a band to exchange for our quick ceremony because we already have the ring. We bought this ring around july wore it on mid august, mid october a stone was already missing....

We'll I'm not happy about the fact that I've had to pawn everything I own of value but you do what…read moreyou gotta to make sure the bills paid. Every time I have had to pawn something the customer service has always been on point. They always give me what I ask for and never have I experienced anything negative from this Pawn shop. I like the fact that they have different payment plans, layaway if you would like to purchase something and don't have all the money upfront.

Some things seem a little overpriced for used jewelry but there are some things in there that you…read morewould need parts for if you choose to buy it, but at least they let you know and you don't walk out with a broken tool or piece of equipment. 50/50 on this spot.

Zales outlet in the Premium Outlet. I was introduced to Ozzi, He is one of the salesman there…read more I will highly recommend him for any of your next jewelry purchases. He is very personable! Ozzi was also knowledgeable when it came to their jewelry and his recommendations are very valid. . I purchased a pair of earrings , after getting home , I realized I didn't like them, so I returned back to the store, where he greeted me again with a smile and ask what he could do to make me feel good about my purchase. I realized that he had showed me another pair that I really liked so I decided to return the original pair for those. while making that Purchase, he mentioned, he thought they were a little small and showed me a larger pair that I liked but I didn't purchase them. Long story short I went back a third time to purchase the larger pair.. the moral of the review is he was pleasant each and every time he went out of his way to make sure that I was satisfied as a customer. There isn't many salespeople that would have been happy to see me come back not once but 3 times to return an item and still maintain a positive attitude with such grace.. I definitely will make more purchases through him.. I will definitely recommend going to meet Ozzi at the premium outlet in Vegas for your next Jewelry purchase... Thank you Ozzi, you made my experience well worth the purchase...

I was recently in Vegas for a wedding, my daughter and I teamed up with my sister and niece and…read moredecided to go shopping. We walked into Zales fully expecting that we were just window shopping and all ended up walking out with new diamonds. We had the best service from Ossie! The sale was amazing and between that and Ossie we couldn't pass it up. Thanks for a great shopping experience.

Went to a gold and silver place to sell my coins and they offered me $200 for the whol lot, which…read morewas weird because I had over $250 in USD so I opted not to sell to them. Today I decided to try again and I went to Archangel and dealt with Chris. Talk about a day and night difference. Everyone was friendly in the store, Chris didn't make me feel rushed or pressured. He went through my whole coin collection which the other place didn't do. He was very patient with me and answered all my questions regardless how silly they were. This seems like a family run business with lots of repeat customers who like to chat. Not only did I feel like I got a fair deal, but I actually had a pleasant time while I was there. They do not purchase jewelry, as a few people came in asking. Would recommend 100%!

I wish I had read the negative reviews before visiting this business. My father is an avid coin…read morecollector, and I brought him here so he could pick out a Father's Day gift for himself. While looking through a box of coins, my father mistakenly began examining a box that was apparently awaiting appraisal. The box was unattended, and he believed it was available for customers to browse. As soon as an employee informed him of the mistake, my father immediately stopped and apologized. Unfortunately, the situation did not end there. The employee raised his voice to my father in front of other customers and staff and continued to berate him even after he had apologized multiple times. What could have been resolved with a simple explanation instead became a public confrontation. My father is a 76-year-old disabled veteran, and the continued hostility was upsetting enough that he began experiencing symptoms related to PTSD and felt he needed to leave the store. We left immediately and will not return. My father made an honest mistake, acknowledged it immediately, and apologized. He did not deserve to be treated with disrespect. We have always had positive experiences at other coin shops where we were treated with professionalism, courtesy, and respect. Unfortunately, our experience here was the exact opposite.

Dont deal with these guys ! Told me a price on the phone garranteed and get there and they back…read morepeddled and tried low balling me !! Go to we buy gold they are better for business !!!!!

I've had troubles with cash before and gone in to sell a couple of my stuff. Very good guys and I…read morehighly recommend them.