Love buying stuff from here, only downside is how rude a lot of the people that are picking up their stuff are. From parking to just walking around. They don't say excuse me they don't care about anybody but themselves. AGAIN IM ONLY TALING ABOUT THE ACTUAL CUSTOMERS. The workers are awesome and super nice. I only wish they had more so I can check out faster cause that line gets long as hell at noon. read more

MAC.BID - Purchases - Auction Houses Near Me - North Las Vegas, Nevada

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Mac Bid North Las Vegas Nevada 89032 Love this place it's very addictive you get beyond great deals super friendly staff that explained your questions for a newbie. Easy process great area and building. I wish I would have known about Mac Bid years ago I would have saved tons of money$$$ read more

No,no,no Started out as good deals now with new management changes to app makes everything more expensive keep stacking different fees for mostly broken items is a scam Have been going long time and the employees are getting first pick at employee can block out items being bid on and hold for themselves Unfair not right Went to pick up my pallets i paid for with all the extra fees and because my ID expired in my birthday oct 26 and have an appointment for 8 weeks out do to the back log of the government hack I was denied picking up my pallets so basically robbed of my items and money Poor business practice read more

Poor description and very misleading in description. They'll show a case of copy paper when in fact it is just a ream of paper. Also picked up a paper shredder that was clearly used for months and did not describe it as such. Not an honest way of doing business. read more

On 04/15/2026, I placed the highest bid on a FitVids Home Gym listed as "Like New." When I checked the listing again on 04/16/2026, the condition had been changed to "Partial," which is a significant difference for this type of equipment. I contacted the North Las Vegas location immediately and requested that my bid be removed due to this material change. I was told that I must have been mistaken and was advised to purchase buyer's assurance instead and return the item if needed. I was also told a supervisor would follow up with me, but I never received a call. For a home gym system, "partial" can mean missing essential components, making it unusable. This is not the same condition as "like new," and I would not have placed a bid under those terms. I am simply requesting that my bid be removed since the listing was changed after my bid was placed and the item is no longer as originally described. I hope this can be resolved directly, otherwise I will consider filing a complaint with consumer protection. Buyers should be aware to double-check listings carefully, especially if conditions can change after bids are placed. read more

MAC.BID - Fitvids - Auction Houses Near Me - North Las Vegas, Nevada

I have luck 50% of the time at MacBid. It used to be so much better but now they add extra fees any chance you get. The staff does a horrible job of checking the items and posting factual information. "As is" is a huge gamble I've been burned on several times. HIGHLY suggest you check everything before you leave. And good luck trying to get customer service to get back to you. read more

I also bought stuff at the Henderson location and left a more detailed review. This place doesn't even warrant my time to go into the same detail. I bought one item at this location and wasn't even going to go pick it up but I looked at the listing again and thought maybe it would be nice. Well it was in the sealed box and it looked good so I hauled it home. Big, enormous mistake! I plugged it in and nothing. Why am I not surprised. Save yourself time, money and gas. Avoid this place at all costs. There is zero value for your money. You will end up filling your trash bins. read more

Staff is always friendly and efficient. They are very helpful and make getting your items effortless.

Poor information, they do a charge for restock but I never picked the item up so it's already on the shelf and they charged me a restock fee of $30 and the item was $60 so they only gave me half my money back which is bs! Wouldn't recommend to anyone read more

I've used several auction sites before, but Mac Bid was a completely different experience unfortunately, not in a good way. Unlike Nellis Auction, where customer service and organization make the process smooth, Mac Bid feels like a gamble in more ways than one. First, if you don't pick up your items within their strict timeframe, they'll simply keep your money and (I assume) resell your items. There's no flexibility, and if you need extra time, you have to pay a monthly storage fee. I paid for two months because I got busy, which is on me, but even after spending around $200, they ended up keeping almost all of my items and I only picked up 3 things before they essentially took the remainder of my items and my money. When I reached out to customer service, I was met with a cold "that's the policy" response , no attempt to help or make it right. On top of that, picking up items is a real pain. Unlike Nellis Auction, where they bring your items out and even guide you into a parking spot, Mac Bid requires you to dig through a warehouse full of dirty boxes, searching for your purchases. It's frustrating, time consuming, and not worth the headache. I get that rules are rules, but a little customer service and flexibility go a long way. Unfortunately, Mac Bid didn't deliver on either. Safe to say I won't be using them again. read more

Once you know how simple it is to bid, there's lots of deals to be had. There's times where more people could be interested in the same item but you still get a deal in those moments. The fees vary and there's taxes and not a deal breaker. I've thankfully have bought myself plenty of things that would have cost me a lot more if not purchased here on Mac.bid. I like the manager and team is very diligent in making sure things are organized and anyone can easily tell it's hard work. Props to you all. I hope it continues to stay a fun environment for you all since it is hard work. I also enjoy hearing the wide range of music that sets the casual and friendly tone. Rarely I have had items that are missing and it's understandable. If you're looking for a potential deal on a wide range of things, you gotta check it out. read more

MAC.BID - Auction Houses Near Me - North Las Vegas, Nevada

This location functions just like the Henderson location. The main difference is that this is an Auction pick up only! There is no bin store attached. You bid online using the MAC.BID app. Onec you win your item, you stop here to pick up your goodies. The area is huge and the shelves are PACKED with merchandise. You can even pick up whole pallets of merchandise as well...as long as you have won and paid for them. Happy hunting. I know you find that thrilling deal here....probably many. read more

MAC.BID - The shelves are PACKED with treasures. - Auction Houses Near Me - North Las Vegas, Nevada

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They sell garbage, once in a while you may luck out and get something that is not broke, missing pieces, or used and is junk. The worst thing is a new "as is" policy. They will advertise a different product than what you are buying. Then they use the "as is" policy and say that you cannot get your money back when you pick up the item when you didn't think you were buying. Thieves. read more

There are unreasonable charges for everything. There's a charge if you win a bid, plus an auction fee..... SERIOUSLY !!!!! There's an insurance charge to be able to return a broken item that isn't functional. There are restocking fees for items not picked up within three days! The Buyer's Premium and Lot fees will be retained as payment for the auction services. A Restocking Fee will be charged to the winning bidder, as follows: The Restocking Fee is greater of (i) 25% of the purchase price as a bid, or (ii) $25.00 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ An item I won for $1 ended up costing $4.50 Mac.Bid can count on me NOT being a return customer. read more

Byer beware. If you poke around enough you will see former and current workers talk about their business practices. They Don't care if the item you get all the part or works they workers photograph items to make them look great and attach links to something that may or may not be your item. There are returned items and they do not inspect to make sure you are getting all of the parts or if your item is not inworking order. From comments found multiple places online it is common to get items that are not usable. We bid on a fan and brought it home to find out that multiple parts were misssing. Be careful if you bid as the fees that are added often make the item higher that its worth and their suggested retail price is usually hyper inflated. read more

The good - you can acquire a lot of really good stuff for a fraction of the cost. The bad - you should buy the insurance every time, and open your boxes before leaving to check your goods. Here's why ? 1) I bought three Christmas trees stands with wheels, which came in very large, heavy manufacturers boxes. When I opened them it wasn't even close to what I bought. Only one was insured and they reluctantly did me a favor by returning only one. Receipts attached. 2) I bought a frame with a bible verse on it, it too came in a large box, there was a picture of the frame in the box but when I brought it home it was full of smaller empty boxes and packaging- basically trash and their argument is I left the warehouse so no refund. My product wasn't in the box!!!! 3) I've bought two office chairs and a bar stool - all were missing the key nuts and bolts to put it together. Home Depot does carry furniture bolts so it wasn't perfect but I managed. 4) Watch the fees. It adds up quickly. 5) most of the products are damaged in one way or another - bird feeder bent; easy up canopy with a broken frame; brass plaque that was resin and broken; bed pillows unwrapped; Christmas tree with bad lights/no tree stand; and the biggest is the product you've purchased isn't what's in the box!!!! Bottom line- in many cases I wouldn't have bought much of this stuff and you're better off paying full price so you can return it if it's broken, damaged, missing pieces or you don't like it. Buyer beware! read more

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I love it I am on disability and this has made it possible for me to afford the things I couldn't afford before

I wish I could give 0 stars. I've spent so much money with Mac bid and recently their items are not what they claim and they will not give you a refund and give the item back. Even if it's listed as like new. Today I drove 1 hour to get there and the lady closed the door and claimed they close 15 min early. Why does it say they close at 6 if they close at 5:45? So frustrating! read more

The people are always kind and willing to assist. The items are in various condition. The other day I received an Asian dryer (does not work) when I was supposed to get a clothes steamer.... outside of that one, most of my items have been in perfect condition. Anyone saying this place lies, has not read the information when signing up and it's all readily available on their website. Love this place 90% of the time! read more

They are absolutely horrible here. They have the worst customer service in the world. They give you 3 days to pick something up and if you had an emergency where you cannot pick it up you are robbed for the entire cost of the item. They expect you to come into a warehouse with no heat or air conditioning to check an item out before you buy it and if it doesn't work or the box is empty after you've already paid for it you can do nothing about it. Do yourself a favor and go to Nellis Auction instead they have much better service and quality read more

Beware of "open box" ANYTHING can be inside. If it's an open box they can at least look inside and see if the item is inside instead of still selling it. Seems more like a scam. Or allow a refund if you didn't leave the building. They only allow 1 courtesy refund other than that you have to buy insurance when you bid. Not ok.... This picture is just one of my items. Open box of size 4 diapers, I received a half box, opened packages of size 5. read more

MAC.BID - "Full box of Pampers size 4 " but half box size 5 inside - Auction Houses Near Me - North Las Vegas, Nevada

I had fraudulent activity on my account that I've used to bid and buy a lot of things. For whatever reason, someone decided to bid on stuff on my account and I refused to pay it because it's nothing I wanted or could find a use for. I was told that it's not their problem and if I dispute it they'd suspend my account. I disputed it and let them suspend my account because I don't wanna do business with a company like that. read more

2ND PART During this interaction, Carmen stated that I "always come in with an attitude and rolling my eyes" and told me that she will ban me from Mac.Bid based on this perception. I want to address this directly. I do not come in intending to be aggressive, and I do not experience these issues with other staff members at this location. In fact, the majority of employees I have interacted with have been helpful and professional. The repeated characterization of me as the aggressor appears to arise specifically during interactions with Carmen and at times with the male supervisor (unknown male name), of Mac.bid Location in North Las Vegas . I want to be transparent and take accountability where appropriate: yes, I do become frustrated at times. That frustration comes directly and strictly from being cut off mid-sentence, spoken to dismissively, or addressed with a condescending tone. When communication begins in this manner, it makes it extremely difficult for any customer not to react emotionally. My frustration is not the cause of these interactions--it is the result of the demeanor and communication style used toward me and other customers everytime there's an interaction with Carmen. I also want to be clear that I do not believe the customer is always right. I understand policies must be enforced and that customers can be mistaken. My concern is not about being right; it is about being heard. When customers are not allowed to fully explain their situation or provide information before being shut down or cut off, productive communication becomes impossible. This issue is not isolated to me. While waiting in line on multiple occasions, I have observed similar interactions between Carmen and other customers. Customers are frequently interrupted before they can fully explain issues with purchased items. The dismissive and authoritative communication style often leads customers to react defensively, after which the reaction is blamed entirely on the customer rather than acknowledging the initial tone that escalated the situation. read more

I heard about mac.bid from a friend so I thought I'd check it out. There were some interesting items that peaked my interested. I actually lost out on my bids for those. But I quickly found some lower priced items that I also thought I'd take a chance on. Item #1 - an Amazon Basics single serve coffee maker. I won the bid at $6. Plus $3 for the auction fee. Plus tax. I waived the $7 buyers assurance fee. That may have been a mistake. The item was listed as "open box" which was an accurate assessment based on appearances. When I actually took the item out of the box, it appeared to be brand new. The tape was still on all the loose bits just as it would be coming from factory. I thought this was a good sign. However, when I actually tried to use it, the damn thing doesn't work right. Regardless of what ounce I select (6, 8, 10, 12, or 14) and whether I choose pod or grounds, I am lucky to get maybe 4 or 5 ounces out. Sure, it heats up fast. And it is very VERY hot. But that doesn't do much good when it "fills" a standard coffee cup only half way at best. Worst of all, I can't even return it because I didn't buy the insurance. Now I am left with a roughly $10 paper weight. FYI, I picked up this item in North Las Vegas. Item #2 - a Waring hand held immersion blender. This one I picked up in Henderson. Other than being closer for me the process and experience was the same. Anyhow, I purchased this one before I knew the coffee maker was crap. I'm hoping and praying the blender works. I did plug it in to test and seems ok so far. Fingers crossed. Staff at both locations were fine. Not especially outgoing. I mean the sit there and scan barcodes all day. But when I needed a little guidance on how/where to find my item (the coffee pot), they were quick to answer my questions. That is the high point. But the over all experience with the added fees, inability to return items without paying another additional fee and the risk of getting someone's garbage is just too frustrating. So, MAC, I BID you adieu. read more

Open box basically means you get what you get and can not be return. And if you want to return it, you need to pay extra.

I will not be buying from Mac bid no longer this scam should be boycott, all the new fees premium fee ,lot fee plus tax its all new management bullshit, 0 star if I could I bought 50 dollars worth of merchandise ,with fees was over 80 bucks . read more

The staff at MAC. Bid are super friendly especially at the North Las Vegas location. They really took the time to help explain the process to me how the auctions work, etc. I thought you just go on bed and you get the item that you bid for but that's not necessarily the case so they really took the time to help explain things to me which I appreciate. Seamless process, finding your items and the check-in and checkout process. I highly recommend. read more

SCAAAAAAAAMDamaged heavily used and discussting items NOT labeled as such. Misled into Paying good money for something TRASH WORTHY. What a damn SHAME read more

I feel like SOME of yall posting poor reviews, do not have basic comprehension skills. It clearly states on the website on multiple different pages that, no matter what you buy, it is not fully tested, nor do they have a guarantee of everything being in the box. That is why it clearly states the option to have a seven dollar warranty on it. I'm not really sure why everyone is complaining. If you really wanted to rig the system, buy it on Amazon and return the broken one. You grown adults are ridiculous. If you can't read, have someone or Siri read the website to you. The company clearly stated "We do not inspect all items for full functionality. ___ items may be new, used, incomplete, damaged or mis-labeled (for complete definitions see [Terms and Conditions])." This has been posted on every item I have purchased whether it's Like New or Open Box. Photo attached of the website as well. Yall need to get it together and stop complaining over a $100 item you got for less than $20. Anyways .. I personally bought five things from Mac.Bid; two RFID smart feeders for my cats, two baby gates, and a cat tree. All of them came completely fine, I did not have any issues with any of them. The feeders were dirty, but it's not a big deal to clean those out, I would've cleaned them anyways. The staff at both this location and the one in Henderson, are extremely nice and helpful. I didn't feel rushed, and they took their time helping me the first time I went. My mom and her boyfriend have bought over 20 things from Mac.bid at this point, and she has enjoyed the experience every time. I love this website. As a broke college student just trying to give her pets the best life, I appreciate whoever created this as a source of shopping -- And an extremely loud f*ck you to anyone who is using it to resell items for more. read more

MAC.BID - Website description - Auction Houses Near Me - North Las Vegas, Nevada

Pros and cons to this store for sure! I've had decent luck with my "like new" items but I literally bought something that said "open box" and it was a toy set with 22 items and literally only 1 item was in there and it was used, dirty and scuffs everywhere l. What a joke!!!!! The would be considered used!!!!!!!!!!! Buyer beware!!!!!!!! read more

Business did not update their holiday closure hours. Drove 40 mins to be notified by a paper sign with tape ahah. Labor Day.

The description of the product was wrong. They described a 10" miter saw and it was a 7 1/4". They would not refund my money on their mistake. So they can describe the product wrong and the consumer suffers. Also they say you can inspect the item before you buy it. I was not allowed to do that because it was in the office area. They told me that customers were damaging the product in the back and I could not go back there. read more

Good place, friendly staff. Overwhelming amount of stuff. Takes a little while to get used to the process, but I think it's worth it if you know what you're looking for read more

Huge safety concern that while you're checking out your full account information- home address, phone number, etc pulled up on a giant TV screen the entire time you're waiting. 100% unnecessary to blast that to the entire line of people. As a company you owe it to customers to hide personal account info. read more

I've purchased MANY things off Mac.Bids but lately it's been a little frustrating. Items are labeled "like new" and you get them and they are nothing like new. While I have had some good deals it really is hit or miss with no in between. I've tried 3 times to get electric scooters for my kids just for them to be used and broken. It sucks throwing away money especially after all the additional fees added on to your purchase. At the NLV location, you lose reception the further back you go and then you can't access your purchases on the app. I've learned to screen shot my purchases before going back. Staff is hit or miss on whether they are nice or not. I got stuck standing in line a few extra minutes while 2 staff members had a loud private conversation about being written up and being mad at the manager. Packages are piled on top of each other with no real concern for weight which can make it difficult to get your box. Also they are strict on that not allowing people to come in 15 minutes before closing. I was loading up my order when a man came at 5:47 and they refused to let him get his one item. The Henderson location I refuse to go to. The people there are just rude. From staff to customers. I will say the one time I went to the Binz section, the man there was extremely nice and took the time to explain everything to me. Long story short. Sometimes you'll bid on stuff and it turns out to be garbage. Sometimes you'll bid on stuff and get a great deal. It's definitely a risk. read more

I personally prefer Nellis Action to Mac.Bids. Mac.Bids policies are kind of crazy and their application is very laggy. Nellie Action is just more customer centric read more

Doesn't even deserve a star. You bid and win for 1.00 dollar costs you 4.50. If you want to be able to return because its thrash costs an extra 7.00 dollars. One dollar item now costs11.50. Then if you want to pick your item up before 12:00 you have to spend 10.00 dollars more for the privilege to show up. This is worse than Nellis auction read more

Everyone is awesome in this place!! I have been coming here at least 3 times a week for months. The selection is great Service is spot on, EVERY time. If you want to save money and treated like family. This is the place!! read more

I was baffled by how cheap everything was and how easy it was to check out as well, will be returning soon

this location needs to reevaluate who they have as managers. I have never experienced such a rude disrespectful person working for macbid until now . CYNTHIA OR BLANCA not sure what her "real" name is, as everyone there was pretending to be a manager, until the nice lady at the door said they wernt the manager. myself and 2 other guest arrived at 5:46 one minute after the 15min rule , that we had no idea about. We all assumed the 6pm close time be there before. Cynthia rudely told the other guest to take the email out it states to arrive 15min prior to close. All of agreed we never say this print in the email , we all just drove 45min across town in traffic to get here before 6. Cynthia then rudely with an attitude and loudy states " WEL IF YOU LEARNED HOW TO READ YOU WOULD SEE IT!!" .. that's when I jumped in and said you can't speak to customer in that way , that's rude ! and I asked her name . cynthia turned her back and under her breath said "BYE!" and shuts the door in our face and refused to give us her name. another guest knocked on the door , not in a rude way where he was greated rudely again with " don't be knocking on the door " ... we all commented on we need her name because that was out of line the way she treated people. as a manager if you can't handle customers and the rolls of a manager maybe you shouldnt be in that role ! read more