I was there on a Thursday afternoon, and the staff looked really busy, juggling orders while making smoothies and bowls, but they still remained very cordial and attentive. We had the Dragon Bowl and the Super Greens, and both tasted great. I especially liked the freshness of the Dragon Bowl. The Super Greens bowl was satisfying and filling. I added peanut butter, which ended up being a bit much with all the other flavors, but I do generally love peanut butter in my bowls. read more

Needs to hire more staff. Waited 1 hour for just 2 bowls. Had similar experiences every time

I am officially addicted to Nekter Juice Bar. There, I said it. The bowls are insanely good. My personal obsession is the peanut butter & jelly bowl -- it's basically perfection in a cup. Think: creamy, protein-packed peanut butter chia pudding, fresh fruit smoothies layered on top, sweet diced strawberries, crunchy granola, and then those dreamy drizzles of peanut butter and jelly tying it all together. It's the kind of thing you start craving at random times of day. My family is equally hooked -- the dragon fruit bowl and protein power bowl are constant requests, and the smoothies are consistently delicious across the board. Everything about this place is amazing... except the wait time. And I say that with love. It honestly reminds me of Gott's Roadside back in the day -- when you'd stand in line forever and still think, "Worth it." Same energy here. We've timed it: about 17 minutes for a single bowl when it's empty, and yes, we've waited over an hour at 3pm for a couple smoothies. True story. So here's the deal: Come patient. Or order ahead. Or just mentally prepare yourself... because once you've had these bowls, you're coming back no matter how long it takes. Totally worth it. Every single time. read more

Went here as a first time experience. The place is so cute and tidy. It was easy to locate in the shopping center and an adorable look to it. I had never got anything from here, so I think I would've liked the option of having someone assist me. When I entered, there were only a few people waiting for their items, but while I sat there I noticed a good amount of people came in after me, so I assumed they were swamped. I used the kiosk as the staff member told me to use. I ordered an açaí superfood bowl. I do want to name, I liked my bowl, but I had some concerns. One thing I was confused if I did it wrong or my order got messed up. I put in for toppings- mangos (inside). I had assumed since it was under toppings, that meant mango pieces would be added, but I'm not sure if it got blended into the açaí bowl or not, but I had no mangos. I think next time I would want a staff member to help assist me. Also, while waiting for my order, they finished 3-4 orders and gave them out to customers who ordered after me. They definitely forgot my order. I arrived 28 minutes until closing and left about 5 minutes until closing. I would definitely go back, try it again and try the açaí bowl and a waffle snack thingy. read more

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Tell me why they charged me ONE DOLLAR to have no strawberries in my bowl?? Like hello? For anything it's less work for the employees. It's just sad cause this place has so much potential but they over charge, they don't provide any kind of service and the workers always take SO LONG to give you your order. Tell me why I'm waiting twenty minutes for a bowl when I can make it in ten at home. I've tried to give this place a chance but each time I go back, there's always something to complain about read more

Nekter Juice Bar - Kiosk - Juice Bars & Smoothies Near Me - Napa, California

Everything was exactly what I expected--fresh, delicious, and high-quality. What really made the visit stand out, though, was the excellent customer service. Huge shout out to Luis for being so helpful and welcoming. It's rare to get such great energy these days. I'll definitely be back! read more

Nekter Juice Bar - Juice Bars & Smoothies Near Me - Napa, California

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Everything was excellent. The best açaí bowl and parfait I've ever had in my life. The Service was amazing. l I was so grateful that I had to take a picture. The spot is really nice good music, chill vibe and clean. Will come back. read more

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Says they're open, but they aren't. Prices also seem overpriced and not as great for smoothies and bowl

This is the slowest and worst service drink place in Napa. Every time that we became to place an order in person it's taken at least over 20 minutes, we downloaded the app and order ahead of time and the app said it would be ready at 11: 24 and by 1: 44 it was still not ready and they had completely forgotten about the order. The middle age man with a bun is completely ignorant and incompetent. I would recommend Dutch Bros if you expect a drink in under half an hour. Absolutely terrible. read more

This store is such a bad experience every time not staffs fault but you wait forever for orders and they are frequently either out of ingredients or have some computer issue so you can't pay read more

As soon as I walked in I saw the workers working their butt off in the back and got caught with great vibes too. They were really nice to me and made me feel welcomed. The açaí banana berry bowl was a 10/10... I couldn't even finish it, it filled me up really quick which I had to save for later. Overall great experience definitely worth it and I'll be coming back. read more

Spent 1 hour waiting for my order even if told it will be 5-10 minutes. Clearly only one person trying to serve many - later she said her co worker was arriving late that morning. Where is management and leadership to avoid that problem? Love Nektar but won't go bad again - poorly run business showing little regard for it's customers read more

I feel the employees are not trained well, I use to work at a Nektar juice bar and they're recipes are so good and easy to follow but somehow every time I get something it's bland and distasteful. Now today I went in for a two juices which; if I had know they were going to blend it with water instead of actually juicing I would've gone elsewhere read more

Nekter Juice Bar - Toxin Flush - Juice Bars & Smoothies Near Me - Napa, California

GROSS AND UNSANITARY. Bad food hygiene practices. Staff member was making bowls, and in between handling food with their hands they were doing several non food prep activities touching a bunch of different surfaces such as boxes, bags, drawers, and doors without changing gloves or cleaning their hands in any way before preparing food again. read more

Hate it or love it. I'm here in Napa again today, back to back. It was somewhat gusty out here today. I must say, this appears to be a good neighborhood. Today is all about this Açaí Banana Berry. This isn't just a bowl of Corn Flakes Cereal. It's Açaí, Granola, Strawberry, Blueberry, Banana, and housemade Cashew milk. Cashew really reminds me of Macadamia. It's not another Almond or Oat milk. It had Agave Syrup drizzled on top of it. I needed something like this today. I like how this was packaged, I can see all the Açaí. I can't forget about the Tumeric Citrus Lemonade. I heard Tumeric reduces inflammation. I never had a drank with Black Pepper in it. This drank taste exotic. It was very refreshing. I give this 4.1 stars. read more

Nekter Juice Bar - Juice Bars & Smoothies Near Me - Napa, California

I took my daughter here after she got out of school like we do often, and had a scary experience. She found a piece of sharp metal in her Acai Bowl. We were clear across town upon finding the metal in her bowl, and I took the time to drive back across town to show what we found. The last thing we wanted was someone else to have this experience or swallow metal. They were apologetic, but what was surprising is that they did not do anything to ensure we would come back. I am not even confident the manager even knows about this serious issue. Unbelievable! We will not be returning. Photo's attached. Also, we went there two weeks prior to when this happened and they were just completely out of juice drinks. How does that happen at a juice ba read more

Nekter Juice Bar - Juice Bars & Smoothies Near Me - Napa, California

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This place needs help literally. The worker was very nice but why does it take 20-25 minutes for a juice? No one was even in there. One person ahead of me. They actually cleaned the entire juicer as they were supposedly making my juice . Definitely don't come here if you can't wait a long time. I also noticed it need some cleaning. read more

Nekter Juice Bar - Juice Bars & Smoothies Near Me - Napa, California

Asked for two green smoothies Got two green juices Asked the kid behind the counter why they are so thin and he tells me I ordered the wrong thing with a rude tone. I asked him if they changed the menu He says "it's been the same for 7 years" Dude is like 19 So he was 11 then So sick of these rude little punks I'll go elsewhere read more

I haven't been here in a while and decided to give it a try when I just cracked my tooth on some plastic inside my drink !!!! They are already closed so I can't go back but I will be calling first thing in the morning Not sure what it could be I thought it was a stale almond but we tried to break it and it would by cracks y further all i have is the two pieces the broke from initial bite read more

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Me and my wife decided to try Nekter Juice Bar before going shopping. We ended up ordering the Strawberry Banana Protein Smoothie with Pea Protein. Hannah answered all what felt like hundreds of questions about the menu, the drink we ordered, type of milks, protein. She was extremely friendly and very helpful. The drink had a super tasty chia, strawberry mix at the bottom and the banana strawberry was really good. No chalky after taste, or strong taste of cashew from the house made milk. I am very impressed. My wife and I both really enjoyed it. read more

Healthy, clean options. Parking is easy. Our family favorite is the PB Bowl! Banana, strawberry, dates, cashew milk blended with Crunchy granola. topped with strawberry's and agave nekter. We will be back! read more

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Best açaí bowls ever. Me and my boyfriend tried this place two weeks ago before we moved out of Napa and it's all we can think about! Might make the commute just to get more! read more

I love Nekter and this one is located in a nice shopping center. My friend and I both ordered açaí bowls and we were told they were out of granola. There is a Trader Joes steps away... maybe go buy some granola next time?!? As it turns out, the staff were able to scrape the bottom of the bag for some granola crumbs. No discount offered but they offered us other toppings. There were 3 workers and it was slow even though we were the only ones eating in. As soon as we received our order, a delivery truck pulled up and the staff propped open the door. It was a blustery day outside and now cold inside. I asked them if they would close the door and they refused while the delivery truck was present. Skip it if there's a delivery truck outside and maybe purchase a frozen açaí bowl from Trader Joes for 1/3 the price. read more

Best smoothies out there! workers are amazing and really fast! very polite and will help you with whatever you need!! Highly recommend coming. read more

Unfortunately the Nekter Napa location needs some serious help. Every time I go in there I am waiting 30, sometimes 45 minutes for my order. Today I placed an online order that took 45 min... 30 min longer than it was supposed to. While waiting, I saw several people coming in placing orders and getting their orders in a timely manner. In addition, my requests and specifications are 8 times out of 10 ignored (adding ginger to a juice, leaving agave out of a bowl). It's a shame because I love Nekter juices and smoothies, but I don't think I will be able to return if the store continues to operate like this. I don't like leaving negative reviews but I am trying to flag the attention of the franchise owners - please get more involved and help this place out! read more

I was craving a smoothie decided to order online since I saw the reviews, still waited 50 minutes for my 2 drinks. Super bad management for sure! Only 2 girls working. The drink was very good but not worth an hour wait. read more

My goodness... this place used to be so amazing and had the best freshest ingredients. Now a days, they lack customer service and ingredients So I come in today for 2 açaí bowls and the Manager (who kind you should not be a manager and was awful from the start) stopped me by saying they are only doing bowls and smoothies... well that's basically what I'm coming in for and if she had patience and greeted me properly she would have known I was coming in for 2 açaí bowls. So I start my order which was a mango açaí bowl and then a regular one for my mom and I told her what I wanted added on and she said she didn't have green apple. She then explained to me why... so I stood there (Whole Foods is right across the way for fresh fruits and she was going to leave to get something else... ) anywho... I said okay ... and proceeded with my order and she got mad and was like "I have the right to refuse service to you" which there is no signage acknowledging that... and o put my card in to pay for my bowls and she was sitting there arguing with me because they DO NOT. Have product. I am sorry, as a manager you must be kind and empathetic, you must have your store completely stocked and you also should notify upper management about the supplies ahead of time. She should really go to classes about management because she did not have a clue... she also was rude to begin with and all in all made my experience very poor to the point where I probably won't return... and I already message their website to let them know how Alyssa made me feel and I will be calling the BBB on Monday to complain about the cleanliness of the store, the lack of product and the poor management. read more

I hate to come on here complaining but I've been here probably 3 times, and all 3 times have taken an extremely long time to make some juice. I have literally never experienced juice taking this long. Today, I ordered online, about 20 mins ahead of time, thinking I was mitigating the long wait times I've experienced previously. My 2 juices would be ready at 2:30pm. I arrived at that time and was told it would another 10-15 mins. How sway?! You're literally pressing fruit through a juicer. I waited probably 20 mins, and watched the whole operation. It's highly inefficient. There was 3 employees - all seemed stressed. None of them were dedicated to the register so people would come in and wait to have someone come up to them. 2 of them were making bowls, and the other juice. It seemed like they only had 1 blender and 1 juicer, and after each turn they had to go all the way to the back of the store to wash said blender. About 15 mins into being there I heard they ran out of blueberries - kind of insane for a juice / smoothie / açaí place. I honestly feel bad for the employees, they're doing their best. The owner of manager really needs to get their business in order. I'm not saying it's easy or that I have the answers but there seem to be some very obvious issues that could be easily fixed. I've never had to wait 30 mins for a juice anywhere. Will definitely never be going back, and I'd honestly recommend every one else to spend their money elsewhere. read more

The place to go for fresh juices and smoothies! I loved being able to customize my own juices and the prices are reasonable for the amount you get. They also have great seasonal drinks. I did see a lot of people get their açaí bowls so I'll definitely be back to try it! read more

Terrible service, awful app experience, store electronics weren't working, employees weren't helpful

Smoothies taste fantastic, but the wait to receive that fantastic smoothie is extremely long. Doesn't matter if there are people in line or it's empty, the workers are extremely slow. If this establishment were in SF or other large city, where they have more people in a rush and more competition for business, they wouldn't survive. I hope management takes heed of these reviews outlining the problem. read more

I came in here twice hoping the first time was not representative of their usual customer service, but both times I had to wait at the counter a few minutes for someone to take my order and about 15 minutes for a smoothie when the shop was pretty empty. The smoothies are fine but I'd recommend going anywhere else if you're looking for an under 20 minute smoothie experience. read more

The first time in this year the pumpkin spice smoothie was good. But the second time whoever did this one didn't blend the dates all the way and left pieces of dates and ice. The flavor is bland and not sweet. It got diluted probably with the ice. read more

Nekter Juice Bar - Pieces of dates - Juice Bars & Smoothies Near Me - Napa, California

As a company that preaches healthy living and sustainability .. I'm surprised that y'all still use plastic straws, kinda disappointing. I'm not knocking your food or drinks in any way, but I know a lot of people would greatly appreciate y'all doing your part in cutting down on plastic waste. read more

First time visitor. Ordered a large greeny 32 ounce juice, no ice, no boost or protein it was $11.65. And I asked them to put in some fresh pineapple which they happily obliged. It was fantastic! I ordered the tropical cooler 16 ounce smoothie. It was way too sweet for me. I make smoothies at home every day all the time so maybe it was the coconut water that was super sweet? I would definitely come back when I'm in the area and I would get a juice. 32 ounce of fresh juice $12 was totally worth it instead of eating low nutrient food that's just gonna leave me sluggish and unhappy. read more

The longest wait I've ever had at a Nektar location. Had to ask for my money back after waiting more than 20 minutes, with an estimated 30 min. to go. The entire experience was extremely frustrating. In my opinion, this location is poorly ran, slow, and not worth the wait. read more

Not sure if this is how all Nekter Juice Bars are run, but this location is awful. They take forever, drinks always seem to be off, and the hiring manager needs to take a look in the mirror because customer service is nonexistent. The app sucks as well, not easy to use, and "when you sign up, you get a free bowl," still haven't seen that. I've been to this location a handful of times hoping it would be different, but it's been consistently awful. Last time I went the garbage was filled to the brim, with multiple employees behind the counter. God forbid your army of aged 16-18 employees take it out. This location has left a bad taste in my mouth, literally and figuratively, and for that, I'm out. read more

I ordered the Berry Banana Blast and the fruit tasted rotten. I had this before and it was delicious. Please don't use rotten fruit. I already waited outside due to max capacity inside due to Covid and was not told my drink was ready. When I finally got inside it was in the freezer already made. I was in a hurry so I could not go back and have them remake my drink. Very dispointed and with tip I spent over $10.00. This place is not consistent at all. Last time I had the Orange Crush and it was only ice and juice. It is not even considered a smoothie. I even questioned it and hey said that is the way it comes out. It doesn't look at all like the picture. Please take more pride in how you make your drinks and make them more consistent. Also please stop using rotten fruit. read more

Best Bowl I've had in a very long time. Excellent customer service and detail in making the bowls. read more

Nekter Juice Bar - Immunity Bowl with Chia Seed Pudding! Grrreat way to start the day! - Juice Bars & Smoothies Near Me - Napa, California

Local here. I come here quite often and I'm usually always waiting minimum 10-15 minutes for one smoothie. Today was another experience in there was four people working and took 20 minutes for two smoothies. Once I got them they tasted like water and almost as if they forgot ingredients. Everyone acted hung over and moved so slow. I didn't even bother to ask them to remake it as I didn't have the time to wait another 15 minutes. Prob will never be returning, money you pay is definately not worth it. Used to be an amazing place but it's dropping off. read more