They are the only electronics company we could find in Omaha who would dispose of a bulging battery…read moreon a tablet. They took care of a hazardous situation with great expertise and we appreciate their great service.

Very Pleased! I woke up to BitLocker being activated on my HP Laptop. A quick Google search was…read moretelling me that there was a high likelihood I would lose all my data. I brought it into John at the Omaha location. From the beginning, he instilled confidence. After a few days John called me to let me know he unlocked it. Could not be happier! For the meaningful work they do, the cost for their service is extremely reasonable. I cannot express my gratitude enough!! Appreciate all you do!!

Really liked going here.They understood what I needed done to get my computer up and running…read moreagain.Very knowledgeable and friendly.Updated it went through it to see if I needed anything to make it even better. Will be using them again for any future repairs.

I recently had some work done on my hard drive. AME got the job done in the time they stated and…read morethe price they quoted. It almost made me wish that I needed more to be done. They took the time to answer my questions, even if they had nothing to do with my hard drive. If I need any more work done, I now know where to go. Thanks AME

I went into This store with a lot of doubt because I really don't trust my PC with anyone…read more Although, My doubts were wrong and after a week they found nothing wrong with it. They did help update and improve my pc which makes it feel faster. I am very grateful for this store for their attitude, Updates, support and service overall. If I ever have more Pc or tech issues I will be going to this store! Thank you so much.

I am very impressed with their ability to repair my computer. They were very professional and…read moreunderstanding to my mistakes! I would highly recommend Special Touch Computer Repair! Even more than Five Stars!

Thor Schrock is living his concept and vision of developing the finest computers and systems for…read morepersonal and professional use. His business has been a part of my family and business needs for decades. Choose Schrock, every time. Edward Wunder BCH, CI A Hypnotic Change

3/24/26Worst customer service/customer relations I have ever experienced!…read more Agreed to a "one hour" on-line service, using Schrock Desk, intended to reconnect my email servers, which connection were lost when Cox transferred my account to Yahoo, after the Schrock tech gave me verbal assurances it would be a simple task, taking no more than one-hour, with their minimum fee of $160. When time arrived for the one hour on-line service, the assigned tech was initially unable to find my previously provided account info, so this used part of the one-hour before we even got started. Eventually, the tech said servers were connected, and the job was complete. Since the whole hour had not been used, we proceeded to make the same repair on my second computer, but the tech could not establish the on-line connection. Having failed, but not having fully used the 60 minutes, he suddenly had to leave for another customer. So, Ok., good enough, I thought, the first computer was connected. Soon after, I tried to send an email only to discover my computer was not connected to the server. The following day, I went to the Omaha Schrock physical location to request a review of the situation, only to be told I could either leave my computer at their office and they would get to it in 2 - 3 days, or we could do another Schrock Desk on-line fix, in the near future , for another $160 fee. Having lost all confidence in their service level, and feeling I should be refunded my fee for lack of performance on their part, I asked for a refund. The tech declined my request. I suggested I would then have to ask the credit card company, through which I had previously paid the $160 fee, to assist in my effort to get a refund, by filing a dispute. The tech threatened me that I would be charged with criminal theft if I filed a dispute. Or, I could escalate my complaint to their regional manager. I did escalate and the regional manager timely returned my call by leaving a voice mail message and his telephone number. Subsequent repeated efforts to contact, first, the regional manager, and, then, the owner/President of the company, have been fruitless.

friendly, helpful @ did what he promised! I will be back to…read moreby next time i need computer assistance.

Ken is a computer guru. He has helped me with several problems over the past few years, and his…read morework is always great. Stop by his shop for impeccable service and great computer advice -- like having your very own IT department!

Geeks! provide skilled, timely, honest, personable services. They can handle any kind of hardware,…read moresoftware, data recovery and some programming too. They really impressed with their depth of knowledge paired with excellent understanding customer service. Don't hesitate to call them up when you are at a loss with your computer, I would send my grandmother in to them and expect good outcome.

Bob was great. I brought my Brother MFC in with some aftermarket toners. He quickly swapped in a…read moreOEM cartridge and got back to me the next working day. On top of it all, he only charged 1/2 hr labor for his trouble shooting and work. Very impressed and will be going back if I need more Geek work!

My computer was acting very slowly I thought maybe the hard drive was going out. I took my computer…read morein to have the hard drive replaced I wanted to go with an SSD card got a reasonable price from him give him the OK when I went to pick up the computer he Replaced all drivers tuned up the computer and showed me some errors that I was making he went well above I believe we will have a long relationship

ECS is amazing! I've been with them for a long time and they have always been truly amazing to work…read morewith and help me on any issue I have ever had! They have built several computers and laptops for me! They are wicked smart and truly are lifesavers! You won't find anyone better! Whether it is a small or big request, ECS is always there to help!!! There service team and every member of their team is so amazing to work with! The bring such great value to me on all my service requests and IT help! Highly recommend them for all your computer needs!!! Thank you ECS you really do ROCK!!

No longer servicing residential or small businesses or offering phone support…read more Was a customer for over 20 years.