Worst customer service - TJ Maxx Irving…read more This is the SECOND time I've had a horrible experience at the TJ Maxx location in Irving, and I'm done shopping here. The employees treat customers like we work for them. Zero respect, zero professionalism. The first incident: I was with a family member in the fitting room. I handed the employee clothes that were already on hangers (just not facing the "right" direction). Instead of simply taking them, the employee spoke to me rudely, switched to Spanish, and lectured me in a disrespectful tone, saying "next time hang them the right way." Completely unnecessary and extremely rude. Today it happened again. I am pregnant, tired, and shopping for maternity clothes. A pair of pants that was already hanging incorrectly fell to the floor when I barely touched it. I immediately picked it up and handed it to the employee. Her response? She told me to hang it myself, with an attitude, disgusting looks, and continued talking in Spanish in a mocking, disrespectful way -- as if she was insulting me. What makes this worse is that I was planning to buy items from the store, but because of the way I was treated, I left the items and changed my mind completely. No store deserves my money after that kind of behavior. I am a customer, not an employee. I should not be spoken to like this, especially while pregnant. Speaking another language to mock or insult customers is unacceptable and unprofessional. This store clearly has a serious problem with staff attitude and training. I felt disrespected, uncomfortable, and humiliated. This was my last visit to this location. I do NOT recommend the TJ Maxx Irving store to anyone.

Just go to a different location!!! Line was wrapped around the store with no way to make a return…read morewithout standing in it. Having to wait 1+ hr in line is absurd, and not all check outs were open. After several trips where I ended up putting down merchandise and leaving because of long lines, I will avoid this Tjmaxx in the future.

Easy shopping experience. Went in for one thing and left with that item. Was able to pay for the…read moreitem in electronics. The cashier was very personable and helpful. The only bad part about the experience was the WiFi was slow in the back of the store and it made it hard to pull up my Target red card app in order to pay. I logged onto Target guest WiFi and it went a little faster. Cashier explained how the WiFi was slow in the back and was very patient. Target 7845 N Macarthur Blvd Irving, TX 75063 (Review 21 in 2025 and 864 overall)

I remember when I loved going to Target. It was fun! Unfortunately, not anymore. I only come to…read morethis store specifically because it's the only nearby Target, and I don't enjoy my visits. The traffic patterns in the parking lot are a nightmare, in general. Getting in and out, parking and even crossing the street in the crosswalk into the front entrance feels dangerous because another driver might hit me. Unless you visit early in the morning, the parking lot, store and checkouts are crowded. Worst of all, there are frequently items out of stock and missing at this store. I have never once visited and found everything on my list. They used to ask me if I found everything I needed - when I said "no" they never offered to help so I have to wonder why they kept asking me? On this visit (first week of January 2025), there is now a sign that self-check is limited to 10 items or less. That meant that I had to wait in a line to check out with a cashier. He was very nice, but probably the slowest cashier I have ever experienced at any store in my life. This will likely be one of my last visits to this location. There have been some other general corporate changes over the last couple of years that make me consider closing my Target credit card and switching my spending over completely to an alternative: 1. Changes to their coupon policy "to prevent fraud" by insisting that they are in a database means that they no longer accept most of the otherwise valid manufacturers coupons that I bring into the store. Although not how they worded their policy change, functionally they pretty much only accept Target/manufacturer coupons added digitally in their app now. Without coupons, I can often find a better price at a drugstore and spend less of my time doing so.; 2. Changes to the Target app and Circle program. In theory, this would mean that I don't have to spend my time loading coupons in the app every Sunday morning because they are supposedly already active. What I have noticed since the changes is that far fewer coupons are applied to my orders.; and 3. Food Allergy Labeling: When they changed their store brand awhile back, far fewer of their products that *should be naturally gluten-free were marked gluten-free. As someone with Celiac Disease, that means I can't buy them. Other things like salted nuts all are almost all marked as processed with wheat. Again, I can't buy them; and 4. (Not a change.) Target doesn't let you use your flex spending card first to pay only for flex spending OTC purchases like some other retailers. If I buy something like OTC ibuprofen, I need to print, scan and submit the receipt to my flex spending for a reimbursement. By contrast many other retailers, have recently made using flex spending card easier.

I had a tire pressure light come on my vehicle, so I stopped by to see if they could double check…read moremy air pressure. Jay was able to help me out and get me taken care of immediately. He remembered that I had stopped in about a month ago to get an oil change done. He made sure that the vehicle was good to go and that the air pressure was correct. Customer service like that is the reason why customers will always come back. Thank you, Jay!

The auto center can get busy and it's recommended to make an appointment thru the app. The app…read moreoffers convenient options like adding services and tracking the progress of the service. The staff are very helpful and go above and beyond the service you are paying for. Highly recommend this location.

I remember visiting this shopping center when I first moved to the area. The area is nicely…read morelandscaped and is kept clean. Sure, over the years, stores have come and gone, like anywhere else. I feel safe when I shop the stores, which is wonderful! The only negative is that I have seen such an up-tick in people begging on the grounds. I have watched a female beggar walk from her corner, hop in her BMW, and drive away.

I recently visited and specifically went there to buy one pillow but ended up with a huge stack of…read morehand towels as well because they were on sale. I honestly don't expect much in the way of customer service at these stores because I know they are not being paid enough. I feel that this store typically looks clean and organized and is appropriately staffed.

I have to go back to Kohl's to return a sweater I bought because the employee forgot to remove the…read moresecurity tag. I guess she was too focused on trying to sell me a Kohl's credit card whatever even though I already told her I didn't want it. Also, I would have liked to buy a jacket, but it didn't have a tag on it. So I didn't know the price, and I wouldn't have been able to check out anyway.

It's five stars if the dressing room is open. It is ridiculous to have to purchase items, go home…read moreand try them on, and then return the things I don't fit your clothing store; you need to have dressing rooms open. I love everything else about Ross. They have a good variety of clothes at prices that most people can afford.

I've stopped in here a few times while visiting Dallas. I'm surprised I haven't reviewed it so here…read moreI go now with our most recent trip. We came in because the line at TJMaxx was INSANE. We let our kids have $5 to buy a toy and there was NO WAY we were standing in the 25-30 person line over there so I came over to Ross... NO LINE AT ALL!!! Score! Selection here (and most Ross stores) can be hit or miss. Kids were able to find their inexpensive toys and we were in and out super quick. Staff were friendly.

My husband and I were in the area and stumbled upon this Dillard's, which is a "Dillard's clearance…read morecenter". The store had brand new clothes that were at least 50-60% off of the original tag. Some of the items were still more expensive than I thought it should be given the dated look and style. For example, a 2024 "Mr. And Mrs." Wine glasses were still like $10! If you gave me that for $1, I wouldn't even want it. There was a huge selection of men's, women's and children's clothing. Not so much home goods. There were some bedding, and curtains, but I did not see any kitchen gadgets or appliances. You have to have patience to go in here and dig through the racks!

Plenty of items at great discount prices, but my first experience here left me scratching my head…read more I found a dress I liked that was missing the inner slip. No big deal.... I grabbed the same dress in another size to show the cashier, just to see if they could offer a small discount. The cashier called over a manager, who quickly shut it down and said they couldn't do any further markdowns. Fair enough..... I wasn't totally sold on the dress anyway. But then it got weird. The manager told me they couldn't sell it at all because it was missing a part. I was stunned. I wasn't asking for anything wild, and I was buying other items too... I was definitely not trying to be difficult. As someone who also works in retail, the whole interaction felt unnecessarily rigid and like a strange power move. Disappointing first visit.

The most disorganized store I've ever seen. Stuff is thrown everywhere and nothing is organized on…read morethe shelves. Absolutely horrible!

I think I just found my new fav store. I stopped in Ollies cheap stuff. It's like Walmart with…read moredollar store prices. Even have a grocery section with spices for very cheap prices. I can't believe I never been I here.

This mall is clearly struggling, and it's apparent by the dirty carpeting in the main mall area,…read moreand the lack of AC throughout. This mall is way busier than some of the struggling malls that I've been to. There were many stores within this mall, but really, many of them I've never heard of! There were some major retailers here such as: Aeropostale's, Express (Outlet?), Bloomington, Macy's, and Dillard's clearance center.

My friend wanted to stop at Dillard's as he heard they were having a sale and was in the market for…read morea new wallet. The layout is confusing as it looks choppy like there are only certain entrances/exits and you have to vacate to get to other parts of the mall. Carpet is very old and you can tell it is struggling as there weren't many customers in the mall. I honestly don't mind lower end malls and fewer people but it just all seemed so depressing.

Came in with a list of things I needed, but needed to go to the bathroom first... no toilet paper…read morein any of the stalls. I notified a store associate. She mentioned there's no toilet paper today. She was serious. Upper management probably needs to reconsider the employment of a few.

Rude lady at the fitting rooms on a power trip…read more Lady at the entrance door who is welcoming people is very nice and example of what great customer service is. Lady at the fitting rooms on the other hand on a power trip or just looking for an occasion to be rude to people. I walk in to the fitting room and she calls me back with a not friendly tone, then she lectures me on how I should tell her about my items out of respect and continues to lecture me about not to leave hangers inside, etc. I had not done this before and her tone and look were not friendly at all. I decided I wasn't going to let her ruin my day or my shopping so I just followed along. Lady is definitely on a power trip and who knows what other motives. I understand all those rules but I have no idea if different places and different burlingtons all have different ways, plus she was on a full blown conversation that and many other times, but even if she might have been "doing her job" at the end of the day I'm the customer and definitely don't appreciate being lectured especially for stuff I had not done before such as not leaving the hangers inside. The first time I had walked in she wasn't even on her post so I have no idea why she started acting like I was ignoring her presence. Plus even if she was sharing policy, she had to be nice about it.