Bear Door Services called me immediately when I submitted an online request for a repair service…read morefor a tension cable. Michael was straightforward and even noticed our torsion spring needed fixed also. The door opens and closes now with ease. Bear will be getting my business going forward.

I was having problems with my garage door and it opening so I can take my wife to work at 0500. For…read moretwo days the garage door opener wouldn't work in the morning. The owner called me at 0638 to find out what was going on. I explained. He then proceeded to tell me what was most likely wrong and I tested his theory. Sure enough, he was right. Thanks for the early Christmas Present !

Service requested, value and on time. Very professional and cleaned up after he was done.read more

Excellent communication and service. Fantastic workmanship…read moreby installers. Highly recommended for garage doors and other. Dennis

Only got a quote from this company as they were almost 2k more expensive than the other 2…read morecompanies. They were polite and responsive and did give the quote before they even left the driveway which was nice!

Garage opener only- not a door…read more Installed correctly and works well. Technician was friendly and helpful. The estimate is where it was odd. Guy quoted my wife for a 1 horse power unit with a camera and WiFi. Estimate was $1250 for installing opener only. Also told me he would slide on a new $22 rubber seal at the bottom of the door for $100. So $1350! Their website and YouTube channel clear say that this project would require a 1/2 horse power unit. Bought a 1/2 hp at Lowe's for $200 and they installed it for $300. It took them an hour. I slid my own rubber seal on the bottom (bought on Amazon for $22) $550 vs $1350. Do your homework!

dillon's the bomb. he's fenced 5 acres for me, and had him return to install cross fencing and…read moremost recently he installed about 100 ft of wooden fencing to make my neighbors back yard junk heap disappear. you won't be disappointed.

Dillon and his assistant were wonderful. They installed over 1000 ft of horse fencing on our…read moreproperty. From start to finish the communication was spot on and the quality of work was fabulous. While I had originally only planned on having him replace about 300', it was such good work and looked so good that I decided to replace all of the fencing in our pastures. Highly recommended!

Good not necessarily on time or right day. Replaced my motor and my wheels. He said that it would…read morebe 100 dollars but ended up costing $133 and I had to pay more because I used a credit card.

We contacted this company on Sunday 12/07/25 via Thumbtack because our garage door would no longer…read moreopen and our cars were stuck inside. Omar got back to us that night to discuss the problem. My husband sent him the requested pictures and he knew what the problem was immediately, but he didn't have the replacement spring, or he would have come out to repair it Sunday night. He arrived on Monday morning and was really friendly and professional. It took him about an hour to repair the garage door. He left us a pamphlet in the event that we wanted to replace the garage door at some later date as I expressed an interest in that when I emailed him initially. The price was reasonable and he did a great job thank goodness the garage is working great now. I highly recommend him for his prompt response, quality service, value and professionalism.

Had an upgrade on our garage system with them . They were on time, professional and priced well. We…read moreare happy with the materials and quality of work.

They were punctual, knowledgeable, friendly and not pushy about additional sales. I had questions…read moreand I didn't feel rushed.

Great company!! Excellent product and service. Extremely pleased with workmanship. Best price as…read morewell!! We would highly recommend Ed Hartley for any garage door project!

Have used this family owned business for 27 years Leet and…read morehis sons and the people who work for them are second to none They are superb .. I recently had a very old mid century door replaced . Cody was so helpful and honest and expedited the ordering of a standard door He shoveled my side walk for me and swept out the garage so nicely after he was finished . Prompt , courteous and always professional I strongly suggest/ endorse this business

If all service providers were like these guys .... life would be bliss…read more Needed lowest door panel and hinge replaced They returned my call within a day They were pleasant They scheduled a look -see They provided a reasonable written quote We agreed on an install date and time On that date I got a call confirming he was on way - within the time window agreed Work was completed fully Payment made Who was that masked man?

Review of M.S Garage Door - Overcharging, Incomplete Work & Not Licensed…read more I hired M.S. Garage Door to replace my garage opener. Instead of receiving professional service, I was left overcharged and with incomplete work. Later, I discovered that the company may not even be properly licensed. Extreme Overcharge I was billed $1,900 for a Chamberlain 1/2 HP chain-drive opener that costs $179 at Home Depot. Additionally, I paid $475 for installation, a $142.50 service fee, and $150.81 for tax, totaling $ 768.31. Other local companies quoted $550-$750 total for the same job, including installation. The markup here is beyond unreasonable. Poor Installation Despite the inflated price, the job wasn't finished: Safety sensors were not replaced. I never received the box, manual, or warranty card. The remote can open the garage but not close it. To shut it, I must use the wall control and exit through the front door. Response from Company When I complained, I was told that because I signed their invoice, I had "no recourse." Their receipt says "all sales final, no refunds." They offered only to "come back and complete everything," but I had lost all trust. BBB Licensing Warning The Better Business Bureau (BBB) has issued an alert confirming that M.S. Garage Door does not have the necessary license from the Connecticut Department of Consumer Protection (DCP). This means they may be operating illegally in the state of Connecticut. Why It Matters 10× markup on the opener's real price. Incomplete, defective work. No accountability, hiding behind "no refunds." Unlicensed, according to BBB. What I've Done I have filed complaints with the DCP, the BBB, and my credit card company to dispute the charges. Final Word This company is not trustworthy. They overcharge, fail to complete work, and operate without proper licensing. For your own protection, avoid M.S Garage Door and choose a licensed, reputable company instead.

a total scam. we were charged $2450.00 for 2 springs and 4 pulleys. they prey on the elderly. the…read moredoor still didn't work. filed a complaint with the BBB. BEWARE. scam out of Texas, has been operating for years. subsequently got the garage door fixed for $147.00.