Horrible. Anyone giving 5 stars are either employees or…read morefriends/family of owners/employees. Doctors with 1 star ratings. One doctor gave me an antidepressant for fibromyalgia. I never should have been given this poison. She had no idea about my other meds. Terrible therapists. The only good one became ill and have to stop working. I'm pretty sure it was caused by the poor ventilation system and brand new carpeting in her office. Stay away from Charles River!

When I lost my last therapist to another practice, I was dreading not only the search for a new…read moreone, but the process of starting all over again in therapy from square one. My fears were all completely misplaced by Charles River Counseling. Jen, the receptionist, is super sweet and upbeat. She is always willing to help and go the extra mile to help clients feel comfortable. I really think that how you are treated by the office staff makes a huge difference in how an office is viewed. Pamela Bourque, the therapist that I chose, is a great listener, and offers a different perspective on issues that are extremely helpful. She is open-minded to alternative lifestyles, and really seems to hear me and want to support me to help me work through my (rather complex) issues. They also offer Doctors to help with psych meds management services, which is also a big bonus for me. Overall, I am really pleased that I have found Charles River Counseling Center.

This Neuro feedback was very expensive and resulted in no improvement of any aspect of my…read moredaughters brain injury. The Dr spent a lot of time testing in the beginning and showing the results of the tests but there were no plans to retest at the end if 20 sessions. The only thing that was repeated was a very subjective and unreliable survey rating aspects of her symptoms on a scale of 1-5. Dr Ross was sure that my daughters speech had improved when it was clear to all of us that it was no different or even worse that day. This was a huge waste of thousands of dollars.

This is an update to my previous review. I am about 20ish neurofeedback session in. I have found…read morethe fight/flight/freeze responses I had grown so used to lessening, which is what I had hoped for in starting the process. It took my brain a while, so be patient if you don't see instant results. Dr. Ross continues to be engaging and helpful in our discussions and check-ins. It is clear to me she cares about her clients and is passionate about the work she does (as is everyone in the office). The staff are kind and it is clear they care about each other and the clients. The office is a little hard to find if you are using the googlemaps phone app. You should look for the driveway close to the train tracks then go to the left and down. There are designated parking spots.

Guys and gals…read more... THIS PLACE LEGITIMATELY CHANGED MY LIFE. I moved to Boston from Colorado about a year ago. It was such a challenge to find a primary care doctor and someone to talk to within the city, the transition was hard enough and I just needed help and someone to talk to. When I called Dana Farber, they got me in right away, no problem! Once in, they set you up with the most incredible nurse practitioner who will then evaluate you and set you up with your best fit for you in terms of a therapist. It is the most well-oiled machine. Lastly, shoutout to Komal for being so intentional, gracious and lovely!

You should not bring your children here for any psychiatric care. To start off with it took two…read moremonths after filling out online intake forms to have my child assigned to someone. I called multiple times and emailed and never got a response. Finally my daughter was pared with someone and she would cancel often and frequently sometimes same day. She was very unprofessional. Then her schedule was changing and it was not going to work with her school schedule so we were reassigned. I was assured weekly virtual appointments. All I knew is that she was nice. A few weeks later we did an intake appointment. She could only do biweekly and at the end of the intake she told us she was going on maternity leave in two months. Why was I not informed that my child was being set up with someone who could only meet with her four to five times and then go out? We were told there would be someone to meet with during the leave or we could go somewhere else. I chose a temporary clinician. A month and a half later we were told there were no providers that had space for adolescents. So we decided to wait. She went on leave Dec. 2025. In March my daughter had some very concerning behaviors. So I contacted Dana and they said end of March beginning of April. I asked them if they were sure because my daughter really needed to see someone. The person on the phone laughed at me, called me honey and said that is the information they had. I tried calling later and asked to speak to the manager, they said they would send an email and I would get a call back. I never did. I called back and got someone else and they said that therapist would not be back till June. I asked to speak to the manager and once again was assured an email would be sent and I would get a call back. In the interim I found someone else for my child. But I was upset on how the reassignment was handled and how the people who answer the phone behave. None of them identify themselves by name. They are very inappropriate especially speaking about your concerns regarding your child. I was not taken seriously. It took two weeks, multiple phone calls, emails, portal messages to finally get to speak to the manger. She of course apologized but also use the excuse of being short staffed. Then they should not be caring for kids. This company gaslights and hides behind a smoke screen of bs. They do not care about anything except making money off of you and your suffering. It is a disgrace to medicine.

Dr. Bergersen is wonderful! I've been a patient for 6 years. Dr. Bergerson is very knowledgeable…read moreand communicates with impeccable ease. I am SO grateful for his kind and gentle demeanor. He has helped me tremendously. Dr. B is highly motivated and committed to his patients. Simply...the BEST! The entire team is fantastic. Dr. Lisa B, has always answered any concerns or questions promptly. Five Stars!

Dr. Thor Bergersen is a life saver! I have extreme adhd as well as being an ultra-rapid CYP2D6…read moremetabolizer. This means my body metabolizes my adhd meds at least twice as fast as normal metabolizers requiring me to need higher than FDA recommended doses. Most doctors in psychiatry do not understand this and would not give me my therapuetic dose, despite evidence from genetic testing. Dr. Thor does understand this and prescribes adequate doses for me. He is very responsive with requests and the office is very adhd friendly with me being able to schedule appts online and request refills online. The phone is never answered but after your first appt you are given a different phone number that goes directly to Dr. Thor. He is a god-send and I would be devastated if he were to ever go out of business. DO NOT TRUST the 1 star reviews.

My therapist was nice but their admins and billing team have communication issues. They asked me to…read morepay $30 or otherwise they would cancel my appointment. No bill, no breakdown, nothing on paper. I called gave them my card, the guy is like oh I'll give this info to billing and I asked that they email the receipt for the $30 to my email on file. Guess what they did? They charged my card for $40, not $30, did not send me a receipt and now I got an email saying that my appointment has been cancelled.

The office experience was excellent they actually answer their phones rather than talking to an AI…read moreattendant. They ran my insurance for me and told me exactly what the costs would be. Testing was professional and timely with a very comprehensive report and feedback. I would highly recommend this group that has a number of excellent neuropsychologists and professional staff.

I recently visited Mariana for a Reiki session. I have to admit it was my first time with Reiki,…read morebut I've always heard things about it, so I thought I would give it a try. Mariana has a great set-up, she works out of her home, parking is easy and she has a side entrance for her practice so it feels professional and comfortable. For me, the Reiki was very relaxing. I happened to be getting over the flu, so had been experiencing sleepless nights from coughing. I was concerned that as soon as I lay down, I would start coughing, but somehow Mariana's Reiki managed to calm my system down. The energy from her hands did manage to let my body relax, which it hadn't in the past few days due to the flu. I did feel better when I got up to leave! Mariana had some feedback on the energy she was feeling in different areas of my body, and followed up on it with an email explaining the different chakras (energy centers of the body). If you are thinking of giving Reiki a try, I would highly recommend Mariana, she is warm and welcoming and her Reiki gave me a boost when I was dragging!

From the owner: I am a Licensed Independent Clinical Social worker with a Masters Degree in Social Work from Boston…read moreUniversity School of Social Work. I enjoy connecting with families while respectful and honored that they allow me into their lives and homes so that we can work together to address the concerns at hand. Solutions can be found in dialogue, play, resource materials and hands on activities.

David is a thoughtful, caring therapist. He knows how to help you work on yourself and feel like…read moreyou've accomplished something, even if it's a small win. I've always felt our time together is time well spent. Meeting via video has been a lifesaver for me. I highly recommend David!

From the owner: My name is David Poles and I am the owner of Newton Counseling Center. I offer both individual and…read morecouples counseling, teaching my clients how to be more relational. I am a Licensed Mental Health Counselor since 2004, Certified Rehabilitation Counselor since 2003 and a Licensed Alcohol and Drug Counselor in Massachusetts since 2008. The following is the current scope of my services: Individual psychotherapy for both adolescents and adult males Family meetings, providing psycho-education regarding codependency, enabling and having healthy boundaries with loved ones with addictions Couples counseling