I wish I could give a half star, but unfortunately wasn't possible. Let me first start with the appointment making process. Not convenient at all. You call and leave a message and wait a day or two for a return call. Once you are able to connect with them you are asked a series of questions and "matched" with a therapist. You then wait for the therapist to call you and make an actual appointment.
A quick note about my therapist. She called my home to make the third appointment. She asked for me, but would not give her name, where she was calling from, or the reason she was calling me. My girlfriend badgered her and she finally said where she was calling from. Weird! Considering you are asked on paper if it's ok to call the number you provided. My girlfriend had also met her during one of my appointments. Rocket science apparently!
I was very excited to find an office close to home and that accepted my insurance. I had read a lot about biofeedback and was looking forward to getting the therapy. I went in to meet with my therapist. She informed me that our first visit would be a getting to know me session and I wouldn't receive biofeedback until our next meeting. A bit of a bummer as I had been so anxious to try this amazing treatment I had read so much about. The following week went in for session two, and the same thing, no biofeedback treatment. The therapist felt she needed more info about me before we started treatment. Week three the same thing, no biofeedback. I was quite annoyed and the therapist promised next week we would begin the biofeedback. Week four, no surprise, no biofeedback.
I quit going. It was a waste of time and my insurance benefits. My therapist was COMPLETELY incompetent. I truly believe she was not giving me the treatment because she was not comfortable performing the therapy.
I made an appointment with a really great office in the Commons area. They are fantastic. I received biofeedback on my first visit! Just as I should have from Boston Behavioral Medicine. Don't waste your time at BBM. They are a sorry excuse for a Biofeedback treatment center.
By the way, the treatment is great. I'm happy I was persistent and received biofeedback. It really is helpful, if you actually receive it! read more