As a previous costumer of this company, I'm shocked at how bad their Customer Service has become…read more Before, they were prompt, friendly and gave a better price than quoted. Now, they have ghosted me. If they're still in business, they won't be for long, if they keep up current practices of not responding to customer texts and Email. After sending 2 texts to Felipe, and 1 Email to "Support@", after 3.5 business days, I have yet to get a response.

It would be cool if good reviews stayed up on Yelp and were not taken down. This company has been…read moregreat and I recommend them highly to anyone looking for business solutions. Also, well worth the money to have them come to the office to install everything for you!

I dropped my work laptop to do a restart due to the previous employee logged into it…read more It was last minute and He had me done in an hour. He really saved me there so I can continue to be productive. Definitely recommend Js is my new place for any repairs.

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!

All I have to say is WOW! And THANK YOU to Paul. I am a remote worker here in the mountains of…read moreSautee. One of the things always in the back of a remote workers mind is "what if my computer goes down and remote IT can't fix it...". Well look no further. I was about to make a TERRIBLE mistake and have to take two days of PTO by taking my laptop into Cleveland to "IT Computer and Phone Repair" as they could not get to my computer until the next day. Something didn't sit right with me with their reviews as well. They seemed to be done by the owner, and the only honest ones were not good. I decided to do one more quick search on Yelp and that's when I found Paul. While I was on the phone explaining the issue, he asked me to text him my name and address; which at first I found odd, until he told me he was on the way to my house right then to get me back up and running! That's right, within one hour of calling Paul he showed up at my door with his tools to get my computer all tuned up and working again. He also knows his stuff too; this is clearly his career as I bounced a few questions off of him that he was able to explain with such depth and aptitude that it was clear to me he has passion and knowledge for tech - skills one does not simply just get by watching YouTube videos. The professionalism Paul exuded made me feel comfortable with him immediately in my home. He was able to diagnose the issue and fix it within 30 minutes, not days like the other guys. On top of that, he went ahead and cleaned up my laptop for me as I process a lot of data; and he did it all for an amazing value. In fact, I was in shock with how affordable Paul was, especially considering he drove to me the day of. Now, my computer is running better than ever, I didn't have to miss work and take PTO, and I didn't make the mistake of being honeypotted into a shop that would have had my computer for days. Paul, if you read this, again, thank you so much. I was freaking out and panicking as this is my livelihood and income source, and the thought of having to reschedule clients and miss work before Memorial Day weekend had me in a tailspin. Again because of you I'm back at work the same day I had my computer issue. To anyone reading this - this is your guy. Don't go anywhere else, you won't need to as Paul comes to you. Words cannot genuinely express the professionalism, speed, affordability, and knowledge that Paul brings. This is his career, and it shows. Thank you again, and Cheers Paul!

I was in a really tight spot as I am a remote worker. Unfortunately, my computer completely crashed…read morein the middle of the day during work. I called around to some local shops and all of them required me to drop my computer off and they wouldn't be able to get to it until the next day. And today's day and age that is just unacceptable especially when it cost us paid time off. I discovered Paul based on his glowing reviews, and boy are those reviews accurate. I called Paul, and he immediately asked me where I was located and was to my home in the hour. Within 30 minutes he had diagnosed my issue and even took the time to sit me down and explain the issue, and how he fixed it. This is clearly an individual who cares about his profession. Not only was Paul a consummate professional, but he was timely, kind, And beyond affordable for what is basically on demand IT service to your house up in the north Georgia mountains. You just can't beat that level and quality of service. Thank you so much, Paul; any issues moving forward you are our guy! Look no further if you're reading this!

Justin Gadlage the owner has been great to work with on my various desktop problems in every respe…read morect. He helped me extensively on some complex problems related to Win 11, setting up a refurbished pc i bought which had some technical issues and a host of other important problems which came up. He was always very prompt, thorough and personable , and was not overly technical in explaining what we needed to do and why. His fees for what he did were very fair in every case. ! I wouldnt use anyone else for any computer problems i have and i have been fixing my own pc problems without help for 25 years so i dont call a PC technician unless i am really desperate!

When I dropped off our old Lenovo laptop with Justin I figured it was a lost cause. We couldn't…read moreeven get any sound to play, had glitches out the ying, yang basically couldn't even play solitaire on it. Justin had it for one day and was able to get the sound back on, and fixed a few glitches. After confirming with me, we ended up wiping the hard drive and came up with a plan that honestly I couldn't believe the was so affordable! He purchased some software that he quoted me, but in the end I didn't need - so the cost was even less. Oh and I had it back in 5 days, probably would have been sooner, but life got in the way (on my part). I was so pleased we gave him a small tip and will definitely be referring him to everyone I know for computer repairs in the future!! Thanks again Justin

We worked with Justin, and he was great. They know what they are doing but never make you feel…read morestupid.

Tiffany was absolutely wonderful to work with and solved all my computer issues. Highly recommend!read more

I love my new computer...this guy came out to my home and setup my new computer real fast and very…read moreprofessional...everyone needs to call him...you definitely wont go wrong...he's awesome

From the owner: I aim to offer the best customer experience at affordable prices. I am an Information Technology…read moresupport specialist with a Master in Information Technology, Bachelor in Management Information Systems, Associate in Computer Electronic Engineering and Computer Networking, A+ Certification, and Dell Certified Systems Specialist. I have over 20 years experience in the IT field.

Professional staff, clear information, very good service. I…read more100% recommend Metro Computer for advice on laptop issues, and quick service.

I went to Metro Computer to revive an older MacBook Pro. Customer Service was great and the repairs…read morewere completed in one day. The repair price was reasonable. The store is located in the back of The Peach shopping center and is a little tricky to find. With that said, I highly recommend!