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    Endeavor Health Immediate Care - Mount Prospect on Rand Road

    2.5 (34 reviews)
    Open 8:00 am - 7:30 pm
    Updated 1 month ago

    Endeavor Health Immediate Care - Mount Prospect on Rand Road Photos

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    3 years ago

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    1 year ago

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    7 years ago

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    4 years ago

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    9 years ago

    It is great that there is a lab at this location and many diagnostic tests can be done here instead of at the hospital.

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    Brian A.

    Thanks Selma for the comments. Take care.

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    6 years ago

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    7 years ago

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    8 years ago

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    5 years ago

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    9 years ago

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    Brian A.

    Thank you for the review, Jessica. Take care!

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    8 years ago

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    6 years ago

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    7 years ago

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    7 years ago

    HORRIBLE service. They treat people like they're doing them a favor.

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    8 years ago

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    10 years ago

    I have going to my Dr. Michelle Seo for 10 years and she is truly one of the best doctors I know. I would highly recommend coming to her

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    Brian A.

    Kristine, thank you for your kind comments. Take care.

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    7 years ago

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    9 years ago

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    Brian A.

    Thanks G. S. for the comments. Take care.

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    10 years ago

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    10 years ago

    Horrible experience. No discharge paper work and I had to have the procedure redone somewhere else.

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    Ask the Community - Endeavor Health Immediate Care - Mount Prospect on Rand Road

    Review Highlights - Endeavor Health Immediate Care - Mount Prospect on Rand Road

    This past holiday weekend I went to NCH Immediate Care at Mount Prospect with a broken foot.

    Mentioned in 2 reviews

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    MinuteClinic at CVS

    3.3(3 reviews)
    5.4 mi

    At 7:30 a.m. on a Thursday morning, feeling miserable from a probable flu bug and hoping to get a…read moretest to confirm a diagnosis, I began the online process for making an appointment with the Minute Clinic on Plum Grove in Rolling Meadows, choosing a 9:30 a.m. appointment that same day. I answered the required questions about symptoms, personal details, consents and insurance. I got to the point at which the system told me I was 60% done with the scheduling process. The only remaining step was the pre-appointment check-in. This feature, however, showed a lock icon and said it would be available at 9:15, 15 minutes before my appointment. I received two texts after this reminding me to do the pre-check-in, but there was no way to complete it. After a half hour I got another text saying that my appointment had been cancelled because I had not done the pre-check in. When I attempted to start again, I was told the next available appointment was not until 11:50 a.m. Went through all the steps again with the same result--got to 60% complete and was told I needed to do the pre-check in, but the feature was locked--" Will be available at 11:35." Received text telling me appointment had been cancelled. Note on the website said Walk-Ins Welcome: Current wait time 1 hour 50 minutes. Went into the store to try to talk to a human being. While waiting, thought I'd try to make an appointment at their customer kiosk (or see whether one of those I'd already made had magically registered in their system. The kiosk was offline. Waited 20 minutes, during which time I attempted to make another appointment on my phone. Told next available appointment was at 2:50 p.m.--mind you, only an hour and a half had elapsed since I started attempting to make the first appointment. Healthcare provider on duty came out and I attempted to explain what had been happening. She turned the kiosk on and gave an explanation that some appointments had been cancelled that morning, so the system was thrown off--well, yeah?! There were only two people in the waiting room and two names on the screen shown as waiting or being seen. Healthcare worker said she couldn't tell me how long I'd have to wait as a walk-in, as she was the only one there--could be several hours...or was possible I wouldn't be seen at all. Student intern walked through steps to try to schedule an appointment--next available 6:50 p.m. "Would you like that one?" she asked--at which point I gave up and went home to bed. What a mess and what an insane runaround to put people through who are already physically miserable. CVS Minute Clinic needs to do some serious work on their system. I'm sure the healthcare workers are fully capable...IF you're able to get in to see them. Good luck with that.

    The nurse who took care of me was professional and right on with her diagnosis and my script was…read moreready before I even left CVS. The minute clinic is awesome!

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    Advocate Clinic At Walgreens - Check in area

    Advocate Clinic At Walgreens

    5.0(1 review)
    6.3 mi

    Astoundingly efficient office…read more The office is easy to locate and very clean. Some of the outside office waiting area furniture is a bit aged but still serviceable, I'd probably say they'll replace or refurbish the furniture in a year or so. The clinic rooms are extremely clean and very well maintained. The clinic rooms put the waiting area to shame. Intake nurses are polite and conversational. They're willing to take time to collect and explore medical history. The APN (care provider) is very efficient in their provision of care. They do not argue with a persons needs. They go above and beyond to make sure that the patient is the driving force in the room and the provider a validating and prescribing agent. Instead of the provider talking down to patients with chronic conditions the provider lets patients decide their care needs and aids the navigation. It's truly a collaborative care environment unlike some offices I've been in where providers are controlling and have the final say in everything. This is a prime go to clinic for most minor needs. That said it might not be a fit for more major needs. There's the large Des Plaines care center for more extensive needs such as the need for an on-site blood laboratory and point of care blood testing. For your basic sinus infections and pneumonias etc this office will do the job efficiently and quickly. For more involved rare organisms, you might want to consider the larger urgent care / outpatient center. Choose carefully based on the severity of your condition. Also, don't bother with instant quick care video visits. They'll just waste your time and have you go to urgent care. This clinic has been a go to for my healthcare for years and will remain that way.

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    Physicians Immediate Care

    Physicians Immediate Care

    1.9(28 reviews)
    5.2 mi
    Walk-ins welcome
    Certified professionals

    Excellent service - 1st time visit with elder parent. Very attentive and helpful. Thorough exam…read morewith needed lab. Recd follow-up call following day w/results and inquiry. I am very happy with the performance and attention we received. Will definitely go back if needed.

    I would give 0 stars if I could. My family and I have been coming here as needed for quite a few…read moreyears, but today will be our last visit. I scheduled a sports physical for my son with a 2:10 PM appointment. By 2:50 PM, we were still waiting. I overheard the front desk tell another patient that they were running late and it would be a two-hour wait. Thinking I must have misunderstood, I went up to confirm. I was told that they "shouldn't really be called appointments" because they take walk-ins ahead of scheduled times and that delays can't be controlled since it's an urgent care. Why are you taking walk-ins ahead of scheduled "appointments"??? If that's the case, then why offer appointments at all? I left work early and took my son out of school to make this appointment--time that cost our family money and took away from his academics. To then be told we will be waiting another two hours at least is beyond frustrating. Now we're scrambling to find another option for his physical on short notice. They even suggested coming back at 8:00 PM, but wouldn't guarantee we would face the same two-hour wait again. When I asked why the delay wasn't communicated ahead of time by calling ahead of our scheduled time, I was told "they don't do that." When I asked why this wasn't shared with me at check-in, I didn't receive an answer, I was told 'it's urgent care'. When I requested a refund for the $60 sports physical, I was handed a folded piece of paper that turned out to be a receipt--not a refund. I had to go back in and ask again. They then voided the payment and provided updated documentation, but at this point I have little confidence it was handled properly and will be monitoring my account. The lack of communication, accountability, and respect for patients' time was extremely frustrating. Unfortunately, I ignored previous reviews because we had decent experiences in the past--but I won't make that mistake again. I hope you don't either!

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    Endeavor Health Northwest Community Hospital

    Endeavor Health Northwest Community Hospital

    2.6(294 reviews)
    2.9 mi

    Since Endeavor bought Northwest Community Hospital some things have changed. Since the purchase,…read moreI've used their lab and their emergency room. There have really been no changes to their lab. You can walk in with lab orders and they will take you in the order of check-in time. Their phlebotomists are good, and results come in quickly. As for the ER, they seem to have a lower staffing level. I think part of this is I heard they are no longer a trauma center. If that is the case, I understand their reduction in staff. As with most ERs, wait times can be outrageous. I brought someone in who was in terrible pain - 10 out of 10 on their scale. How much pain you are in doesn't seem to matter in their triage. We waited a very long time before we were finally taken back. Once in an ER room, the service was outstanding. The quality of the nurses and the ER doctor were top notch. When we left, the medical issue was resolved, and although it is cliche, we had service with a smile. Aside from the wait time in the ER, Endeavor seems to have kept the quality of care up to par.

    Had a preventative colonoscopy. From begin to end of the…read moreprocedure everyone was perfect. Saw me within minutes of getting there, explained exactly what was going to happen, and were professional and courteous. Contacted me ride when it was done. I was in and out in two hours. No problems at all. Staff was great

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    Endeavor Health Northwest Community Hospital - I didnt want to show my poor mama all banged up, but i was taking some photos of the clock with great annoyance and disbelief,

    I didnt want to show my poor mama all banged up, but i was taking some photos of the clock with great annoyance and disbelief,

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    Endeavor Health Immediate Care - Mount Prospect on Rand Road - urgent_care - Updated May 2026

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