I took my husband to Immediate Care in Mount Prospect today. It was busy, but the staff was…read moreefficient and professional. Dr. Gandhi was incredibly helpful--she diagnosed a kidney stone, ordered a CT scan, and we were in and out in about an hour. She explained the next steps clearly and helped my husband feel calmer. Thank you so much to the NCH team!

I Came for a pre employment screening I was told it would…read moretake a hour from start to finish this is not urgent care at the other care placthey have wait times on the monitors and actually work quickly it's been one hour I've been checked in Plus I was told i needed an appointment it looks like they take walk ins I hate waiting for long period of time I had planned my day to be here for a hour my mistake This place isn't like the other urgent care places they aren't organized seems like I've been waiting longer than the time

To start I scheduled an appt online for 10AM, I receive a text asking if I can reschedule to Noon,…read moreI said yes. I get there at 11:53AM, door is locked and lights are off. 12:00 passes. I text the number back at 12:04 asking if anyone is going to be here for my 12:00 appt. The person texts back saying "she will be there in 3 minutes. We open at 12 today". Well clearly you didn't open at 12 if your person doesn't arrive until 12:07. Just a really bad start. After leaving my visit today I felt like I needed to schedule another urgent care appointment somewhere else. I didn't get an answer as to why I was sick. I've been very sick for a few days now and already knew I didn't have COVID bc I took an at home test. I got a strep test taken here, came back negative. I figured I would receive a steroid shot or a B-12 shot or something like that, they said they don't give shots. I was basically given a few prescriptions, and was on my way (after being there for an hour and I was the only person). I would give this place 1 start but the nurse was very kind. Kindness gets this place 2 stars. Won't go back

find any other immediate care, this place scams you with a $100 copay despite if your insurance…read morecovers and/or is in network. they also don't submit accurate claims to insurance. BEWARE!!!

I have been to this Endeavor location several times over the past two years and have only had…read morepositive experiences. The front desk staff were friendly and helpful with my questions and concerns. The medical assistants, nurses, PA, and doctors were all attentive and caring. I always received prompt responses and efficient service. I've been here for both illness and lab work, and every time has been a pleasant experience. I will continue booking my immediate care and lab appointments here.

Dr Mann's team get high marks…read more What is a huge disappointment in the new procedures for lab work. Patients who come in for check ups no longer get priority for blood work. You have to make an appointment for that and a lot of people don't know this. With that being said I had to come Back on another day which was extremely inconvenient and when staff at the front desk were asked about the new procedures they couldn't have been more ignorant and less helpful Fix your lab procedures and put the patient first because right now the procedure is terrible !

The staff here was very accommodating and friendly. The seating area is divided in half, with the…read morenorth-end side seating area having a TV to entertain yourselves while waiting for the doctor. The medical staff was friendly and detail-oriented. What else can I say about a clinic? BATHROOM REVIEW: located in the south end of the waiting area, the waiting room bathroom was super roomy and clean. It is a single room coed bathroom for all your peeing needs. Sit or squat? Sit!

Not a big fan of clinics but I needed to swing out here for a work physical…read more The location is in a strip mall tucked away next to a Dominick's and behind a LaSalle bank. The parking lot has random light fixtures sticking outta spots and in the middle of lanes. The staff are nice and accommodating. The nurses are friendly and thoughful. The doctor was very nice, asked a lot of questions as well as answered. -1 star for the congregation of dust bunnies in my 'sterile' room that didn't have the white safety tissue paper

had a great experience here!…read more they are part of the solv health app so it was super easy to schedule an appointment. i scheduled one about and hour before walking in! dr. christine(?) was so friendly and super great with my kid. she was receptive and followed every single one of his directions which she usually runs away from. the hours are from 12p-12a which could be convenient and not convenient times depending on how you look at it. it was great going in after work but when i had to ask a question i had to wait til noon to call the next day which kind of sucked. overall, very kid friendly place with lots of pictures to distract the kids and the staff was wonderful! highly recommended

Drs, nurses staff are great. Compassionate. Patient. Front desk staff needs some retraining. We…read morebrace ourselves, each time, wondering what we are walking into. Today, it was, "walk in or appointment?" Gruff voice. Some huffing. Excuse me? Pretty sure we start with a hello. I'm sure the job isn't easy, but I'd rather not be here either. I'm not allowed to act that way. Someone from the back walked to the front and greeted us. Thank you. Another appt my adult daughter took my 17 year old and explained I /mom was 2 minutes behind due to traffic. I could be phoned. Front office Staff was not kind to them. . Changed tune when I walked in. Plenty of nice people out there who can be hired . Not sure why this staff gets away with it.

I really don't understand a lot of the negative reviews this location receives…read more I typically come here for an annual x-ray to monitor my kidney stones; as well as, blood work for my annual physical and urology appointments. I usually have no trouble getting same day service with the results being provided in a timely manner. The staff seems to be reasonably efficient and the actual service providers (i.e. phlebotomist & x-ray technician) are very competent and professional. I have no problems with this location at all.

endocrinology department specialty care medical assistants are rude and unprofessional. I had to…read morereschedule an appointment and received 3 different call backs with asking why I called them about medication. I informed them it was all taken care of. Dr. Ryvkin assistants Alana and Tatiana are unorganized, looking at the wrong chart, defiant and argumentative with patients over the phone. I have never been treated so poorly and unprofessional by a Physician office staff members. They brought on extreme stress for me after just having surgery. I will never go back there again. this has happened a few times too many and they should not be caring for patients in the medical field.

I've taken my elderly mother here 3 times and have always had great service and no waiting. I'm…read moresorry to hear others haven't experienced such service.

I absolutely LOVE this place. Everyone, nurses staff and doctors are so kind! I must say Dr Lisa is…read moremy favorite. She is as sweet and kind as she is gorgeous! She listens and takes her time with us. Thank GOD for this place and the people who work there. I LOVE you Dr Lisa more!

Check-in was safe, easy and efficient. People (patients) wore their masks but not properly over…read moretheir noses. We came 15-minutes early as recommended and was seen on time. Dr. Chmiel is super friendly, outgoing and truly responsive. The medical staff is also extremely nice and thoughtful.

I recently came in during my last visit to see someone, anyone, who could give me a prescription…read morecough medicine. I had previously visited this nice, new, clean, and spacious facility for Covid and flu shots and the like. Anyway, I was dying from days and days of useless OTC cough medicine. It was about 5 pm on a Wednesday and fortunately they close at 8pm. Unfortunately they are also known to easily book up to capacity with walk-ins. I called first to check if they still had walk-in availability, and as there "were no system notifications", the implied answer was yes. In the 10 minutes it took me to drive there, the last walk-in spot for the day was just taken, ugh, but fortunately, and news to me, they now have video visits available for simple cases like mine. The receptionist asked if I would like to try a video visit, and I more or less said hell yeah! After maybe a 10 minute wait, I was interviewed by a nurse practitioner located in WI and she was helped by a medical assistant at my side to do breathing tests, ear health checks, etc. After the examination and questions, the NP prescribed a stronger cough med, and things have improved since. This was a great and effective visit, good use of resources, and just what I needed at the time. Thank you!

A long time patient of Dr Mann. He is the kindest most patient doctor I've ever dealt with. His…read morestaff are fantastic as well. You never feel rushed and always feel like you're the most important person in the office. And a special shout out to the receptionist Jackie. What a kind young lady. Good luck with your nursing future. You have a great attitude. Great to meet you Be Well All Bob C Chicago

I come here regularly since this is where my doctor is located. Dr.Szabo is my doctor. I've seen…read moreher for years. I really like her manner when I'm there for check-ups and it helps that she also has a good personality which puts me at ease. FYI, I'm a coward with doctors and dentists so when I find a good one I stick with them. Dr.Szabo is the best and I'm happy that I connected with her.

Arrived about 8:45 am, no one else here. Polite receptionist checked me in then had me register via…read morephone, which I personally do not like. After completing it at 8:52 am, I saw my spot in line: #5, estimated visit time 10:06 am. One hour, fourteen minutes of waiting in an empty waiting room. They do have a screen showing your place in line and the online app gives you this, too. Receptionist was excellent. Nurse was good except she did some tests that seemed completely unrelated to Dr Rod had excellent interpersonal skills/bedside manner. I actually got seen 22 minutes earlier than the original projection. I drove a mile past NCH immediate care to get here because of its bad reviews and I am so glad I drove the extra mile! Exam rooms are very clean, look new too. Plenty of space and extra seats for parents that bring kids.

Staff was very nice and professional. I had the pleasure of meeting with Gabby, who made me feel at…read moreease, and was very easy to talk to. I appreciated the great service and level of comfort I felt. Would definitely come back if I need additional services.