We needed to replace the 25-year-old heater for our in-ground hot tub/ spa. Shaun took this…read morerequest seriously and explored several options to help us find the right fit. He was at all times prompt, responsive, attentive to detail, thorough in answering our questions, interested, and professional. We're really glad Shaun helped us get the job done right and look forward now to enjoying it!

I would not recommend this pool service. The owner is disrespectful to disabled persons, he is a…read morenarcissist that complains about not making enough money despite charging for everything. . His service is mediocre at best, and he only finished things half way. He caused significant problems to my pumps when he shit them off to do a leak test, and every time he has touched the controls, he has never reset them properly. I thought they would be a great service to switch to, but I was terribly mistaken.

Kevin came out and saved the day. We were having a family party next day and needed some help with…read moreour poop chemistry. Amazing company and experts in their services. We now signed up for his weekly pool service and look forward to his help as the future progresses. Thank you so much for saving the day!

KP Pools gets my highest recommendation! I've been with them over a year. Service excellent. My…read morepool has never been cleaner and I don't worry about a thing. Great communication! I have tried others- noone else compares. So thankful for KP Pools service. My pool is swim ready all year.

Dan came out to our home to diagnose a leak in our spa and the diagnostic call out was $150. Spa…read morewas full in order to identify the leak. He said we needed a new heater so that was ordered. But he would need to come back out and install and fix once the spa was empty. We emptied spa and then He then came back out and charged another $150 his hourly rate (which he will charge even for 20 minute visit) but realized that he had misdiagnosed the problem as there was nothing wrong with our heater and even though spa was empty he decided to just change out one plastic gasket which he assumed was now the culprit for the leak. So at this point we have spent $300 in his time and $6 in parts. I asked if he would honor his work and make sure that the leak was fixed and he said that the problem should be fixed. But when we filled up the spa the leak was still there. I requested that he come back out and please fix the leak but he said he would need another $150 to come out and diagnose it again. I said that was not fair as we had already paid for his time and expertise and diagnosis (a total of $306) but our hot tub was still leaking. He then said we were "lucky"that he didn't charge us for and install the heater ( the one he ordered when he misdiagnosed the leak) which would have been another $285. That's not lucky that is common decency. If you need your spa fixed by an honest and integral person unfortunately Dan Spa and Repair is NOT the person for you. He will not honor his word or his work. He will take your money and misdiagnose and potentially charge you for parts you don't need.

Hired Dan after another tech couldn't find the spa issue nor could an electrician. He figured it…read moreout within the first 5 minutes and stayed around to make sure the spa continued to work and wouldn't trip. He knows is stuff! Was super helpful, nice, and experienced. Would highly recommend!

After having our new pool for a while we wanted to be able to do more things from our phones,…read moreespecially control the temperature and heating. Glen came out and showed us Poolside Tech which I guess is a newer automation system. This thing is seriously amazing!! I can tell it what temperature I want the pool and it tells me how long its going to take to heat AND about how much I'm going to spend in gas. I had no idea something like this even existed lol. There are a bunch of other things you can control from your phone too and Glen helped us set everything up and showed us how to use it. Very happy we added this. Makes having the pool so much easier especially with kids and knowing ahead of time when to start heating it. Thank you team!

I can't say enough great things about Cherry Pool Service! Glen and his team did an absolutely…read moreamazing job upgrading my entire pool system. They installed a new saltwater pool system, a new pool heater, a variable-speed pool pump, and completely upgraded all of my pool and spa equipment. Everything was done professionally, on time, and with incredible attention to detail. One of my favorite upgrades is the automation system. I can control my pool and spa temperature right from my phone, which is incredibly convenient. Glen also helped install additional outdoor power outlets and connected my landscape lighting so I can control it from my phone or put everything on an automatic timer. It's made a huge difference in both convenience and the overall enjoyment of our backyard. If you're looking for a company to build a pool, remodel an existing one, or upgrade your equipment, look no further than Cherry Pool Service. Glen and his team are knowledgeable, honest, and take pride in their work. I highly recommend them--you won't be disappointed!

We were looking for someone to pay more attention to our pool than our previous company. We…read morerecently had a leak and our pool constantly had algae even though we were paying a pool tech come by once a week. I found Chris through Yelp and thankfully now our pool is sparkling (no more algae!) and I know it is getting the care it needs. He does the service himself and clearly communicates any potential issues. This helps to cut out the pool tech middle man which is exactly what we were looking for. He immediately made some improvements to our system so that it runs more efficiently. I was curious about getting a pool cover or a gate and Chris went through his experience and the potential options with me. He is very knowledgeable and we really appreciate his service and attention to detail. Also my dogs love him! Thanks Chris!

Chris has been servicing our pool for the past year, and we couldn't be happier with his work…read morequality and responsiveness to our questions and concerns. We moved to our current home two years ago and are new to pool ownership. As our pool equipment continues to age, Chris has been helpful to diagnose and repair various issues that have come up. From our experience, Chris has a strong and honest work ethic that's not easy to find.

There is great communication, their personal are friendly, and they are great with our 2 dogs. The…read moredogs swim in the pool so keeping it clean is a challenge and they do a great maintaining the pool and making sure our equipment is running well.

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

Was really good at the beginning and super responsive and very knowledgeable. After I trusted him,…read morestarted giving him cash for work and now after I sent him around 400$ to fix something, he absolutely ghosted me. Tried contacting him for a month and said he would come and promised me certain days he would show up and never showed up. Now he's ghosting me after endless contacts just asking for my money back.

I do not recommend paying anything in advance to Mike Schafer. Unfortunately, we paid half ($1250)…read morein advance for a new part to be installed on our pool and he never did the job. Just kept making excuse after excuse. We ended up having to pay someone else to do the repair.

We had our pool re-plastered (regular plaster, not Pebble Tec), Kevin was the designated service…read moreperson going forward and responsible for the pool startup (under our contractor). On day one he dumped about twice as much salt into the newly plastered pool as would have been needed given its size, along with the conditioner. This is 4 weeks too early according to the recommended procedure! The new plaster was beyond repair in no time. The salt chlorination cell failed as the salt level was way beyond its operational threshold. In the following days he did not show much urgency to bring down the elevated salt level, he even left the pool controls in service mode once, and another time had a valve switched manually causing the spa to get pumped dry the next morning. The pool had to be re-plastered again. Kevin did not accept responsibility for ~ $11.000 damage he caused, and walked away.

My family moved into a fixer-upper in July of '18. We had a pool inspection done and a lot of…read moreissues were found. As you can imagine, buying any new home can be stressful and expensive. There are always a lot of surprises. We had a few pool contractors come out to bid on the work we needed. Kevin was referred to us by Leslie's. We were lucky to find him. We needed a new filter. Kevin found a lightly used one and installed it for a fraction of the cost that others had estimated. He also gave us a reasonable quote for monthly maintenance. Since we've hired him our pool has gone from murky, green and gross to sparkling clear. I can't wait for the warmer weather so we can start using it again. He and Nariel do an excellent job. They're friendly, consistent and reliable, but most of all, affordable. It doesn't get much better. Even the ducks love it. lol