They asks you to pay your potential out-of-pocket costs upfront, before seeing the doctor. Then if…read moreit turned out that you overpaid, good luck getting your money back.

Saff is so completely rude and purposely does not answer calls. Just to then return them and be so…read morenasty on the phone and refused to let me speak to ANYONE but her. This office will be closed soon I am sure unless they do something about the staff.

Front desk has no proper phone etiquette, once they pick up the phone and answer they respond with…read moreyes can I help you? As if it's a bother for them, even in person the front desk is bad. The nurse or medical assistant that first came into the room I had asked her questions and instead of telling me she may not have the answer or to ask the Dr she ignores me but proceeds to ask questions for things she needs to fill out. When I leave a message for the Dr to contact me they don't listen to what I say and put what they want. Then when days go by and I ask why the Dr hasn't called me the front desk tells me well he's busy. The doctor is too busy to contact his patient ? Overall the Dr I met was great but after noticing these things is making me feel like this place may not be it.

Dr. Modi was engaging , precise, knowledgeable explaining in layman terms with empathy. I recommend!read more

Dr. Viksjo is very patient & answers all my questions. Never rushes me…read more Also a very pleasant office staff. I highly recommend this practice & Dr. Viksjo.

Front office personnel very efficient and personable. Dr Matthew was excellent. He discussed…read moreresults of exams and explained everything. He is very easy to speak with and takes time to discuss all relevant issues. He makes us very comfortable. A true professional.

This place is amazing. They're always friendly. They're always polite. The receptionist has been…read morethere for a very long time and if she retires in five or six years, I would like to apply for her job. Remember me, Kim Woods Hillside, New Jersey thank you so very much ladies and gentlemen, you're the best.

Excellent facility, clean, staff is competent, helpful & caring. From entering to leaving was…read moreunder 2 hours. Everything from the paperwork, the care before, the procedure & the aftercare flowed smoothly and on schedule. This was my 2nd time there (previously in 2015), again for a Colonoscopy done by Dr. Sachan Pavan. My husband had Colonoscopies done there in 2014 & 2019 and was equally pleased with his experience there.

Went there as the driver for my partner's endoscopy. Initially the appointment was at 11am, he got…read morea call about a week before the procedure asking if he could change to noon...then a few days before they called again to switch it to 1030am. We were accommodating to both time changes. Got there 15mins early for the appointment.The door has the name of 3 people which seems weird. Nobody at the front desk and the names of the doctor's diplomas on the wall didn't match the doctor's name in the paperwork. Double weird. When we got there, 2 other people were ahead of us. The one woman said her appointment was at 9:30am - she didn't go in until 11am. No one was manning the front desk and there were no updates as to why it was an hour and a half past the appointment time and still NOTHING. Eventually a woman came by at 11:45am and doled out paperwork to the three people waiting (all of whom's procedure times were past due). Finally at noon we gave up and had to leave, since we both took half days off from work and at that rate by the time the procedure was over we probably wouldn't be out of there til 1:30pm. Seems like they deliberately overbook - maybe hoping to get people to cancel and pay them $75? Very unprofessional and honestly put a horrible taste in partner's mouth for their skills to do the procedure also.

the doctor was great but when comes to staff forget it ATTITUDE ALERT... very rude and no patienceread more

I can't say enough good things about this GI practice. From the moment I walked in, the office…read morestaff was welcoming, professional, and incredibly organized, which immediately put me at ease. Scheduling was smooth, the wait time was minimal, and everyone I interacted with was kind and attentive. The doctor herself is exceptional -- knowledgeable, patient, and truly invested in her patients' well-being. She took the time to listen carefully, explained everything clearly, and never made me feel rushed or dismissed. I recently had an ultrasound done at the office, and the entire process was handled efficiently and professionally, with clear communication throughout. I'm also being treated here for reflux and ongoing stomach issues, and I finally feel like I'm in capable hands. It's refreshing to find a physician who combines medical expertise with genuine compassion. If you're looking for a GI doctor who is thorough, caring, and supported by an outstanding staff, I highly recommend this office.

He seems like a caring, compassionate Dr but he has no time management skills. I saw him in Sept…read moreand still have no results, a month later. And his staff is not worth dealing with. Katie is professional, kind and helpful but I found Lucy to be utterly nasty every time I had to deal with her. If his inability to organize his time was not enough to make me go elsewhere, her attitude sealed the deal. Definitely not worth the hassle.

This is one of the worst doctor that i ever been too ever:: and i had been a patient for a long…read moretime there and it so bad in there and his staff is so rude i just never seen anything in my life he is just so money hungry,,his staff gave me a hard time over a bill which i didnt owe when Plumser was in the other room he did;nt even take the time to talk to me about the matter when he knew i was there just a coward,,,,just not a good Doctor and his staff omg rude and like robots please stay away or you will see for yourself ,,i even had my family going there and he did the same to them,,,very unprofessional very sad,,,,,K