The nursing staff and the doctor I saw were lovely and I have no complaints about the care I…read morereceived once I was called in. That said, they have no idea what they are doing when it comes to insurance. The medical staff was the only reason this is a 2 star review instead of a 1 star. I came as a walk in for a COVID test and was told they couldn't see me because I have a PCP listed on my insurance card. I do NOT have an HMO and do not need referrals. The plan doesn't even require that I assign a PCP, I just happened to have done so at enrollment. In fact, my PCP had advised me to go to an urgent care ability instead of going to them for a test. They insisted that I needed to change my PCP to them in order to be seen, even for a test. The rep from my insurance agency had never heard of any of this before and backed up my claim that I can go to any doctor or facility that does any kind of medicine, even general internal medicine, without changing my designated PCP. But I had them remove the designated doctor, anyway, a change that would not be in effect for a month. I went back to the desk with the insurance rep still on the phone. They needed a reference number for the change. That's it. I checked with others I know who work in insurance and all agreed that this is NOT the way PPOs work, there is no reason they should have attempted to deny me care, and that they are just flat out wrong. I was made to jump through completely unnecessary hoops just to get a COVID test. They need to tighten up their game and actually speak to the insurance companies that they work with. Doctor visits are stressful enough without this added ridiculousness.

For insurance reasons, I had to leave my PCP whom I truly loved. Reluctantly, I chose Care Station…read morebecause it was in-network. I understand they are affiliated with RWJBarnabas Health, but in my experience, the quality of care and operational standards are nowhere near what I have come to expect from RWJBarnabas. Someone at the corporate level should seriously look into what is happening at this organization. The wait times are outrageous, and today I was turned away from my appointment because their billing department failed to do their job. My insurance is active, but somewhere along the line an error was made--and instead of resolving it internally, the patient is being punished. I have tolerated what I consider to be a subpar office experience for far too long, and I intend to make my concerns known every step of the way until meaningful improvements are made. The front desk staff are often engaged in loud and inappropriate personal conversations, which is unprofessional and creates an uncomfortable environment for patients. Overall, this has been an awful experience. If I had another choice, I would not select this office or organization.

Dr. May is a fabulous family doctor! Extremely competent, she takes a real interest in the entire…read morefamily! She spends whatever time she needs with you, and never rushes through the visit.

Dr. May is the best doctor I've ever had. When I come in she always acts like I'm her only patient…read moreof the day. She reviews things with me, makes sure I understand her directions, always returns my calls, is not interested in running a bunch of tests all the time. I'm one of those people who probably go in more than most because I'd rather go in without need than refuse to go in and be hurt by it. She's never blown me off or treated me like I was ridiculous to come in for something. I've seen a couple of other doctors in the practice while she's out, and have not cared for them as much as Dr. May. I actually moved twice since I started seeing her and would rather take the time to drive to Summit than find a doctor closer to me.

Someone gave me the number to make an appointment. I did and I have been a dedicated patient ever…read moresince. With the guidance of Dr Scott I lost 53 lbs and am working on losing more. The pleasant atmosphere of the office and the timely matter they see you is also appreciated. If you go here I guarantee you won't be sorry.

First of all I've never seen a doctor who works on a first come first serve basis. This was my…read morefirst experience with the father "Dr Bill" as they called him. I went in because I was coughing and my nose was stuffy, wanted to make sure I didn't have something that needed antibiotics. I go in and one of the first things he asked is when was my last colonoscopy, then when was my last mammogram. He then tells me I have to come back and see his son to have a colonoscopy and writes me script to go across the street to a clinic they work with; I think it's my decision who I see and what procedures are done on my body. Then after telling him I'm hyper sensitive to antihistamines and on medication for cancer treatment, there was a back and forth for about a 1/2 hour where he kept telling me he was prescribing antihistamines for me and I kept telling him no I can't take them. Finally he says he's going to prescribe cough medicine. I go out to the girl at the desk and she says that I owed a $40 copay, I tell her what are you talking about, my insurance doesn't have a copay and I've reached out of pocket max on my insurance, she says there is still a $40 copay for the visit; I repeated I don't have a copay, what the heck are you talking about? She then realized she put the code in wrong. I go to the pharmacy to find out the medicine isn't covered on my insurance and has antihistamines in it! After another 45 minutes at the pharmacy they give me a replacement drug only to read on the paperwork Do Not Operate Machinery or A Car While On; Side Effects Dizziness, Drowsiness, and a Stuffy Nose among 25 other things. I call the office back and was told that they would give me paperwork to take a leave of absence from my job while on the medication, told them no way in hell!

As part of Atlantic Medical Group, with another superb practice at Basking Ridge, New Jersey,…read moreMaplewood Family Medicine offers three excellent, patient and communicative doctors: Dr. Karen Young, Dr. Christina Johnson and Dr. Priscilla Miguez. Having seen all three at one point or another, I'm happy to say that they all take the time to listen to your concerns and can also suggest tips to keep healthy and not need visits as often! The process of scheduling can sometimes be a bit frustrating, since they do tend to be busy. Online scheduling is also available and can be a good option. Keep going to your annual check-ups because an apple a day is not sound medical advice and won't keep the doctor away!

They used to be good caring physicians but since COVID they really changed.. at least with me …read more. calling on for a rx refill takes anywhere from 4 days to a week.. they are not that busy .. been a patient there since 2011 .. when you are in the office long wait times lead to frustration.. wish Dr Rizzo of Union Family Medicine didn't move .. he was top of the line

I have been to AFC Urgent Care several times. I made my appointment online and did all of my intake…read morepaperwork online. There is not a lot of parking. I went in and the office was very clean, very nice. The receptionist was very nice. I didn't have to wait too long. The doctor was very professional. They ran a test for me right on site. There are 2 wa

This is actually quite convenient, instead of trying to get into your primary doc, you can go here…read moreto get a few tests and get your prescription to the local pharmacy. It would've been nice if they would have warned me that the pharmacy was closing in a few minutes... guess that's not in their system. Visit was efficient and now that we did the paperwork, will be back here anytime we need to do some simple tests for flu or strep or covid. A few years ago during the height of covid, they ran out of tests. So had to go elsewhere. Today, no issues.

Dr. Gudz is the most wonderful and sensitive doctor, she is an excellent diagnostician and is…read moredistinguished by her professionalism and kind attitude towards patients, she always listens carefully and patiently and shows understanding, she will always help with advice and find kind words for all patients. How important it is for us to entrust our health to such a doctor who is ready to help in any situation. At the same time, I thank all the staff of this medical office for their responsiveness and attention to patients. Thank you very much for your noble and hard work. , , , . , . . .

Dr. Gudz is my mother's doctor. Not only had she always provided thorough and attentive ongoing…read moremedical management of mom's multiple medical problems, but she proved to be extremely responsive and professional when my mother became very ill. My mother had to call 911 a week following a gallbladder surgery. Dr. Gudz returned to my Saturday night (wouldn't you know it!) call within minutes. She knew exactly who the patients was and she immediately alerted the hospital, the surgeon and my mom's cardiologist. She really assumed the role of the primary care provider in a sense of assembling and guiding the team of specialists needed to take care of my mom. I am very impressed and very grateful

Amazing Dr! I have been to so many doctors and specialists over 15 years and never left feeling…read moreheard or understood. That was different here . Dr De Fronzo listened well to me ask me intelligent questions. He took a very long and patient time with me . He was very personable . He was not condescending at all like a large majority of Drs have been to me over my medical concerns . He was truly compassionate. His wife runs the front desk and she is so kind and personable. I did not have to wait for my appointment. That was the first time i didn't have to wait for my appointment at a doctor. I felt comfortable there and i never do at doctor's offices . I highly recommend.

Dr De Fronzo is professional extremely knowledgeable, well versed in medicine and listening…read moreattentatively to his patients symptoms and their needs. He followup as required to maintain sufficient and above adequate future care. I highly recommend.