Our doordash order arrived on time. However, the food itself was underwheming . The crabcake was mushy, and the fried should have put in its own container to keep them crisp. The ceasar salad was dresed. Usually salads are not dressed. Other than that it wss ok. read more

Not a good diner calling the police just because they cannot or dont want to explain to their customers who are deaf whats the extra charge on their receipt that is not on the menu,their only deaf not blind.so far the worst restaurant..heads up you need to pay for hot water?they charge everything. Not good food quality. I wish i can put 0 star hope yelps change that we can put 0. read more

Been to the diner a couple of times in the past month and neither time was good. Very hit and miss. First time my companions liked their food but I couldn't get past the small almost see through slice of Swiss cheese on my cheeseburger. Also the chocolate cake we got for desert was very dry and the eclair I had was really dry which is unusual for an eclair. The most recent time we went the raviolis were hard and smelled like plastic. How does that even happen. Our guess is severe freezer burn. Regardless, they were inedible. To top it off the service was extremely slow. I am writing this review in hopes that management will realize they need to make some serious improvements. read more

4.75 stars. Breakfast wraps are excellent, Service Great. Will continue to enjoy meals here

Meh. I've been back several times since the re-opening. I used to frequent this diner because it's close proximity to my house and because the food and service was consistently good. I can't really say the same at it's current standing. I think this place opened before anyone was really ready for it to. My fiancé and I came late one night to get takeout. The process took upward of an hour and we were still missing items. 1. Service is super spotty. Waiters who don't understand the system and are arguing with management to help them who also seem to have no idea what's going on. 2. No one seems to know the menu. When you're paying $12 or so for a deluxe burger and it's supposed to come with onion rings and coleslaw, give it to the customer. When my fiancé and I left with our takeout we check it in the car and noticed the missing sides so we turned right back around and asked for them. The manager (or owner) was nice and gave us some cookies for our troubles but when we got home we were still missing coleslaw. When I sat down and ordered the waiter was kind of a douchebag. Missing onion rings again and he was like "well it only comes with 2 anyway." Ummm then bring the 2 it was supposed to come with and shut up. I ordered a waffle and it was warm but soggy as if they had made it earlier in the day and nuked it when I sat down. Cold eggs, weirdly thin pre-cooked bacon, and stringy syrup that had clearly been sitting for a while. But the pretzels with cheese sauce and the wings are really good. The place just needs to get their act together. read more

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I used to come here when I was a teenager early 20s after the bars closed 45 years ago. It was the go-to place for late night eats. Their chocolate cream pie was the bomb! I'll have to stop in for old time sake next time I'm on the Island. read more

My family decided to finally dine indoors on this hot sunny day. We were warmly greeted by the friendly wait staff at the Nautilus Diner. We were impressed by how clean and safe the place was. The bathroom was immaculately clean and the tables were pristine. The food was absolutely delicious . I had the Santa Fe Wrap and my wife had the Chicken Souvlaki. The portion sizes were incredibly generous and the staff was very attentive. The iced coffee was delicious as well. read more

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Visit Date: April 5, 2014 I decided to stop here for breakfast before work, which is now my new Saturday morning work ritual. This diner apparently used to be very outdated and run down. They beefed things up a bit and have now opened again looking very spiffy, new & classy. The atmosphere is terrific. It's what I like to call club/diner. It's a new trend on Long Island to redo your atmosphere with a partial club atmosphere to it. Luckily most diners do not have annoying club music blaring or I wouldn't be eating there. I do dig the club/diner scene it does make the diners very pretty. The service was good, the staff was nice, and attentive. They bought my meal out pretty quickly. I had the avacodo breakfast wrap with home fries. The eggs inside the wrap were good, the veggies inside the wrap were fresh & good and I enjoyed the home fries too. This diner impressed me and I would come back again after sampling more breakfast places that are on my route to work! read more

Nautilus Diner - Diner coffee! - Diners Near Me - Massapequa, New York

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12pm seated quickly. Soon realize I have beads of sweat dripping down my body as the heat inside is 90+. Food came within 10 minutes of ordering. Buffalo chicken wrap was good. Side of blue cheese was watery. Subbed in waffle fries for an additional 8 dollars that were over cooked and not edible. read more

Hey Friends, Good morning. I've been wanting to try The Nautilus Diner for a while. I so happy that I was in the area today. Arriving, I noticed the huge parking lot could hold 200 cars. The Diner itself was in a very large building with several large rooms easily seating 100 people. They're all set up here for catering large events. The wait staff was professional and friendly, I was seated right away.. In a big comfortable Booth, I had a choice of a few newspapers to read with my coffee. For my Saturday morning breakfast, I chose the pancakes Deluxe. This Yummy big calorie packing meal came with FAT link sausage , 2 eggs and of course a stack of hot fresh made pancakes. I noticed how the stack of pancakes made it to my table still hot and steaming. You can tell if the butter can melt, they're hot enough. Flavor of the food was good, no complaints. Looking forward to trying dinner here. I noticed how beautifully appointed this Diner was, First Impressions so important. I loved the homestyle aviance, the smiling customer friendly attitudes. All the staffing was professional and spot on here. Well Skilled in the hospitality industry. I never had to wait for my coffee fill or water glass. I couldn't help but notice that this restaurant's seating and accommodations were new, modern and comfortable. You could easily fit hundreds of hungry folks in here. The Homestyle holiday decorations also gave the establishment a very nice touch like you were at a friend's house. I want to thank everyone for being so very nice today. Thank you for the free cookie. I'll be seeing you folks again soon. JIM D. read more

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Didn't even acknowledge that I was at the table. Asked everyone what they wanted and didn't say one word to me.

We have been to this diner several times and it is quickly becoming one of our favorite spots for a bite to eat. We have waited for the reopening and we haven't been disappointed. The food is really good, and the staff are friendly and attentive. You just feel welcome as soon as you walk through the door. Food is spot on. read more

Went there tonight and the food was awesome. The service was even better. Everyone in my family enjoyed the food. The filet of sole was amazing. Definitely one of the best diners around. read more

Lets start off by saying I do like the food there. I went there enough that I knew the wait staff and certain waiters would want us in their section when we visited. What I dont like is when a manager is cheap. As we were walking out my son asked for a black and white cookie. I said no problem, we just paid a $100.00 bill plus a tip and for a dollar or two, no problem. They charged the kid 5 bucks (and change) for a cookie. When I said something about it ,I get an excuse about how much icing is and payroll tax etc. Seriously? I can go to a bakery and get them for a buck or two. Not to mention if I got a kids meal a cookie is included. If I went to a local supermarket I can get a whole package for 5 bucks. I never expect something for nothing and the only other pet peeve that I have is being ripped off. read more

Great diner , manager is very nice and makes you feel at home. Customer service is number 1. Food has always been awesome. We found this diner when we moved to Long Island and we will continue to come here. read more

Parking plenty of it.walked in seating immediately.waitress very attentive.but 2 ommlets,and a large pineapple juice.44 dollars.just a bit to pricey for me to go there again. read more

Every time I come to this diner, all the staff are super sweet and the food is great!!!

Great diner, great people, I've been going to the nautilus for 50 years!! Pete is absolutely the best, staff is wonderful! Food is always great. read more

I was here today and the food was absolutely disgusting! The service was good was but food was horrible. Me and my friends ordered the macaroni and cheese, the chicken tenders, the waffle fries, and the strawberry cheesecake. First off the macaroni and cheese has no flavor at all, second of all the chicken tenders were over cooked, slimy, dry, and had this disgusting crap on the bottom of it. Third of all the waffle fries were seasoned way to much that it made me Nauseous. And fourth of all the cheesecake was absolutely horrendous. The cheesecake it self was sour and the strawberry filling and strawberry were so disgusted that I wanted to puke. I've been sick for 3 days cause I got food poisoning!!! Do not come here at all!!! read more

I grew up going to the Nautlius as a child and it was one of my favorite restaurants. When they closed down I was distraught and ecstatic when they reopened. It took me years before I ventured back to the Nautilus after their reopening and let me tell you, it's going to be one and done. I went for a late lunch around 2pm. The restaurant was not busy at all. It took 10 minutes for our server to come and even acknowledge our existence. The guy who set the table pretty much threw the silverware and placemats at us and we had to set the table ourselves. When the server FINALLY took our order it took 45 minutes for the food to come. We actually had to ask the owner if our food was coming. Our server was not friendly at all. She never once came to ask us if we wanted refills on our drinks, never once checked on us and never apologized for our having to wait so long for the food. I had to ask for my coleslaw and pickle that was supposed to come with my meal. My friend didn't even get her coleslaw and pickle. Our waffle didn't come with syrup which we had to ask for and we had to ask at least 4 times for ranch dressing. It got to the point where the owner and another server were giving us our condiments and our server was MIA. I asked for my burger to be medium rare and it was well done and dry, my friend asked for a bowl of soup and got a cup. The food was terrible, the service was terrible and the owners didn't seem to care at all. If you are looking for the quality of the Nautilus from back in the day, you will be sorely disappointed. Don't waste your money going here. Do you want good diner food? Drive 20 minutes east and go to the Peter Pan diner in Bay Shore. Now THAT is a good diner with GREAT food and GREAT service. The Nautilus is more like the NAUSEOUS. read more

Excellent staff. Food was delicious. Great local spot. Been here multiple times, and always consistent.

We stopped in for dinner and really enjoyed our meal. The Matzo Ball Soup was delicious and I also enjoyed the Seafood Bisque. The Yankees Pot Roast was really tender and the gravy was great. read more

Nautilus Diner - Yankee Pot Roast - Diners Near Me - Massapequa, New York

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Wonderful service. Delicious hot fresh food. Super clean everywhere. Baked goods.. the owner and Cathay the server was amazingly kind, generous and beyond professional. read more

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So of my almost 70 years I have lived w'in 2 miles of this Massapequa/Amityville institution for over half a century While I was growing up my family ate here weekly, when I returned to LI in the late 80s my parents were still regulars and I often joined them. Never anything unusual other than Greek classics like a Gyro, Nautilus ALWAYS held the promise of good food prepared well for a reasonable price. Since reopening we have given them a couple of chances to at least serve a 'worth the $$$ meal' and then, till this Thanksgiving, had given up! As we all should know Thanksgiving was destined to be a 'different' event from times past this year! Wanting husband to not miss the traditional food I decided that certainly this was a meal Nautilus could dish out w'ease & as a Vegan I'd find 'something' to eat! I knew they had outdoor seating which was important and felt that if we went fairly early in the afternoon there would be plenty of social distancing! Arriving @ 3:30 we were told we could sit in the tent which we had noticed as we went past had a heater going & was some 75/80* or so it seemed as we had stepped in. Nice hostess said she could have a table put in other empty tent to which we happily agreed! Bus boy came clutching, container of sugar & sugar subs, S&P, 2 covered plastic glasses, 2 rolled up napkins w'flatware all to his chest w'straws dropping from his pocket as he walked! At least for me THIS was not a good omen! I understand 'Covid' issues but the way he had all this clutched to his chest & the waste of unrequested plastic, not to mention the plastic straws was appalling! Flatware wrapped w'the part you put in your mouth uncovered clutched in the hand of somebody who has been clearing tables is something I have seen before in the last 6 months & why I bring my own flatware wrapped in paper towels from home! Unfortunately I truly believe he had no idea of my comments & was just doing as directed by Management! Waiter shows up shortly after & he too spoke little English...I have EVERY bit of acceptance on this issue & for some 40 years as a schoollbus driver worked with & defended many ESL folks as I was a sub when they were absent...but if you are working w'predominantly English speaking folks you MUST be able to handle basic questions about the food & ingredients! A simple question of the black bean or lentil soup using what type of broth (veg., chicken, beef or water) took forever to get across to relay to the cook! When he returned I had little faith in his 'no animal' response but since I knew BBean soup is so flavorful it often is simply water & spices I went w'that and specifically stated chopped onions on top & NO CHEESE! I also went w'Sweet Potato Fries as a treat! Hubby ordered the Thanksgiving Dinner w'mashed (who eats a baked potato on T'day) & the green beans! Husbands side salad came out quickly, again balanced in the arms of a 3rd. guy, now clutching a bottle of ketchup, glass of beer and a pile of napkins in his arms. As he put the basic Heinz bottle down in from of me I was appalled to see left over dried ketchup all over the lid & dripped down the side! Now I KNOW common usage things like this are supposed to be cleaned between customers & I would have felt the same at the look of THIS bottle before Covid! Certainly glad I never need ketchup! It took 45 - 50 min. for our meals to show up after presented w'his salad! We were making jokes about sweet potatoes instead of poured from a freezer bag maybe were peeled & sliced fresh along w'fresh mashed potatoes, gravy & soup instead of all being 'nuked'! I kept saying to husband if you are one of the very few establishments offering T-day dinner w'all the trimmings you'd think you'd raise your image by doing it well to encourage new customers to come back! After the long wait out comes a huge mound of yellow gravy obviously solidifying already & covering everything else on the plate! A side plate included 2 small bowls, what turned out to be obviously dried potato flakes watery on the bottom & 'flaky' on the top & totally droopy green beans in some sort of burnt tomato sauce! Husband said at least it was 'real' turkey not chopped & pressed roll but sliced so paper thin it was hard to appreciate! My bowl of black bean soup had obvious signs of cheese having been melted on the top & down the side of bowl. Obviously the waiter had understood enough to scrap the cheese off & sprinkle lots of red onions on top to hide the remains.....but he forgot to check the back side of bowl which had all the telltale extra cheese dripping down the side! I will say they do a generous platter of particularly good sweet potato fries! When the BB soup came back out it was obvious that they had poured it into a new bowl w'out even reheating it & this time skipped the onions! If I was allergic to dairy I would have had a problem as I'm confident it was the same soup w'the cheese now on the bottom! read more

Don't eat the crab cake it's made with the artificial crab meat and really has no texture or taste it really doesn't hold its shape in just mush on the plate read more

I visited the location on 10/30/18 around 10:00pm for a quick bite. This was my first time visiting this diner so I did not know what to expect. Upon my arrival you can see there is plenty of parking. Once inside you can see the dining area was beautifully decorated for Halloween and very clean I must say. We was immediately met by the Hostess. She was very hospitable and seated us right away. I think beside my table there was only one other table occupied. My youngest son ordered the steak quesadillas with fries and a hot chocolate with whip cream, my oldest son ordered the Tuscan chicken panini with fries and I ordered the steak panini with raspberry ice tea. My kids seem to enjoy their meals. I felt my steak was tough and I could not finish it. My issue was my bill. It was $57 and some change. I found that to be expensive. Overall all I gave it 3 stars. I feel if you are going to overcharge for food at least make sure it's on point. read more

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I am heading out for the day, so I ordered a takeout order of 2 simple breakfast items over the phone. The gentlemen took my order and said 10 minutes. Ok great. 15 minutes passes and I head there on my way to work. Upon entering no one is at the counter, and whom a believe was the manager was eating in the dining area, whom proceeded to yell across the diner to me asking me if she could help me. A little hesitant, I say I had placed a takeout order and I was here to pick it up. After several exchanges and trips to the kitchen it turned out my order was never put in the system and no one had made the food. They offered to cook it the and there but I did not have any time to wait. Very sad to see such a staple in the community come to this. Mind you this was 830am on a Tuesday. No excuses can really be made, the place was empty maybe 3 tables tops. read more

Nautilus Diner - This is where I would have eaten the food upon arriving at my destination (if they made it) - Diners Near Me - Massapequa, New York

I have been going to the Nsutilus diner for years. I had brunch with my friends there this past Friday. The food was great, as usual. While they try to space the tables and have plenty of hand sanitizer, I was dismayed to see that half of the employees wear their masks UNDER their nose! Several other employees barely have the mask on their nose! To top the cake, the owner even had his mask under his nose! I understand the mask is uncomfortable, but this is a dangerous practice. It does nothing to protect anyone from Covid 19. As someone who works in the medical field and wears an N95 mask along with various other PPE 12 hours a day, I find this horrendous.This is not the time to get lax with precautions! Unfortunately, I wont be coming back to this diner since I no longer feel safe there. read more

Food has been downgraded. Turkey burgers are now about close to half the size they were just a short time ago. Their regular burger now looks as small as a frozen patty. The burger was downgraded just from a few weeks ago, and not cooked the way it was ordered. The sautéed onions were barely cooked and sour tasting. I guess they are back to being called 'nauseous' diner. read more

Went for brunch with my mom Saturday morning and had great service and great food! I had an omelet with veggies and meat in it and it was very good. Plus, it was HUGE! I had enough leftover to take home for Sunday's breakfast. The home fries were delicious as well! My mom had a waffle with fresh fruit and whipped cream and it looked amazing. I obvisously had to take a taste and it was deliocus!! I will definitely be going back for breakfast in the near future. Price wise, they are fair. For the two entrees and a tea it was $25. Not too bad for brunch for two! read more

Nautilus Diner - Omlet - Diners Near Me - Massapequa, New York

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Trying to find a diner open early on a Saturday, we decided to give the Nautilus another shot after not stepping foot in it for years because of exorbitant pricing. Well, as much as things change, they do inevitably remain same. Seeing $17 for a Cold Tuna platter made us pay for our coffee, $3.00 and leave read more

Food is fabulous, and staff is friendly. Full compliance with Covid mandates which is very much appreciated

Went there to eat after my sister invited me out, let me tell you I was shocked at how good the servers were with us. Such great service and the food was AMAZING! So good I had to come back with my husband and he loved it. The price is reasonable for the HUGE amount of food you get and let me say it's absolutely delicious!!! This is now one of my favorite diners to go to. 100% recommended read more

My husband and I wanted to try this place for a while,first of all it's nice and appealing from the outside,inside also looks nice when you go in... Well let's just say if it was a great diner that it would be busy on a Friday!! The waiter that we had was awful,forgot straws napkins etc.. my family is in the restaurant business,so I know good service and good food and quality! I should have gone with my intuition and just ordered breakfast which you usually can't go wrong with,horrible bland food,terrible service!! Waste of $$ We definitely will not be going back and we we'll definitely not recommend this place to anyone,I believe dogs these days eat better food then this crappy place read more

Quite possibly the worst breakfast I've ever had in my life. Even the bread was disgusting

My go to diner when I'm hungry. Very, very family friendly. Always remembers our names. My daughter loves it when the owner gives her a flower to put in her hair. Just family type people. Service is great. Clean place. Food is a little more then typical diner food. Perfect when diner is what you're looking for. Plus the bar has good tap beer and wine. read more

Nautilus Diner - Diners Near Me - Massapequa, New York

Best Seafood Bisque. Excellent service. Caring staff. Enjoy all breakfast foods and their salads. Our go to place to eat. Highly recommend

Mid-week breakfast at the Nautilus. Junior was an excellent server. In true diner fashion an abundance of food, some to take home. Recommend the pancakes! read more

This is my second time coming here and still can't find anything remotely wrong with this place. Service is great. The place is really nice and clean. Food portions are huge and cooked exactly as you ordered. Had the flounder stuffed with crab meat and the Maryland crab cake sandwich. Both were spot on and sides were great. The clam chowder to is a must. Huge pieces of clams in it. Wife got hot open turkey and London broil in mushroom gravy. Both were excellent to and excited to try more stuff on there menu read more

Nautilus Diner - Back room - Diners Near Me - Massapequa, New York

Huge portions, great service, never a long wait to be seated. This dinner is my go to when I'm in the area. Their parking lot is huge, property is always nice with landscaping. The owners are very nice as well !! Definitely recommend! read more