Some places reveal more about themselves by saying nothing at all. I walked into this shop, no…read moregreeting, no nod, not even a glance of acknowledgment. Silence can be powerful, but here, it was laced with disregard. I approached the man in the black apron, the one with the small gapped tooth and even smaller sense of professionalism, and asked a simple question: what could be done to clean my shoes? His answer--uncertain, uninterested, and lacking any skillful persuasion, was that he didn't know what would come out. No solutions, no confidence, no seduction of the sale. Just cold indifference. Then, without invitation, he launched into heel replacement prices for all four pairs. I never asked for heel replacements. I came for a shine. His response was not only tone-deaf, it was a clear attempt to shift the conversation into something I didn't ask for. Perhaps a poor strategy, or perhaps the result of someone who's lost their love for the craft. Either way, I didn't bite. When I questioned his approach, he snapped, "You don't have to leave your stuff here." I replied calmly, "I won't leave it here if you don't want me to." He waved me away like a nuisance and disappeared into the back. A man who holds no power, grasping at control in the weakest way possible. What truly sealed the impression was the woman at the front. She watched it unfold and did nothing. Inaction is a form of action. And her silence said everything I needed to know: my presence was unwelcome, and my business unwanted. Let this review be a quiet warning, not a loud complaint. Some places are simply not worthy of your time or money. Withdraw your presence. They will feel the loss more than your words. After the owner passed away, this place has gone terribly wrong. There are better places out there with affordable places where they would love you and your business.

This cobbler is awesome!! He has re heeled 2 pairs of boots and conditioned both. They looked like…read morenew and were perfect as gifts. Since they were taken by family off my feet with a Great, thanks. They also make shoes that I can not wait to purchase, fitting and measuring your feet for a perfect fit.

The name "shoe doctor" is completely accurate as he diagnosed by broken heels and returned them as…read moreif they were brand new shoes! So very happy to have one of my favorite pairs returnec to their glory days! And, despite not having my receipt (with number) which created extra work in the search, they were happily returned to me before a trip. Good price for the great work also! Happy to recommend - the DOCTOR is definitely IN my list of go to service people!

I brought in two pairs of sandals that my dog had chewed up. The Shoe Doctor was upfront--he said…read moreone pair couldn't be fixed, but he'd do his best on the other. I appreciated the honesty and effort. He stitched them up as well as he could, and while I've never had shoes repaired before (so I can't say if it was an amazing job or not), I was satisfied with the results. Solid experience overall!

Excellent work and service always provided, high grade quality and very reasonable pricesread more

Rob is a true gentleman as well as an expert shoe, boots, etc. repairman. His prices don't break…read morethe bank either! He did a minor shoe repair for me and I hope to do much more business with him in the future. I highly recommend him.

Over the course of several decades, since 1996, I have brought in boots for repair and or…read morereconditioning and the work as always been beyond exemplary. Our community is very fortunate to have a craftsman of this stature amongst us. In other words, it doesn't get any better.

Awesome workmanship in a hard to find trade. I've been taking my shoes to him since I moved here in…read more1996 and highly recommend him! He's repaired everything from sandals to heels perfectly and quickly.

I took into boots to get fixed. They were very honest with me and said unfortunately, we can't fix…read morethese. These type of boots are glued not sewn the boots are no longer useable. Thanks for being honest

Great place for all your shoe & boot repairs. I have taken different shoes & boots there over the…read moreyears & all my jobs were first class. Locally & family owned & operated for two generations. Genuinely friendly, nice people who share their knowledge & abilities with care & maintenance of shoes & boots. They always gave the price & repaired by date up front & meet the price & date. I would not, will not, go anywhere else.

I have lost weight and had to have my belts shortened. I was really happy with the leather work…read more I will be back.

I brought in a pair of 10 yr old Birkenstocks to get resoled and the craftsmanship/quality was no…read moredifferent than if I had sent them off to Birkenstock to get done. And it only took a week.

My experience was great with Perron's . They are a family with deep roots in Hammond…read more As a child, I remember Perron's in Channel Shopping Center. Although now they are a more specialized shoe store, which does repairs( sent off premises), They stretched a pair of loafers for me . I enjoyed talking w the current manager, reminiscing about the past. Great service, and I like to support local businesses.

Save money to buy MORE shoes!!!…read more This shop is known for selling dance wear, as well as quality shoe repair. My family has used this centrally-located, locally-owned repair shop for 20+ years. They do it all--resole shoes, add grips to slippery soles and fix heels! Another perk is that the leather is cleaned, so they always look like new again! Repairs only take a few days, and I would trust them with any shoes. If you are purchasing nice heels or boots, it's well-worth the small cost of repair. My favorite boots and shoes last year after year!

The quality and expertise cannot be beat. I brought in a pair of boots to be restored as a…read moresentimental gift for a loved one. Other shops would not attempt but Wilson's gave them a new life. Truly remarkable!

They are about their business. I have been twice and walk away satisfied every time. If you need…read morerepair I highly recommend them.

Visits this shoe repair place that I have used before and found that they are under new ownership…read moreand the new owners were so friendly and welcoming. The level of expertise and service was outstanding. We thought we would just drop of our items and have to go back and get them like it use to be but today they did all of the services right on the spot and went above and beyond with the quality of the work. This is a must visit location for any repair, polishing and leather work.

Holmes Shoe Repair is a wonderful place to bring shoes and other items in need of repair,…read moreadjustment, or preventive care. Vicky at the front desk is so professional, friendly and helpful. The staff, quality workmanship and excellent prices make Holmes a great place to conduct business! Recently, I had two of my dog's harnesses adjusted by adding to the existing strap and trimming a strap on the other. Vicky listened and helped figure out what was needed to work. Now the harness fit my dog properly and can be adjusted over a sweater I put on her for walks on cold days. I also had my favorite small backpack that I've had for many years repaired and it's back like new! Over the years, I've had shoes and belts repaired, adjusted or preventive care work performed. I have been delighted with the service and workmanship at Holmes! Carol Varona Whitenner