This by far was the WORST experience I've ever had at a nail salon...EVER. I've NEVER posted a review for anything on Yelp until today. I pray that when you choose to get your nails done, you don't go here! First off, I booked an appointment at 10:30 the week before, something told me to call the day before and confirm. I call the day before and the "tech" tells me 11 instead. No big deal. I told her I needed to get back for a family barbecue that started at 2-2:30 and I asked would I be out in time. She said "Oh girl yeah, you'll be good!" She texts me at 10:40 to say she wasn't at the shop yet, and that she needed to take her kids to see their dad. She'd text me when she got back in the car. It's now 12:15 and I still haven't heard from her. I call and the first thing she says when she picks up is "come on." (I have no one else to go to to get my nails done and it was too late notice. I just settled and drove to her shop.) I get there at 1:15, and still had to wait about 25-30 minutes before she started on me. I've never had to soak my nails off, and I knew my nails were so loose that they could just be popped off with an artificial nail or something close to it. No. She chose to use a tool that closely resembled an ice pick. I began bleeding. Her response? "I don't know what to do." I look at her in disbelief and she hands me a napkin and tells me to go wash my hands and "deal with that." I wash my hands, and come back in the room to her talking about me to the other technicians in the room. (I wear Invisalign, and I had just changed my aligners so it was hard to speak without feeling pain. THATS why I didn't curse her ass out!) It took her an hour to get my old nails off. Why? I don't know. While she was picking my old nails off like a caveman, she put a long strip of cotton on my toes and squirted alcohol on it to loosen the no-chip. Instead of just putting the cotton on my toes and wrapping them in foil. She gets started on my toes in a back room with a "ConAir" pedicure tub. She claims her pedicures are the best in town because people never complain about their feet after and they stay soft days after. Funny, because my feet were soft before I went and a day later they're now rough. She clips my toe nails down on one foot, and leave the others long on the other foot. It's so bad I chose to wear socks to bed last night to avoid having to see my feet again after she did them. She starts on my nails, and the no-chip on my thumb nails start to ripple and smear to one side as I sit under the uv lighting. I point it out, she buffs it and redoes it. Claims the lighting doesn't work on one side of the uv machine. The other hand does the same thing. She finishes my nails and I notice my right hand is neat and all my nails on my right hand curve to the left. My thumb on my right hand is rippled and not shiny as if it had a matte finish. Because I was extremely OVER my visit, I said nothing and just wanted to go back home. Didn't get out of her shop until 5:30 by the way. Missed my whole barbecue and my nails are horrible. If you want to sit in a shop that has no air conditioning, no professionally set up equipment, ghetto and rude "technicians" that curse every five minutes, the "technicians" children running all up and though the shop disturbing the "techs" with questions and keeping them from doing a neat job, the "technicians" get on the phone and hold random conversations which is why one hand looks completely different than the other, they overbook and never have enough time in between clients to make them feel welcomed or appreciated...please, go here! This is the perfect place for you. Never in hell...hell could freeze over FIVE times and the devil himself could come tell me to go get my nails done here or I'm going to hell.....looks like I'm going to hell!! read more