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Nature's Pet Day Spa

3.8 (59 reviews)
Closed 8:00 am - 6:00 pm
Updated over 3 months ago

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WARNING...They cut my dog, never informed me, when I called Lisa (the owner), she assured me the groomer said she was perfectly still. However when I picked her up, I was told she needed many puppy breaks. Took her to the vet, and she needed 5 stitches. Lisa said she would cover the vet bill. Then when I reached back out, she sends a sob story about how she is making her employee cover it, and shares personal details about the employees life to guilt me into not pressing the issue further. Months go by of back and forth and she keeps claiming the 'timing' is hard, but assured me I would be reimbursed for the vet bill. One day she claims to call the vet and they told her "it is not a grooming related incident". I call the vet, she never called. The medical notes specifically say it's a grooming cut. My dog wears a wearable health monitor which is what alerted me to the injury, it was in the Green Day's leading up to the incident and skyrockets to a red zone the day after the groom. Lisa lied to me many times, I was never informed of the injury, my loving and trusting puppy couldn't have bolted out of there fast enough, and I have been ghosted by the owner. I do not recommend this grooming business, as the shady practice of the owner does not seem like a safe and loving space for my fur baby. So disappointed, and feel guilty for ever trusting this place with my innocent puppy.

Eye booger stains

Let me explain my dog is old and is a Tibetan terrier, his hair gets tangly and matted which is why I choose to bring him to professionals who should be able to handle grooming dog hair of all kinds. If I could manage on my own then I wouldn't even give you business in the first place. Next topic is spot shaving, usually this does not equate to shaving an entire half of the neck. I gave the ok to the belly, but was never consulted on any other part of his body. If I give ok to this option it does not give the groomer carte Blanche to shave any part they deem "too much work" then claim its impossible matting to your face. Overall grooming, the dog should smell and his hair should look well, not dry and stringy that it looks like all the oils and moisture were taken out of his hair. And there should not remain eye boogers stains. Customer Service: clients should not be reprimanded because they cannot handle long haired dog hair difficulties similar to a humans curly hair difficulties. So many excuses for a hack job. Again, If I could manage on my own then I wouldn't even give you business in the first place. Net net: Owner came out offering free services for later. I got refund for the tip. Should have refunded me entire $65 instead of offering me free services later as I no longer am confident in my dog at Natures Pet. I gave 1 star because I can't give zero

They did a fabulous job with my sweet boy!
Lisa G.

They did an amazing job ion my boy. He looks so good and the staff was amazing. They're pricing was fair and they listened to what I wanted. I'm very pleased.

This was my first time bringing my my dog here. The second I walked in the door my dog & I were met with such warm welcomes. I get anxiety leaving my dog at new places and I felt at ease and knew from the second I walked in that he'd be taken care of while he was there. When I went to pick him up his coat looked so great and shiny. He smelled great and even had a little handsome bandana on. My dog was in no distress upon picking him up which was a great sign. I will def be returning and recommending.

Before
Emily M.

Took my Labradoodle (Maggie) here today and had an amazing experience. Her groomer Candace was soo sweet and did an amazing job!! Maggie is super shy so I was a little worried but when I got back to pick her up Maggie was literally jumping on Candace and loved her! Not only was the grooming adorable (will add pics) but I'm so glad she was in such good hands as well!! Highly recommend this place & Candace :)

Alissa V.

Excellent service by Sarah! She provided feedback and called to make sure her plan for our Golden Doodle was acceptable to us (he was matted and need significant clipping to correct that and prior poorly done grooming job). They calmed his nerves (also from the prior experience) and sent him home looking dapper! We have finally found our groomer. Thank you!

Walked on the beach in jax after her grooming and she still smelled great after!
Beatrice D.

My dog (a 6lb cockapoo) is a total nightmare to groom but they did an amazing job and didn't even complain about her! I was so happy with the cut and will definitely be coming back.

My 10yr old fur-baby chuie looking super dapper after being groomed by Layla.

I am new to the area, and went here based on reviews. I am very particular with my 10-year old Fur-baby Chuie. When you walk in it looks very professional and polished, the staff was very friendly. Layla took care of my Chuie and did such a great job! My Chuie is a squirmy one during grooming time, but she was able to get his nails down so short! We are so happy with the way he looks and smells. Happy to say we have found our new groomer!

Puppy kitty on way home from the spa !

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10 months ago

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5 years ago

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Lisa J.

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5 years ago

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11 years ago

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Lisa J.

I'm so glad your baby had a good experience,thank you.

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8 years ago

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9 years ago

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16 years ago

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14 years ago

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11 years ago

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7 years ago

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7 years ago

Our dog Gizzy loves being there and alway comes home sporting a great haircut! He knows it too! Thank you Nature Pets Day Spa!

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7 years ago

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6 years ago

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Lisa J.

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5 years ago

Melissa does a great job grooming my Yorker! Professional, quick and responsive staff! I highly recommend Nature's Spa!

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9 years ago

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Lisa J.

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6 years ago

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Lisa J.

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8 years ago

The personalized service here is impeccable. Ashley treats my dogs as family. Recommend without any reservation.

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Lisa J.

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6 years ago

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Ask the Community - Nature's Pet Day Spa

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Depends on your dogs size

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Review Highlights - Nature's Pet Day Spa

After she settled into our home and gaining some weight, we asked our trusted Veterinarian if she had any recommendations and they gave us Ashley's card.

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Charlie's Place, A Pet Spa and Boutique - My handsome boy.

Charlie's Place, A Pet Spa and Boutique

(29 reviews)

I actually genuinely liked both girls that took care of my babies. They took their time. I could…read moretell they were caring and gentle and cared what I wanted. I thought the prices were reasonable. The little boutique was cute. We will be back.

I cannot say enough about how great Charlie's Place is and how happy we have been using them!…read moreI have a large fluff ball of a dog that also has tons of skin issues and his groomer Laura has kept him looking his best and controlling his sensitive skin for years now. When I'd take him to other groomers, we'd always end up at the vet two days later after he'd have a terrible outbreak or some sort of reaction to products being used or being put under a dryer. This has never been an issue at Charlie's Place. On our first visit I told them all about my concerns and my dog and they have taken amazing care of him ever since. They also don't cram him in a tiny crate - they have a huge area for him to hang out in which I really appreciate since he's so large. All of the staff here is amazing and friendly and I always feel so comfortable leaving my pup with them for the day. It's also one of his favorite days too! When we'd use other groomers, as soon as they'd try and take him back, he'd just lay down which made it so hard on me and I knew something wasn't right. But here, he happily trots back, tail wagging, and doesn't think about me until I come to get him again. I know he's happy and for me, thats worth it. He also always looks amazing. I can't recommend this place enough!

Nature's Pet Day Spa - groomer - Updated May 2026

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