Always do a great job on our two spaniels. We wouldn't go anywhere else. They deal with thick,…read morematted fur when we wait too long for a grooming. Always friendly and professional.

All ! Very friendly staff, reasonable prices and my dogs look great when they get picked up.read more

We have been taking our fur baby there for years, and they are the best! Our groomer Heidi is so…read moretalented and keeps our dog looking amazing!

Went here for the first time. Good grooming but I dropped my dog off at 7:40 (on what seemed to be…read morea slow Friday) and he was not ready until 3:30. It seemed like they never took my dog out for the 8 hours he was laying in the cages they have in the back. Very disappointed about that and will NOT be back

This was a quick trip for a self-serve wash today for Susie Q! Clean, comfortable wash area,…read morehelpful, staff, and all shampoo, towels and dryer available for $14.95. Walked out with a little treat. In, out and home in less than 45 minutes. No hair to clean up, no shower to scrub..very conveniently located to me.

The dog wash station was perfect! The temperature of the water is preset, the height was amazing…read more(I'm 6 ft and didn't have to overly lean over), and there were a variety of shampoos (including sensitive skin and non-fragrance). For just $14.99/dog, they provide not only the tub, towels, shampoo but also the air dryer! At first, I was skeptical about paying to wash my own darn dogs but it was such a better experience than hosing my dog down in the yard. The front staff was great at checking in to see if I needed anything or had any questions - they all were super friendly and even offered to hang onto my dogs while I pulled up curbside in the car to keep the dogs dry in the rain! With easy parking, the great customer service, and the luxe dog wash station, I for sure will be back!

Horrible experience. I have a beautiful and expensive all white Bernedoodle. Took him in for his…read moreappointment only to learn his groomer had quit but I hadn't notified. Decided to give new guy (James) a chance. BIG MISTAKE as he nearly shaved my dog and even did that poorly, very uneven. He didn't clean his ears or teeth as I paid him to and nails are smooth or even. My dog has irritation around his eye and anus from the terrible trim or rather shave job. Mgr, Melissa stated that James didn't know how to look up my pet's previous grooming history with all the notes that clearly state my preferences and what cutting guides to use. So James decided to wing it and do that fastest easiest cut there is, cut them close! However he left his belly hair much longer, didnt attempt to blend his cuts, there are literal cut lines clearly visible, didn't clean or pluck his ears, his face hair and whiskers are randomly cut and he didn't even blow dry him which I specifically stated and requir (FYI, my dog loves being blow dried when done correctly and with heat turned off. We have a pro pet dryer at home) I spoke with mgr and was refused a refund but she offered to try and fix his poor haircut. She admitted to seeing it prior to me picking him up but didn't fix the problem then. She did apologize but told me the owner (Alexis) doesn't allow refunds. This place has experienced a mass exodus of their best and most experienced groomers in recent weeks which suggests there are some serious mgt issues. PROTECT you beloved pet, go elsewhere.

We have taken our large golden doodle here for three years and have been very happy. They use…read morenatural products. The groomers are kind and gentle. my dog likes to go :).

I actually genuinely liked both girls that took care of my babies. They took their time. I could…read moretell they were caring and gentle and cared what I wanted. I thought the prices were reasonable. The little boutique was cute. We will be back.

I cannot say enough about how great Charlie's Place is and how happy we have been using them!…read moreI have a large fluff ball of a dog that also has tons of skin issues and his groomer Laura has kept him looking his best and controlling his sensitive skin for years now. When I'd take him to other groomers, we'd always end up at the vet two days later after he'd have a terrible outbreak or some sort of reaction to products being used or being put under a dryer. This has never been an issue at Charlie's Place. On our first visit I told them all about my concerns and my dog and they have taken amazing care of him ever since. They also don't cram him in a tiny crate - they have a huge area for him to hang out in which I really appreciate since he's so large. All of the staff here is amazing and friendly and I always feel so comfortable leaving my pup with them for the day. It's also one of his favorite days too! When we'd use other groomers, as soon as they'd try and take him back, he'd just lay down which made it so hard on me and I knew something wasn't right. But here, he happily trots back, tail wagging, and doesn't think about me until I come to get him again. I know he's happy and for me, thats worth it. He also always looks amazing. I can't recommend this place enough!

Celeste was nice and sweet to my elderly Lhasa/Shih tzu mix, Duncan, and by elderly I mean 19 yrs…read moreold. Duncan is fragile and has glaucoma in both eyes so he gets super scared and shifty if you touch him and he hates being groomed. Celeste was able to get rid of all his mattes and overgrown nails, (no one wanted to groom him because he's so old and frail so he was in pretty bad shape), he came back very clean and happy. She is very affordable too, and she picked him up and dropped him. I loved that she explained exactly what she did for him and she even gave me instructions on how to continue to keep eyes clean at home. I'll definitely use her again, and I would highly recommend her especially if you have difficult dogs.

I contacted Celeste's and made an appointmen for after 2:30 5-8-2026. She sent message through Yelp…read moresaying she would be at my house at 1;00. Needless to say i did not get my dog groomed because she went back to Gainesville. Very,Very poor comunication!! To say the least. And I will NEVER have anything done through Yelp. What a joke they are. Very sad!

I have an elderly Pitbull who is pretty sensitive with his feet. The groomer showed up same day and…read moreon time. He was excellent with my fur baby. I would recommend them to everyone.

They were wonderful. My dog is huge and not always the easiest to handle. That's why I have them…read morecome to me . She goes right with them and they are always kind and professional! Love them would never go with anyone else now

Best spot ever! They're kind and caring. Our pups love and…read moreadore their grooming time. They come smelling sooo good and they're so happy :) We love it all! Thank you

My pup has been going here for ~2 months. I like the pack environment for him. He is only a puppy…read moreand the thought of him being kenneled all day but an occasional 15-20 min was not ideal. Since he's able to run and play, he gets that puppy energy out and allows us to focus on training when he's home. He's excited to go in the morning and when gets excited to see the staff. The staff are great. I hear them work with him on training cues and I've heard them gush over him. I love seeing the pictures on their site and frequently get reports of the birthday parties he's attended. I enjoy talking and joking around with the staff and feel very comfortable leaving my boy there for the day. In the beginning I had the yard camera on all day and would look for him to make sure he was all right, now, I turn it on from time to time but don't feel I NEED to watch all of the time. We're both very happy.

My Daschund was showing signs of injury after we picked him up and they did not take…read moreaccountability. He now has a spinal injury confirmed by UF neurologist!

while usually our dogs are with us but if we need to board, I feel comfortable with Archer Rd Pet…read moreResort. whether our senior dogs or our younger dogs, they are well cared for, even if the dogs need medication and special feeding. The best testament is the interaction between the dogs and the staff.