We had Jay service our fireplace, and a number of times he went above, and beyond what he needed to…read moredo to make sure that we had warmth in our home especially when it was so cold this past month. He was so thoughtful and helpful.

$300!!! BEWARE!! I THINK THIS COMPANY HAS BEEN SOLD. I DON'T THINK IT IS THE SAME FAMILY THAT…read moreOWNED IT FOR YEARS. I had been with Hansen's and Sons for years and been very happy. $300!!! The ignition switch was not working. The technician pulled the unit away from the wall and pushed it back in again and that fixed the problem with the ignition. I assume the movement must had wiggled something that had caused the problem. He also cleaned some build up on the inside but that was not what was causing the problem. In fact, he never did figure out what had been causing the switch not to work. He asked if I wanted him to figure it out and I said "No" since it was now working. For this half an hour of work they charged me a $300 "diagnostic" fee., despite the fact that they did not diagnose the problem with the switch. That equals a $600/hr. rate. The explained that they don't charge an hourly rate because if the tech was training a new employee, it would cost the client more for the extra time. .

Came out quickly to provide quote on stove pipe replacement and modification and check pipe on…read moreroof. Received a quote and work was created in a reasonable time. Deric and his associate were friendly and provided good information around the repair. It turned out some of the work was not necessary so the bill was substantially less than quoted. Repairs look great and I can definitely recommend.

Incredible job! Rob did an inspection for a wood burning stove/fire that hadn't been used in years…read more He was on time, incredibly thorough and went above and beyond explaining about how to use it and what to look out for to signal the next cleaning. Will be using Rob again!!

Honest, reputable, knowledgeable and friendly.. This family owned and operated business really…read moreknows their stuff. About 8 years ago they installed a wood burning stove for me. It was no small task, as I asked them to run it through my existing chimney which involved a pair of stainless steel pipes through two stories of my house. The install went flawlessly and it has worked well ever since. I've recently called them back in a panic because some creature decided to take up residence in my chimney. I've had other companies do the cleaning over the years but none have been so thorough and trustworthy. I really recommend them and will definitely use them every year from now on. Thanks, Chris and Alan !

Carlson's were great! The woman who answers the phone and does the scheduling was so friendly. We…read morehave a gas fireplace and didn't use it last year, so we had Carlson's come to our home to refresh our memories on how to use it. Not only did he show us how to use it but he shared with me how to clean it myself. He was very helpful and informative. I will definitely call Carlson's again in the future if I need help with our chimney .

Great business. Great crews…read more Fair priced. Trustworthy. Used for fireplace cleaning and chase replacement/installation. Owner is a fair honorable person who stood by his work and when it became an issue that needed work that was beyond their scope...immediately made the arrangements for the completion of the job. Recommend and will use again.

The home I bought had an old wood stove installed. I contracted Advanced Chimney Specialists to…read moreremove the stove and chimney. The team arrived on time, removed the stove and chimney parts, closed up the opening in the roof and replaced the shingles! All of the team was very polite, made sure all debris was cleaned up and hauled away what they removed. Great job! Very happy customer!

I just really appreciated what seems like an honest assessment. I was looking for a second opinion,…read morebecause two other companies had recommended major, costly repairs or replacement for my gas furnace. The Grenz folks came, carefully looked at the unit, and said, "If it were my furnace, I wouldn't do anything. It is running the way it's supposed to." This second opinion cost me something, naturally, but it also saved me between $5,500 and $19,500 (two quotes from the other two companies). Jim seems like a straight shooter. I'd recommend you give these folks a try.

He called me back and talked me through the fix. He did not wait to come out and wouldn't take any…read morepayment for his assistance. He clearly knew what he was doing. He was able to talk me through several troubleshooting exercises without seeing the gas fireplace itself. If I have any HVAC or fireplace needs in the future, I will definitely use Grenz

If I could do -5 I would wanted to charge us another $259.00 to finish what they started (fireplace…read moreinspection) very rude on the phone when trying to resolve this issue he actually hung up on me not professional at all I would not recommend MR T.

We hired Mr. T's to repair our gas fireplace. Two techs came out and to diagnose the issue,…read morereplaced a part, and then realized that their initial diagnosis was wrong. They admitted that they did not have enough experience to diagnose the issue, and needed to have their boss come out to take a look and would charge us, not only for their time and not being able to diagnose the problem, but an additional cost to have the boss come out for a look and diagnosis. We chose to end things there and go with another company. However, even after speaking with the boss and him admitted no services were provided by not being able to even diagnose the problem, we were still charged over $250 for nothing. We are at square one and are going with another company who has guaranteed a diagnosis or there will be no charge. The techs who came out were extremely nice and hard working. I do not fault them for what has happened. I 100% fault the owner and the terrible business practices they have. If someone more experienced had to come after the first techs, but did not charge an additional fee for their own inexperience, I would have gladly paid. Save yourself a lot of time & money - I would highly suggest going elsewhere. PLEASE read other one star reviews because they are EXACTLY what we experienced.

Needed help dealing with persistent birds building a nest in the corner above our back door. We…read moretried everything suggested on the internet from owl bobble statues to hanging rotating old dvds to trying to build a styrofoam barrier, which they pecked away and left the mess on the deck. Nick came over, measured for our metal bird blockade and put it up about 2 weeks later. Has been 2 weeks since then, no birds, no nesting materials or "poop" on the deck. Nick is a great metal fabricator, the only guy we could find, and are glad we did. Looking forward to spending the summer on our deck again! Than you, Nick.

From the owner: From Tune-up To New Install, Nick's Has You Covered!…read more Nick's Heating & Cooling LLC in West Salem, WI, has been in business for over 20 years, proudly serving La Crosse, Monroe, & Sparta County. Our goal is to provide the best customer service in the heating and cooling industry. We've even worked hard to make sure that our staff knows the most up-to-date information about all of your heating and cooling needs. Keeping you cold and warm. No matter how big or small the issue is, we guarantee that we always provide an effective and affordable solution. You can trust that we will respect your home or business and efficiently solve your issues. Give us a call for a free estimate on our services today!

We Recommend Fletch Chimney Service for their fast and amazing chimney work. They are THE BEST IN…read moreTHE BUSINESS! They are totally professional, personable, friendly, respectful, responsible,trustworthy and they do excellent work! They deserve a +5 rating! - Manawa, WI

Jim did an excellent thorough job of inspecting our chimney and gave us assurance that all is wellread more