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Nick's Heating & Cooling

5.0 (1 review)
Open Open 24 hours

Services - Nick's Heating & Cooling

Fireplace cleaning

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3 years ago

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Schneider Heating & Air Conditioning

Schneider Heating & Air Conditioning

2.2
(15 reviews)

DO NOT RECOMMEND THIS COMPANY. We purchased our home with…read morewhat was described as a "premium" home warranty, which seems to require us to use Schneider for all HVAC issues. Unfortunately, our experience has been very disappointing. The first time we called them for an AC issue, we paid the required $100 service fee. After diagnosing the problem, we were told it was not covered under the warranty and were given a very high repair quote. We ended up hiring a different company. More recently, our heater was not warming the basement. Again, we paid the $100 service fee for Schneider to come out. Two technicians arrived, one was in training and spent less than 20 minutes inside inspecting the furnace. They told us the damper was not working and that it was not covered under warranty. We were quoted $500 to replace the part, with the warning that the cost could increase once work began. The guys remained outside talking to my husband about deer hunting for quite a while. After the visit, we received a bill for $205 -- more than double the service call fee. When we questioned the charge, we were told it was based on GPS tracking showing the technicians were on our property. My husband explained that a significant portion of that time was spent outside discussing deer hunting and other chit chat and not to mention one of the technicians was in training. We do not feel it is reasonable to be billed for time that was not spent actively diagnosing or repairing our furnace. He offered to pay half but they refused to resolve this issue. There was no flexibility or willingness to review the charge. Based on our experience, we would encourage homeowners to definitely consider using another company, which we did at a extremely lower quote to replace what was explained to us, as a simple part replacement. Or get clear details on Schneider's billing policies before proceeding with this company. They are a huge rip off and seem to get away with it often by their rude demeanor over the phone.

Oscar came out. He wore shoe coverings inside, already off to a good start, then he cleaned both of…read moreour units and took the time to explain everything, and ended up teaching me several little things that will be so handy to know. Very pleased with him!

Nick's Heating & Cooling - hvac - Updated July 2026

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