not enough parking but it is a nice place with great staffing. I have never had any problems with the staff always helpful and good cheer all around. Will visit whenever in town. read more

Bought a disposable vape literally took 23 hits and it stopped working.. I should've listened to the yelp reviews and took my business els where.. read more

I've been to dispensaries in Colorado, California and Nevada. This place is the most expensive dispensary I've come across. It's like $20 for a 100mg edible in California and $30 in downtown Las Vegas in the touristy areas. Nature's Care was charging $33 for the same Mindy's product then recently hiked that very same product to $39 one month later. I'm paying way more here than Las Vegas on the Strip. I believe dispensaries are charging much higher prices due to lack of competition. It's June, so the supply part of the argument isn't there anymore. On top of the high prices comes the issue of parking. They make you walk a quarter of a mile to get to the store if you're recreational, since they don't let you park in the parking lot - even if it's empty. You need to pre-order your stuff and stand outside. I had to stand outside in crazy rain for my pre-order after walking to the store. So many crazy rules and high prices, simply because there's no competition. When there is competition, I'm bailing from this place. I suspect the rest of the recreational crowd will, as well, once other places start popping up. They need to realize sooner than later how much they've alienated their recreational base. The only thing that keeps this from being a 1 star is their product is pretty good. read more

Staff incredibly unhelpful and got me the wrong thing entirely. It'a the second time in a row I went in and felt completely dissatified. Poor service and bad products + high prices = me doing business elsewhere even though I live close. read more

This is a late review, but I have always had a good experience here. I am a recreational customer and the staff here has always been incredibly kind and helpful. Also, the preorder/line system works quickly and efficiently. An associate named Tim has helped me out on multiple visits, and he deserves to be called out for his service. He has always educated me on my purchases, listened to my questions, and given me recommendations based on my feedback. The gal working next to him the last time I saw him is also very kind and helpful, though I didn't get her name. She was the one who suggested I leave a review for the store and for Tim. Hopefully both of these folks can get some extra props and the rest of the team can look to them for examples of great customer service. Can't wait to come back! read more

Decent selection of flower but their prices are the highest in the area. The staff is friendly but you feel cramped in the waiting lines and rushed a bit once at the counter. One line for medical (will have to stand if multiple patients waiting) but you get priority over recreational. Hardly ever answer their phones if you have a question. read more

Screw this place.. marijuana is recreational now.. if you want to be on your "high" horse I'll gladly buy better my product from a known source that probably has better buds than 97% of what you carry for a MUCH cheaper price. Good luck in the new year read more

Made me wait over 2 hours, cash only for rec didn't know until right at checkout so I went to the atm for 2 seconds and they put me back at the end of the line. I have places to be and errands/work to get done too. Never coming back. Shitty selection too. read more

The WORST dispensary in the state. DO NOT PRE ORDER, IT IS POINTLESS. Waited in the rain with 60-79 others for over 90 minutes!!! Unreal. Horribly slow and incompetent staff will come out back for their smoke breaks and watch their paying customers stand in the cold. The pre order does not save you time and is a total waste. Highly recommend EarthMed in Addison over this pop up, wannabe professional dispensary. read more

Very nice place. If you are registered, and you find yourself at this dispensary, I would say that it is top-notch. At first glance, from the outside, you may question how nice the place is. Ok, it's not that great on the outside. One of their concerns, which should be yours as well, is security. It's heavily secured, so you will feel safe. After you park, you will not be able to enter the building until you are first buzzed in. You won't be buzzed in if it looks like you are going to rob the place or there's already too many people inside. The staff is very nice and informative. As a first time visitor, I had no idea what to do. The team was patient with me and very helpful. read more

Nice people. Great atmosphere. You can order online or you can shop there. Very informative. They have a lot of info on the different strains. I would recommend this place Edit........I have to admit. Not as organized as others. The point system at this place needs work. Should not be my job to insure appropriate amount of points. Competition is out there.....get it together. Very nice folks though. Always very nice. read more

Have not been pleased with product selection over the last fees months. Options for flower is limits, and has gone up in price since January 1st. Ordering online is no guarantee that your product will be there when you get there! That defeats the purpose of ordering it online! Will be looking at other MEDICAL facilities soon. read more

Best Budtenders in the business! I have been going here since 11/16. The staff is extremely friendly and courteous. They are very knowledgeable and can make recommendations on product to ease your pain. Very nice modern facility. Very large selection of products and they have specials on a daily basis. read more

For three years, I thought Nature's Care was just OK until they failed to live up to their own stated objectives and cheated me. They categorized a product incorrectly sold it to me without warning and I cannot use it. Jeff the little idiot manager has a very tough time thinking on his feet, couldn't recognize the mistake they made, and refused my request for a refund... He refused a $50 refund to a customer who has spent more than $5000 there since they opened... Hello OWNERS of Nature's Care... Are you listening....?I've been told by one working at Nature's Care that irate customers are not uncommon, "it tends to happen here." Beware... Nature's Care isn't the nice place in the pretty pictures... read more

love the people great vibe and the sales are awesome on flower fast service and easy to get in and out

The time they took helping my 78 yo mother with crohn's disease was WAY ABOVE AND BEYOND! Three hours helping her switch from the most horrible dispensary in Illinois. She lives in McHenry county and the closest by far is in Lake County but we go to Cook County for the exceptional selection, service, and personal. Beyond recommend! 10 stars! C-19 protocol is stellar as well! Why don't ALL businesses require hand sanitation and proper masking upon entry?! FANTASTIC NO OTHER IN THE BURBS WORTH SPENDING WITH!! read more

Polite and efficient service. Clean. Awesome. Parking can be tricky but totally worth it.

Good store with lots of selections. Things have really been taking a long time here lately though

This is the slowest service you will ever receive. And if you come in with a medical card they say you dont have to pay the tax but then fail to mention theres a whole form you need to fill to apply your medical benefits. If this was brought up when i came in i wouldnt mind so much but they wait til its my turn in line only for me to have to go all the way to the back of the line all because they didnt feel like mentioning the form. read more

Terrible service there were several spots open in the lot and the attendant told me I had to park across the street at the church. He said parking lot only for medical although there were recreational spots open and I had chosen curbside Pu online. The manager was more understanding though. I would go somewhere else until they hire more competent employees read more

Wait times have been kind of long and parking, if you are a recreational user is a pain. Ive been a few times, if you dont mind walking a few blocks if the weather is nice, its ok. Cant see taking the walk in the snow. I was shorted on one of my orders, but customer service took care of it. read more

I have been to multiple medical dispensaries and this place is top notch with customer service, product information and overall a great place that values their customers!!! Highly recommend and would not choose another company!! read more

During my visit I dealt with four employees who were wearing masks over their chin but not over their mouth and nose. Given their callous disregard for the health of their customers, people with medical issues would be foolish to shop here. read more

I never leave a review, but after multiple negative experiences here I thought I would help out the next person by saving their time. The security guards love the power and are rude. After the security guard gave me attitude for pulling into the parking lot (sorry didn't see the small sign), I heard him tell another recreational patient that it was slow and they could park in the lot. Lied to me said they were medical patient, which they weren't. Also they sold me TWO defective pens. I have been trying to get my refund..took them about a week to get back saying I can only use the refund on the specific brand. So I have to wait for them to post the product by the specific brand, and when I do they cancel my order because they ran out. Makes no sense. Rise in Mundelein has excellent service and will be taking the extra minutes to drive out there. read more

I had the worse experience. First, parking is only for medical and they give you no advice where to park. Next they had their lines segregated by call ahead orders and walk ups. They unnecessarily made the walk ups wait an extremely long time. They had medical and walk up cashiers doing nothing and only one line for walk ups. Plus the selection was awful. Skip this one! read more

The flowers situation is getting lil better but far from good situation. Unfortunately still a handful of Employees who don't seem to enjoy their jobs OR JUST DONT HAVE WHAT IT TAKES TO STAY PROFESSIONAL IN STRESSFUL SITUATIONS WHICH I M SURE THEY DEAL WITH ALOT!!! But we all are Like everyone else in life who deals with stressful situations but doesn't have to be rude because they're dealing with customers stressed out .But yet if you can't handle it thru thick n thin and refrain from give off serious negative energy!! Front door security acting like James Bond and I m EVIlL Villain lmao for Christ sake . Dude I show you My ID n Reservation and that's it .bad vibes n attitude is not Necessary I understand you guys have a job to do and be safe for everyone but a very few of you guys act like secret service instead of security .Hey do your job by all means guys settle down with the attitude please don't let it slide I report maybe record this treatment outside . By all means every-officers working out for general health and well-being for all in house !! I will not name names it's not my style. Yet still have the holier than thou attitudes and prices seem a lil more expensive keep going up gradually be most states when they go recreational prices drop for the medical patients not go up , yet choice n concentrates n flowersstill Big Time limited still way beforehand of the covid crisis of . This year 4/20 WAS crappie Compared to last year . Still things are getting a lil better despite the angry fir nothing one it seems , I come to know n higher prices 60 to 63 for verano Remember 50 /55 a 8th. No all suppliers who don't even come close to Veranos and some other products are all charged 60 at least to 63 for an eighth one again done for sales ounces for 100 and this is the medical patient so I could charge those recreational I thought the whole reason for going recreational was to make things more affordable in excess of all her medical patients will literally depend on their shit to get by. Will stay on this issue and report back hopefully things get better read more

I thought that Rise in Mundelein, IL was expensive. The prices here are stupid ridiculous. I cannot review the actual dispensary but the prices are so high that it ruins your high and I would look elsewhere read more

They never have any flower for recreational use. And when they do have flower it is in such limited supply that it is almost impossible to purchase. This is a total joke. Not sure how they can call themselves a recreational dispensary since they only cater to medical customers. They will certainly be my last choice when seeking any recreational products. read more

I've frequented many dispensaries and I always come back to Naturescare. I just picked up a large order with their September sale. I want to say thank you to Tim the Lead. Thank you for contacting me regarding my order after placing it and adding a few more items. Also thank you for getting me to my minimum although a bit short. Really appreciate it. Will continue to be a Naturescare customer. Great customer service - never had any issues. read more

The customer service is awesome. I really appreciate Trevor's assistance with explaining new varieties of several flower products. The Rolling Meadows location is well run with medical curbside pick up service. The whole crew is professional, friendly and compassionate. read more

Although Tuckt away in an industrial area. The prices seem more reasonable than others and the quality as well as the service were outstanding. read more

Never answer the phones. Computers are always down. You can't order after 3pm and this place sucks ass!

It amazes me to see the pictures of "Employee of the Month" being flashed up on screens around the dispensary. From the time Natures Care helped me with the process of applying for my Medical License (which was open ended so I could choose a different dispensary), to my trip today. I was curious about using a concentrate to make butter to make brownies. I placed my order and went in, while there I asked if by chance they had a baker on the premises... by golly they did. I explained my circumstances, and they told me that what I wanted to do was possible however the length of heating needed to cook the brownies could actually change my desired affect. Back to my original sentence, I've yet met a person that does not deserve that title. read more

Super easy ...in and out in 5 minutes - very professional ...I would suggest having someone drop you off & pick you up, parking is a little goofy. read more

What can I say? Nature's Care is amazing!!! The first time I went there I had no idea what to expect. I was there as a recreational user. Leslie was very helpful and made some recommendations. Even though they were busy, she took the time to answer my questions. The next time I went was for medical purposes. Robin answered ALL my questions...and yes I had a lot of them. He was super patient, explaining the different kinds of marijuana, making suggestions, and helping me understand the legal limits of what I could purchase. There are closer dispensaries to where I live but I will continue to go to Nature's Care. They are phenomenal and care about the individual! read more

My experience was not that Pleasant. I used to go to rise Mundelein and I can tell you they are fantastic people there kind polite actually sit down and help you as I am recently disabled and I had no knowledge and how these products may or may not help me. When I got to Nature's care and walked in pass the armed guard the receptionist was absolutely fantastic. Kind polite if he couldn't answer question he assured me when I go and back they will take the time and listen 2 mi ailments then they could advise me it what products they think may help me. As I'm in line and one ahead of me the employee named Debbie was talking to a woman to my left. As they were talking I figured they knew each other. When I got the counter is it was my turn Debbie said let me take care of this lady first and Lady reply to meet at Lino take care of him. I had money question but Debbie seemed like she was very rushed or on speed or something as she really avoided any questions I may have had and asked me if I wanted some Girl Scout cookies rethinking early morning what she going to hand me a couple of them then I noticed other employees were handing out small boxes but Debbie replied so tell me do you want one. I told her I didn't understand what she was asking and she continued to ring up my order. My order came to $295. I'd mention to Debbie that I ordered online and the total it gave me was 275. I said I can show you on my phone but I could not pull it up so again she said 295. I mentioned again that the online price said to 75 then she proceeded to actually annihilate the bag to open it tearing it in Anger as she rang it up and then it came up to 275. I went to put my products in my car went back in and talk to the young gentleman at the reception. After explain to him he was very apologetic and sad that I sure someone will talk to her. I just know earlier looking over some of the other employees interacting with customers they were talking laughing xcetera where I was all stressed out couldn't ask any questions cuz Debbie was on some kind of but was just very unprofessional. I will go back as they seem to have my product that I would like but I'm still in a situation where I need to talk to somebody regarding my ailments and what's best suited for me. After experienced a v I would encourage the owners to take a little group trip to RISE Dispensary in Mundelein and just observe how they talk to their customers and interact. read more

The people in the shop are very friendly and super-helpful. Customer support is bad. I was having trouble connecting to the menu and sent an e-mail with the heading, "unable to connect to menu". They wrote back, "Thank you for the message". No, thank you for ignoring my problem. read more

Honestly I switched to this dispensary because they offer a discount for those on disability. But since I have been going here over a year it just keeps getting worse and worse. 50% of the time the online ordering lets you buy products they don't have in stock so you drive 40 minutes to find half your order not filled. And then they say "you should have got a text". Which you NEVER get. But I got the one saying my order was complete. Thanks again. Another ball dropped. The selections are anemic. A year ago you could have bought half to full ounces and now they nickel and dime customers only offering 1/8 and gram quantities. Their staff also turns over faster than their products. Even their vape carts are all .5 gram or lower when they used to have much more of a selection. And when asked why they had no Xmas specials this year they said everyone is waiting for recreational to do specials. So F off to the customers that need it and have been buying from you long term? Thanks a lot. Natures care does NOT care. They are greedy and are actually ignoring the "take care of your medical customers first" rule. Also they have been setting purchasing limits claiming shortages. No it's because you are stock piling for those who will be paying top dollar. Avoid if you can. Because there are much better options who take their time with you and don't try to get you out the door faster than they can actually get you in. If I wanted to buy overpriced dime bags Id stick to the black market. read more

I had to switch to this dispensary after Verilife closed down. It's nice and clean and the staff are very friendly. My only issue I'd say is online ordering. A few times, I pre-ordered online only to get a text message later saying they're out. Not that big of an issue since I always have a plan B picked out but it would be nice if the website was regularly updated so out of stock supplies aren't being listed. I definitely have concerns as a medical patient going into January. I stopped taking 5 medications and switched to cannabis and going cold turkey from a lack of supplies is a VERY BAD THING. I hope the dispensary takes that into consideration. read more

My son and I are astonished by Nature's Care! Everything about this place rocks: the atmosphere and service is very welcoming; the selection is fantastic. I could not recommend them more! read more