As we were about to return to where we parked our car after dining to a Thai restaurant in the area…read more, I saw this place and decided to walked in. It is so nice to look around to what they are selling. I would assume that the merchandise price are wholesale prices. Great prices and very affordable. I have never been to a health and beauty store. Most are intended for salon but open to retailers and public. What a beauty store! Come check this out.

Cane in looking for a cordless clipper trimmer, found a corded one to do my own fades. $74.99,…read morereasonably priced. This model is the rechargeable unit, comes with 2 batteries that need to be charged for 6 hours prior to utilizing it fornthe first time. From personal experience, i owned other whal clippers but never cordless units. I will keep you posted of how the unit can helo me fade my sideburns and my back so my haircuts can last longer. The store has friendly staff, ready to answer questions. Good experience overall. Parking is not easy, due to business being on the main street.

I am writing to express my disappointment regarding my recent experiences at your massage…read moreestablishment. I have been a loyal customer for at least ten years. During that time, I had a wonderful massage therapist whom I saw regularly until he relocated to Pennsylvania. Since then, my experiences have been inconsistent, with some therapists providing excellent service and others falling short. As a long-time customer, I have unfortunately noticed that some staff members have become overly familiar and have crossed professional boundaries. What concerns me the most is the repeated requests for additional tips during or after my massage sessions. I have already discussed this issue with the owner on several occasions and made it clear that neither management nor employees should be asking customers for extra gratuities. A tip is, and should always remain, a voluntary expression of appreciation based on the customer's satisfaction with the service provided. It is never an obligation. For example, on a $15 foot massage, a standard 20% gratuity would be approximately $3. However, I have consistently tipped far more generously--often providing a 100% tip for my sessions. Despite this, I have continued to be asked for additional money. Being repeatedly pressured for more gratuity is uncomfortable, inappropriate, and unprofessional. No customer should feel obligated or embarrassed into tipping beyond what they have already chosen to give. This practice has become one of the primary reasons I visit far less frequently than I once did. If I, as a loyal customer of over a decade, feel uncomfortable being asked for additional tips every visit, I can only imagine how first-time or occasional customers must feel. This type of behavior reflects poorly on your business and detracts from what should be a relaxing and enjoyable experience. I hope you will take this feedback seriously and address this issue with yourself & your staff. Customers should be able to enjoy their massage without feeling pressured to provide additional gratuities. Maintaining professionalism and respecting customers' boundaries are essential to preserving your business's reputation and retaining loyal clientele. I sincerely hope you will make the necessary changes so that future customers can enjoy a comfortable, respectful, and professional experience.

Exceeded our expectations. Very fair pricing. Timely and clean. Will definitely come back.read more

My wife and I came for their #1 Relaxing Facial for $78 each…read more I was hesitant at first because I don't usually do these types of treatments. But I gave it a shot to try it. I was escorted to a private room, and it was surprisingly more comfortable than I had expected. Their attendant, Ruby, handled my treatment. She was very kind and friendly in her demeanor, very professional in her approach, and was patient and careful because she knew I wasn't used to it and that it might be painful at the start. After a few minutes, it became more relaxing, and I even fell asleep multiple times. I give Ruby a 5/5. I highly recommend her.

My facial was so relaxing and I left feeling great. Everyone was very accommodating and sweet.read more

The people in this store are super nice and polite. They are willing to answer any questions and…read moreget whatever item you need. The store owner explained to me this is a large brand in Korea and recently this year started to expand into the United States. I bought a few items and started to use them last night. So far I have not had any breakouts. I recommend this store to anyone who wants to try any k beauty items.

Was in desperate need of a facial and found New Hope through yelp. I loved Cici, who was very…read morewelcoming the moment I stepped through the door. She was very attentive and thorough with my skin. She explained step by step what she was doing to my face and I appreciated that. The basic facial was $40 - which included face cleansing, face steaming, black head removal, face massage with a serum, mini shoulder/head massage, face mask (not sure what type of mask, but smelled like charcoal/clay), and a heated pad for your eyes whilst doing your face mask. I learned that removing blackheads/extraction is quite different from one another. At New Hope, the basic facial includes black head removal, not a intense extraction (which was what I was expecting since this was included in my previous facial experiences). If you wanted a more intense extraction to remove any forming pimples/dirt under pores, this will cost more, which may be worth it since Cici seems very knowledge in working with individuals who has acne issues. If you're looking for a fancy/clean/quiet/peaceful ambiance, this is not the place for you. They do not have individual rooms, all the facial beds were separated by a fabric room divider, you can hear everything - from other clients talking, to someone walking into the salon. I didn't mind the noise but I wished it was more quiet. For $40, you get what you pay for. And Cici is amazing!!!! I do hope that she one day can open a larger beauty salon that offers a more peaceful environment for her future clients. But nonetheless, not too shabby for a last minute find.

I found this salon over a year ago from groupon thinking just a one time thing since I don't live…read morein the area. However, I was really happy with the service so I ended up signing for a package for 20 times. It's not easy to find a beautician you like with reasonable price, so I didn't mind the commute every one to two weeks for this. Cici is always take care of her customers with patience even on a busy days with other customers waiting. One time I had to wait longer due to their delays she apologized many times and gave me complimentary hand spa by her assistant. Which I think it was good customer service. I have stay with Cici since then and would recommend her even you are not from the area, it's worth a small trip plus you can also get some delicious Chinese food after facial :)

I don't have much experience with facial treatment but mine at Kasuga Beauty was out of my…read moreimagination. It was close to perfection and extremely satisfying. The decor is bright & clean with luxurious equipments and the ambiance is cozy & relaxing. Parking is not bad in the neighborhood. I was hesitant to give beauty spa a try since the staff always try to promote or recommend lots of products or treatments by pointing out the flaws on your face relentlessly. The owner and staff here didn't do so and let me feel comfortable during the entire treatment. I had the Japanese facial treatment, it took about 2 hours to finish all the steps and I enjoyed it very much especially the shoulder and head message. They were honest and didn't steal customers' time.

Super nice staff. But the service I wanted was not the one I received. Did not get the difference…read morebetween the two except the one that was recommended was more expensive. But it was on the whole a nice clean place. Just beware of upswells.

Niko was amazing! He helped me find a product that best suits my skin and was very knowledgeableread more

I went during the Labor Day weekend and was quite surprised there wasn't a line like it usually…read moredoes! They have so many trending K-beauty products at low prices, and they even have testers for you to try. The staff also restock and clean the shelves frequently, so everything was surprisingly organized. A lot of the products are much cheaper than buying them online or elsewhere. Just be prepared to spend HOURS here because there's so much to dig through lol. And even if you don't care about beauty products, they have my favorite Olive Young bagel chips in corn soup flavor. And they're only $2.50! I've been craving these forever, and this is the best deal I've found so far. Some great deals I found: ＊Biodance collagen face mask $13, toner pads $13 ＊Beauty of Joseon eye serum $1 *Round Lab face mask $15, dokdo cream $18 *Green Tomato pore lifting ampoule + refill $16 ＊Sulwhasoo tone up sunscreen $40 ＊Delight Project corn soup bagel chips $2.5

이 가게는 끔찍하고 비전문적이에요. 사기입니다…read more This is horrible place and I took my sister there and her face got destroyed. Till now she is still in suffering. This company is a scam and they use fake & cheap product with unprofessional Esthetician without license, which hurt my sister badly and we have no choice but to report this bad store, so no more people get hurt ! This unscrupulous store should be closed as soon as possible.

I've been visiting this shop for the past 2 years and I can't stress how amazing they are. I used…read moreto have acne prone skin and now I just go in for facials due to my sensitive skin. They can target a number of problems and I have never had a disappointing service, treatment, or experience with them. Hands down my go to skincare spa!!!