If I could give this location a 0 star rating I most definitely would. I used to follow this…read morebusiness on Instagram and I've seen the nice outfits that they have. I messaged them to inquire about an outfit I was looking to purchase today and they were sold out. So I took it upon myself to actually show up to this location and see what other dresses I could find. I don't even understand how this business is still open I walked into a store that looks really empty and with little options of clothes to choose from. While I was there I got treated rudely by the cashier when I asked if they carried a dress i found in Large. She responded by saying "we only have small" with an attitude so I asked about a dress that was hanging up on the wall that looked a little bigger and she responded saying "it's a small" in a louder voice and still with attitude. So I continued to look through the store and asked if I could use the fitting room and the cashier just yelled at me and said "it's open". I still found nothing to wear. I don't understand how a clothing store can only carry everything in a size SMALL. It's freaking ridiculous. So as soon as I left I messaged their Instagram page to let them know of my bad experience. The reply I got seriously upset me because I was looking for an outfit in LARGE and whoever messaged me back assumed that I was looking for PLUS SIZE clothing which I never mentioned that. I felt so offended by this. I'm never going back and I'll make sure to tell my friends not to go here either.

I noticed this new location today after dining across the street. I enjoyed the vibe and…read morecollections. It's boutique style so they only offer so many designs and so many styles. They did a great job of facilitating the space. I didn't buy anything today but I felt their prices were fair. Cute stuff! They have shoes and accessories too.

I've shopped here twice and both times have been a great experience. The staff is always so…read morehelpful! The best part is they have the cutest clothes! Not only is it nice stuff it also has great cuts. There's definitely quality in their clothes. There's also a lot to choose from. Highly recommend this boutique!

They have super cute clothes. New arrivals every two weeks. You are able to try clothes on which is…read morea must. Price is pretty reasonable. Worker there is super nice and friendly. It's family owned so go support!

The prices and quality of selection is unbeatable in the AV. I stocked up on athletic wear and…read morecan't wait to go back. You can find something for any occasion. I'd give the customer service at this establishment 5 stars as well. Everyone was so friendly and eager to help but not in a pushy way. Loved the atmosphere too.

I absolutely love this boutique. Current fashions and other accessories fill the racks with many to…read morechose from. From fancy to workout, they literally have everything you need. Great quality, never cheap. Make sure to check out their website to get an idea of some of the cute items they have. There is no reason not to take a peak inside.

Best customer service!!! Love the manager and staff!!! They always show me multiple items and…read morecheck online too!!!

I visited the Torrid Palmdale Store and was really disappointed with the lack of customer service…read more There were three employees in the store, and not one greeted or acknowledged me. At one point I was holding several items, dropped one right in front of them, and no one offered to help--they were just talking behind the counter. I tried everything on and ended up liking a lot, but chose not to purchase in-store because of the experience. Instead, I bought the items online (over $600 worth). I've shopped at Torrid for years, and customer service used to be a big reason I kept coming back. It's disappointing to see that standard has slipped. Basic things like greeting customers and offering help really matter--especially when people go out of their way to shop in-store.

Had a last minute t-shirt order and found what I needed. Easy to find and will go back for more…read moreorders.

Great store got everything I need here thought I wouldn't be able to find a place like this out…read morehere in Lancaster but I did and I'm thankful for it being here

Once again the service is impeccable…read more Macy's will always make me smile . Love the sales and the reward program. I wish they had more selection of perfumes and mens suits, but I easily go online and purchase what they don't have. For me the value is well worth my money and time. Mr. Devonte, at the perfume counter is an amazing help. He never disappoints! He knows about everything sold in that department. In fact, all the employees are amazing! I think I have almost every perfume that I like there. Thanks for all the help Mr. Devonte. Also, absolutely love the Kalvin Klein and Anne Klein suits! Thanks Macy's!

I want to give a huge thank you to Bryant for his assistance. After a disappointing and rude…read moreexperience at Dillard's we went to Macy's to find a dress for my mother in law for an upcoming special event. She found a beautiful formal dress but needed a specific size. Bryant went above and beyond, locating three stores that had the size needed. One of those store being in Burbank. Bryant worked with his management team to confirm the dress was available and placed on hold for us. My mother in law was able to drive to Burbank same day and pick up the dress. We are beyond thankful for the amazing customer service from both Palmdale and Burbank. Thank you Macy's for proving the importance of excellent service!