Dr Ross and I had differences and rather than calling me and talking things out, he cancelled my…read moremembership. He is a good doctor but every time I talked with him, no indication was given him of his unhappiness with me.. Stay away

Dr Ross is more than just an excellent physician. He is caring and kind and LISTENS to his…read morepatients. I never feel rushed. His staff reflects his high level of patient care and professionalism. I wouldn't go to anyone else. If there were TEN STARS, I'd award them all ten.

"Neerja always takes her time and makes sure you understand what is going on. She collaborates with…read moreyou and comes up with a plan that makes sense. She is caring and compassionate in her approach. She is always professional. I can't say enough wonderful things about her. Thank you Neerja for all you do every day!"

I stopped going to this practice years ago because of persistent issues with communication,…read morefollow-through, and overall patient care. Unfortunately, after watching my husband continue to receive care here, it appears that little to nothing has improved. Appointments routinely run 30-45 minutes behind schedule, yet the actual time spent with the provider is often only a few minutes. Visits frequently feel rushed, with limited examination, minimal discussion of findings, and little guidance regarding treatment plans or next steps. The lack of communication is unacceptable. Test results are rarely communicated proactively and often require the patient to contact the office repeatedly for answers. The patient portal is frequently incomplete or outdated, making it difficult to access accurate information about one's own healthcare. Medication management has been equally frustrating. Prescriptions are written, insurance issues arise, pharmacies reach out for prior authorizations or alternative medications, and then nothing happens. Patients are left waiting while pharmacies make repeated attempts to obtain responses from the office. I understand that healthcare practices are busy. I also understand that occasional mistakes happen. What I do not understand is a pattern that has continued for years. These are not isolated incidents. They reflect a consistent lack of communication, accountability, and follow-through. As someone who works in healthcare, I know that patients deserve timely updates on test results, clear treatment recommendations, and appropriate follow-up regarding medications and ongoing care. Those expectations are not unreasonable. They are the basics. The only aspect of this practice that appears to function consistently is collecting insurance payments and copays. Unfortunately, the same level of attention does not seem to be given to patient communication or care coordination. After years of seeing the same problems repeated, I cannot recommend this practice to anyone looking for attentive, responsive, patient-centered care.

I adored Jami for the years I've seen her. From adolescence to adulthood, she was fantastic. I had…read moreno complaints for roughly 7ish years. She was the best, most understanding provider. Until she fell off the face of the Earth. I spent the past 6+ months leaving messages, texts, and voicemails literally begging for anything from an appointment to my medical records, just to be met with radio silence. Roughly 7 years of treatment just to be dropped with zero written or electronic communication as to why. This caused me to cold turkey my medication, which caused seizure-like symptoms, during a very bad time of my life, all while being sat wondering how this was allowed or why it was done. She is cash-only, which means I have zero legal rights to anything. Including my medical records. So even if I could afford the psych intake appointment from another provider, I'd be forced to start from square one because of the downright refusal to give me literally any communication. I thought maybe this was because of serious issues in her personal life, but the "operators" of the office insisted she's still in practice for existing patients, so after over 6 months I can only assume it's personal. This is a deplorable, disgusting, and downright unethical way to drop a patient, especially one that was being provided medication. She was fantastic in the past but I can NOT recommend any provider that is willing to vanish on their patients without, at BARE MINIMUM, some form of communication as to why AND the medical record for future providers. She never showed for my appointment today. One I made online over a month ago, after literally several months of not being able to make online appointments and being forced to "call for an appointment." "Calling" just led me to "operators" (it's a call center, honestly) that forward to her number. Which is a voicemail. Which never got responded to. So basically, no appointments. Suddenly one day I was able to request appointments online again!! Only on Friday at 3 or 4PM. And again, she never showed for it anyways. I'm looking into everything I can to do about this, and she isn't taking new patients at this time it seems anyways, but if you are an existing patient of hers looking for ANYTHING: give up. I guess.

Her website does not tell you that she accepts NO insurance. There is no one to ask. When I called…read moreI was put thru to a voicemail asking to leave my info or go online to make appt. Online I made appt and filled out new patient forms that had insurance info section that wanted insurance name, group number and optional photo scan upload. Last page asked for credit card number to be on file. I was suspicious and emailed why that was necessary. Cline wrote back that she does NOT take insurance. If I had gone ahead and given my cc info I would've been charged god knows what while thinking my insurance was being billed. I called out her deceptive actions and she denied any bait and switch. Quote " There was nothing shady. I've cancelled your appointment". Hmm..that's pretty shady to me.

The best thing I ever did was go see Dr. Lutz four years ago I was 290 pounds I was on all kinds of…read moremedication. She basically told me that she did not want to give me all that medication that it was killing me. She told me the truth unlike a lot of doctors that just want to give you medication she gave me the truth and it changed my life I'm now 210 pounds. I go to the gym all the time and the only reason I have to see Dr. Lutz now is when I hurt myself at the gym lol

I was referred to Dr. Lutz by a friend a few years ago, and I honestly couldn't be more grateful…read more From my very first visit, I felt truly heard and cared for. Dr. Lutz takes the time to listen thoughtfully and never rushes through appointments. Her depth of knowledge is impressive, and she explains everything in a way that's easy to understand. What really sets her apart, though, is her incredibly calming presence--it's something you feel as soon as she walks into the room. The entire office staff is just as wonderful--professional, kind, and always welcoming. Whether I'm dealing with intense anxiety,blowing my back out (what I'm currently dealing with lol) or anything in between, Dr. Lutz has guided me with genuine compassion and expert care. She's helped me through some incredibly difficult times, and I truly trust her with my health. I can't recommend her enough!

I've been a patient for over 8 years. I'm her last only adult patient. She also treated my son as a…read morechild with Aspergers and ADHD. Liz has been amazing. She's really helped me understand how my brain works. And how it doesn't. (More importantly). Despite a previous review of the front office problem. It has been fixed. I urge you to use this wonderful woman to help any of your kids with special needs. I never feel rushed. She always listens and acknowledges my feelings. Even irrational ones!! Also has helped me with some coping skills for my tougher areas I love you Liz You are appreciated.

I have been taking my son to Dr. McMorran for the past year at least and let me tell you, this…read morewoman is a godsend. She is so patient, kind, understanding, knowledgeable, and very personable. You will not regret using her!! I will continue to take him to her until she is no longer able to see him and even then I will try to get her to keep him! :)

Candee Eisenhart and her staff has been very helpful and understanding of my situation.Also very…read moreprofessional highly recommend this company. I won't go too much detail my symptoms, but let's just say I had a variety and she was able to help me and guide me to the doctors that I needed to see in order to get what I needed done. I was recommended by my mom and my sister and now I will definitely recommend anyone I know who is dealing with any health issues I can't express my gratitude on how much we've gotten done able to recognize the problems and able to have a solution for all of them so here's my review Thank You!

I've been seeing Candee over a year now and I have never had a better experience with a medical…read morecare office before. I came to Prestige as a disillusioned patient from the churn and burn Banner Clinic experience (horrific and impersonal). Candee and her small but mighty staff are the most responsive, caring and conscientious people out there. Never have I been left hanging (ahem Banner, who took a year to get my well woman billing correctly submitted for payment to my carrier and billed me $800 in the interim) and when I call Candee or message the portal I get a same day response. Candee has helped me lose weight, fix my A1-c and cholesterol, and has gotten my preventive work all done in record time. I now have a CPAP machine and sleep well for the first time in years. She takes time to understand how my body works and I've literally never had a visit with her that was less than 40 minutes of solid face time resolving my health questions and concerns. My quality of life is so much better because I now have a true partner in my quest for better health. Seeing Candee has changed my health and her expertise and care has vastly improved my life. She is the best practitioner out there.

Well started out promising but I don't think they know how to handle concerns and issues. I asked…read moreto switch providers for my next visit to Joy because with the other provider I have felt dismissed about the reactions I am getting every time (we are talking severe bruising and pain for weeks after insertion) well I called today (this morning) because I am 5 weeks out from insertion and have swelling, some pain and you can feel the pellet at the site (hard as a rock). I was told a provider would call me today to discuss what I should do. Yep no one called me. I was very firm this morning about how bad it felt and that it wasn't normal. So I guess I try again in the morning but most likely will not continue at this practice.

I have driven by this place quite a few times. I have been suffering with lack of hormones for far…read moretoo long and decided to take a leap and invest in my health. Hormone therapy can be expensive. You are constantly getting lab work done, every 2-3 months to verify your hormone levels. Melissa Salgado is their receptionist and she does a great job; and so much more. Amelia was my practitioner and has an amazing warmth and I really felt comfortable with her and Paula as well. I don't mind being farmed out to other practitioners but they should have the same follow-through is the original one. They just dropped the ball so many times. I left them feeling really disappointed. The lack of follow up and follow through was really lacking. When my labs would come back I would have to chase them down to get somebody to call me back. For the amount of money I'm paying I shouldn't have to chase them and continuously call and leave messages to get some type of response. I do not feel they were aggressive enough with my treatment and because I wasn't buying all the add-ons. I feel like I was a waste of their time and they didn't treat me or care the way they should have. I know there is a range of where they want your numbers to be... But some people don't fit that range and sometimes they need more. Everybody's body chemistry is different... hence the customization of the pellets.