I can see how some would give this place 5 stars depending on which nail tech they get. I…read moreunfortunately keep getting the same older woman with short hair. She is incredibly rude. Each time, she has made me feel like my very basic nails are such a burden on her. She sighs frequently and will rush through the process. She rushed me while picking out a color (because they were out of my first three color choices so she was getting annoyed). When you walk in, there is no customer service etiquette. They all just stare at you blankly until you initiate conversation, then they sigh and act like they are burdened you arrived. Unfortunately this is one of the only places in town so I will try again but will request a different tech.

Made me wait even though I had an appointment, rushed, nails were garbage had to go somewhere elseread more

i litrally loved my nail guy!! go to richard very amazing my nails have never looked better he was…read moreso kind and very talkative, we had some great convos!! go to him and get him that bag

We have our boat in South Haven and had our family up for the weekend. There were 5 of us girls…read morewanting pedicures. We called around and every place did not want to take our large group. We called k nails and they got us in. Nice place and very friendly staff. We were all pleased and will be back again!!!!

Very nice salon! People are pleasant and accommodating…read more Very professional no gossiping or personal drama.

I had the world's best facial with Meghan. Meghan was very courteous, professional and…read moreknowledgeable of the products she was using. She explain each step, as she proceeded with my facial. It was VERY relaxing. I'll definitely book another facial.

I was looking through the comments below and I am just in aw! My whole family and I have been going…read moreto Tom and Amy's for years now and have never had a bad experience! The staff is very professionally and friendly. I have a 4, 5 and 7 year old girls and they love coming here! In fact if ask to choose which salon they would rather go to get their nails done it would be here. The pricing is a lot cheaper than most places here in town. I definitely would recommend this place to anyone who likes a big, clean and sanitary place. Tom and Amy never disappoints

Tom and Amy treated us like family! Their oldest daughter also waited on us. We got two pedis and…read morewe both got flowers/designs and they look amazing. They also answered the phone every time we called since we had trouble finding the place when the parking lot was being repaved. They even let us out the back door to be closer to our car! 10/10 for sure!

I had a most wonderful experience with Yari this afternoon. She's a lovely, talented and thoughtful…read morehair stylist and colorist. She took the time to ask the needed questions to give me exactly what I wanted. Nothing was rushed, yet the time went quickly. Conversation was very comfortable. What I ended up with is the BEST color I've ever had. I can't recommend her highly enough!

Recommend Yari! I had an issue with my haircut yesterday with a different stylist and Yari…read morequickly volunteered to fix it up! So much better!

Had a wonderful experience. I got a 90 minute massage and Natalie was EXCELLENT!! She worked…read morethrough my knots and knew when to give more pressure and when to ease up. 5 Stars!

Peggy at Waterfront Day Spa is a knowledgeable, professional and fantastic Esthetician. She gives…read morea wonderful facial; you can tell she is passionate about what she does. My skin glows after a facial with her. The spa is clean, cozy and a darling space. Peggy offers her own signature line of products (that are great), along with Pevonia skin care products, makeup, and plenty of other beauty goodies. The only downside is that Peggy is a snowbird, so the spa is closed during the winter months. She is very missed. If you live in or are visiting Saugatuck, I highly recommend seeing Peggy at Waterfront Day Spa for a relaxing, customized facial.

Love this place for getting my nails done. I schedule with Linda and she is wonderful and the…read moresweetest person! She does little extras for me like a design and is meticulous at her job. I recommend this place to all my friends.

The atmosphere was very dull, you are greeted and sat very quickly though. The nail color wall…read moreisn't very appealing and I wasn't shown what type of pedi I would be paying for. I feel I was paying over priced for very basic things, as to other nail salons you have an option to choose what service you want and you know what you're paying for. They do manicures very nice. And have very good designs.

Kim was so sweet! They were closing up when I came in, but she stayed and took the time to do an…read moreamazing pedicure. I will definitely go back ti this family owned local business!

Very welcoming and friendly people. They were ready when we walked in to get started. Very patient…read morewith us. They said french tips would be 55$ and i only added a little gold on it not a hard design and it shot up to 70$ and which i felt was quite expensive for such a small and not hard design

Andrea does an amazing job! My hair has never looked or felt better, and I have the white blonde…read morelook that is hard to maintain without breakage. She's professional, kind, and goes out of her way to make every client feel like a star. I can't say enough good things about her, I'm so glad I found her. She also won't charge you and arm and a leg, she is incredibly reasonable.

Andrea is an excellent hair stylist! She is very creative and works great with my curly hair! She…read morehas been very flexible and if u need a wax, best technique ever!

Had a manicure and loved everything about this hidden gem. So many colors to choose from. Very…read moreCLEAN! Will be back.

What friendly and conscientious staff! They try to make it absolutely to your satisfaction. Limited…read moreconversations, but kind and considerate. Ambiance is limited.