For the past year or so, I have been experimenting with different types of false nails (powder, acrylic gels, etc.) because my natural nails tend to break quite easily. However, I am also extremely cautious about getting false nails that are too long to the point where they impede on everyday tasks like typing on a keyboard at work. Due to this caution, I have only been to one or two salons in NYC since moving there five years ago. However, my parents and sister still live in Franklin Lakes and have been begging me to try out Natural Nails. I am so glad I did! I came in without an appointment at 5pm on a Saturday, expecting a long wait and an unhappy staff. Not only were they accommodating regardless of the large number of patrons but I was seen very quickly and without feeling rushed. I chose a color for my acrylics and Wendy (who did my pedicure) chose a matching color for my toes (regular polish). After Wendy completed my pedicure, I saw Karen for my acrylics. I explained my concerns with her, and she was open to all of my (unnecessary) fears. They turned out to look precisely as I had envisioned in my mind. I highly recommend this salon, and have already made an appointment in two weeks to refill my acrylic manicure. Thank you, Karen and Wendy! read more

Natural Nails & Spa - Nail Salons Near Me - Franklin Lakes, New Jersey

Pedicure took 15 minutes and everything was extra. My small daughter got a polish and it took the same time as the my adult pedicure. Top coat $2 extra drying, $3 some extra polish $10 more. Worst experience ever it was so rushed it was uncomfortable and they didn't scrub the heel. I had to ask twice. Never again! read more

I was a steady customer for many years, but when my nails were destroyed, not from them, but from putting I decided to take some time off. After a return returning, I if you not a steady customer, you do not get treated the same go away in the . The pedicure is also the fastest pedicure I've ever received. $32 for a 15 minute pedicure, where the girl was rushing so much that it was beginning to become uncomfortable I will not be returning. read more

Solid! I don't come here if I want anything complicated, like a design, but they do a good job on the basics. Prices are reasonable and the place is clean. Don't expect a warm greeting or any special attention - this is just your standard nail salon. Overall, happy with all my visits here! read more

Natural Nails & Spa - Almond shape, sheer pink gel manicure - Nail Salons Near Me - Franklin Lakes, New Jersey

I came here with my friend since she gets gel manicure here. I opted to get a regular mani pedi since they said she would take about 35 minutes. I should've known what the experience was going to be like when the woman pulled out the nail clipper from her pocket Vs the ones in the sterile kit. she asked if I needed a cut and I said yes, she then cut some of them so short that it actually hurt when she cut some of them. The pedicure was super rushed and did not feel relaxing at all. For the manicure they were not evenly filed and she made a mess so when she was trying to clean it up she still left a mess on my skin. My mani pedi ended about 5 minutes before my friend was even done. Definitely wouldn't return. read more

Pedicure - I have been going here for many years without making a reservation and today was asked if I had a reservation ~ since it was a Monday there was very few customers being serviced and no one waiting I thought this was odd ~ With so many "Nail" places to choose from you would think they would have better business sense ~ read more

Professional, clean, and kind. They have so many colors, and all of their technicians are meticulous. I go here all the time and highly recommend it! Even their basic pedicure is amazing, and their powder gel manicures last a long time. They always make sure to check that you like the color, nail length, nail shape, etc. read more

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poor service nails chipped right away kept continually trying to upsell me on stuff.terrible service super rushed

I've been a long time customer at this nail salon, and I've always had a good experience. This last time, however, was a terrible experience. I had a pedicure and manicure done by I believe Yuki, and I ended up getting a pus filled infection on the side of my toe. She was trying to get the pedicure done so fast and probably ended up cutting the inside edge of the skin next to the toenail. This is very worrying even if they say they use "sterilized tools". I also requested a full arm wax, only if they had the time for it, and she said yes and that it would be $30 for full arms. Again, she was trying to wax and get it done with so fast that she hit my face twice while pulling the strips off, and left multiple spots of unwaxed hair. She was already going to put oil on when I had to tell her of all the spots she missed, which she said were fine and unwillingly redid 3 areas and still left the others. Then I told her I have a little bit of hair on my fingers, and she got annoyed and said it would be extra, so assuming it's just a few hair on fingers, it would not be too much additional cost. I've had arm wax done many times before and fingers have never been an issue where they charge extra. And the proper way to wax fingers is to use a stick to put on just a little wax on each finger so it's easy to remove such a small area. Instead, she used the large roller with wax to put the wax on my ENTIRE HAND at once before I could say anything. Of course, when she tried to take off the wax, since it was so much and so thick, it dried and it wouldn't come off. She had to pretty much pull it off over and over again, causing my hand to become swollen, painful, inflamed, and red, like from a burn. And I don't even have hair on my entire hand, all I asked for was fingers. She admitted she had put too much wax and it had dried. To clean off the wax she had left everywhere, she was using a rough small little napkin and pumping just a little bit of oil and scraping my arms roughly with this. I asked her if I could have a wet towel (which they definitely have for nail service) or even just a piece of bounty paper towel (which they also have) and she said oh no, we don't have those just these small napkins. When I insisted, she said she'll try to find one in their office, and came back with a slightly larger one sheet napkin. When I asked for something to help with the pain on my now throbbing inflamed hand, like aloe, she said no it's looks fine, you don't need anything! I was shocked by her answer and didn't even know what to say. When she charged me for all service, she added in $16 extra for fingers! Even after burning one of my hands! And earlier, she didn't even know pricing for an arm wax and had to ask other colleagues. I asked why is it so much for just fingers and she said it's $8 per hand, and instead of apologizing for what she did to my hand, she said your hands are too dry. I have never heard of individual hand prices, especially since all wax prices are for both arms or both legs, etc. I later checked their pricing brochure and saw $30 for full arms and $6 for hands (plural meaning for BOTH). When I questioned the manager why I'm being charge $16 instead of $6, before he could answer, she said something to him in their language, and he agreed with her that it should be $16. First off, it's extremely rude to be speaking amongst each other in a different language while performing services on clients, and sometimes even laughing which they do, it almost seems like they ask you a question in English and then right away talk to a colleague in their own language about you. In general, there are plenty of salons that claim to have clean environment and "sterile" tools, so this was just an awful, and damaging, customer service experience that will cause my entire family and friends to now go elsewhere. read more

Been getting my nails done here since they opened. Kind staff. Clean establishment and always do a great job.

Love this nail salon. The staff is professional and nice. They are handling reopening very well with distancing. All the staff wears face shields and there's also a barrier between the customer and the staff while getting your nails done. I've gotten several pedicures, regular manicures, gel and SNS. I recommend them all -- especially the gel. It lasted weeks without peeling! read more

Natural Nails & Spa - 389 SNS dip gel - Nail Salons Near Me - Franklin Lakes, New Jersey

What the fuck is even this. Rude staff. Horrible service. Couldn't comprehend why I kept asking her to fix my nails... if THIS is what you think a good manicure looks like, you should NOT be a professional nail artist. I paid $55 for this garbage and gave her a $5 tip out of courtesy. She then rolled her eyes when I handed her the $5.... RUDE. I should have given her nothing. She also kept saying my nails were "too short"......sorry I don't want long tacky tips. For a place called "natural nails" they definitely don't live up to the name. read more

Natural Nails & Spa - Nail Salons Near Me - Franklin Lakes, New Jersey

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I don't see why people love this place it was really nothing great at all. No one was friendly,my pedicure was over in 25 minutes and it was unremarkable at best. Honestly I do a daily better foot massage and scrub on myself! The manicure was ok but the paint job sloppy. They also had no one doing a comp shoulder massage which most places do! I would not rush back here at all. I would probably only go back if I had no other option. The highlight for me was that it was next to the Market Basket so at least I got a good quick dinner after lol read more

i had a gel manicure with Cathy and when i had the gel removed, there were dark lines on every nail! the owner admitted it was caused by incorrect application with the machines but did not offer to do anything. i was told the nails would have to grow out. So i have been dealing with months of horrible nails, weakened and damaged by their work. They did not even offer to give me free regular manicures until the damage grew out!! read more

This USED to be my favorite spot to go.... This was before I got nail fungus on 2 of my toes and 2 of my fingers... Cleanliness should be their number one priority, especially when dealing with people's nails. This just means they are not sanitizing their nail tools properly. Sad to say I found a new place and won't be back read more

Easy to get an appointment and really nice staff. Price is good too. Lots of different pedicure choices and a clean facility. Great location. read more

I'm really not one to write a lot of reviews but I was shocked to see some of the pictures for this business. I've been going here for years and I've never left disappointed. The place is pristine and immaculately clean. They are taking all current Covid precautions and I have never left there with my nails looking anything but awesome. And my gel manicures and even my pedicures last really long. More often than not I am faced with making an appointment because my nails are too long and not because of the manicure condition. Just my experience. read more

WOW is all I have to say- this place is tip top for a great price . I got a free manicure here as a first tome customer with a coupon and a pedicure, and was impressed by how gorgeous it is! Matching furniture, new ivory massage chairs, even a little chandelier. This place was clean, stylish, and te women were so friendly. I cut my nails really short so I was expecting them to comment on it (like the women at all the other salon do, i'm always embarrassed) .. And not a word! No loud talking in a foreign language about my feet! They were all wearing matching uniforms and looked spectacular. My pedicure had all the works- they didn't miss a thing and Then some- my massage was so long, they had a parafin wrap on my heels, oils salts, scrubs with massage to really get your skin shining. These massage chairs actually felt good too- instead of beating my back and resulting in more discomfort (like most massage chairs do) the manicure was awesome, they did not rush it and spent time on each nail making sure it was perfect, then while I was getting the manicure, I got the most fantastic shoulder/back massage ever, and she kept going through like half the manicure! I almost fell asleep from relaxation. and sterile tools- straight from the packaging Coupon or not, I'm coming back and you should to- its got wonderful girls, a clean glamorous interior, new chairs, and great service- with a great price! read more

HORRIFYING HORRIBLE DISGUSTING NAIL SALON. I GOT FUNGUS!!!!!! Just started coming here about 3 months ago. Switched from my other nail salon that i've been going to for 8 years... worst mistake ever. I live in franklin lakes so this was more convenient for me than my old place. First time i came i got a gel manicure, very mediocre. Nails looked nothing special and the gel was opaque and not painted right in spots you could see through, and it was a grey blue... not even a light color. Next time i got acyrlic tips, for $50. Which is already $15 more than my last place so i was expecting these to look amazing. They were so ugly. Asked for medium length they made them so short, and the acrylic was so thick, and the gel was just layered all on there and made it even thicker. They have no idea what they're doing with tips. If you dont know how to do it correctly don't offer the service. They barely lasted 2 weeks, which at my other salon my tips lasted 3+. Also took my friend here with me for pedicures too, so gave this place even more money, and they rushed the job soooooo bad. I have never had such a short pedicure in my life and my feet looked worse than when i walked in. Just pathetic. Anyway, 4th time i get fill ins. Figured one last try here. This is where it gets disgusting. First off had to go back 3 times that same week because the gel kept peeling right off the nail. Unacceptable. Especially for the prices. So then after 8 days gel is peeling off left and right again... and i see under the acrylic theres a big dark spot underneath, so i peel the acrylic off and my nail has GREEN FUNGUS. Never in my life have i had this. It is so disgusting and this place is clearly not clean whatsoever. Stay away. Dont waste your money here. I am running back to my old place asap and hopefully i can get some money back or something from here because this is ridiculous. read more

I have never been more rushed in a pedicure in my life! Not only did they take me 15 minutes late for my appointment but then gave me a 10 minute pedicure. Not worth the money! read more

Still doing a great job! Been client for 7 years! Always friendly, always caring, always helpful, and the work is always very good. They are great! read more

I have been a client of Natural Nails & Spa since they opened. They are very well organized and have extremely friendly staff! Prices are good compared to other places in the area and their quality of work. I have never left there disappointed! They change up their menu with cool different pedicures every so often, which makes me excited to try new things. Love this place, won't go anywhere else!! read more

I've been going to them now for almost three years, and you would think they will take care of there good clients, I always feel rushed when I'm there, they never take you on time you always have to wait. Never make an appointment late because they close at 7, but it's ok to wait for other clients to get there nails done (not they should not book back to back). I understand people get late but come on waiting almost 20 mins and that time got taken away from my time on getting my nails done, they didn't have time for my Pedicure but yet I called at 11:32 in the morning. They tell you yes, but when you get there they turn you down. I am very unhappy with today's service. Will be going elsewhere from now on. read more

My favorite local nail salon! They are always very timely and accommodating. The atmosphere is very calm, quiet and relaxing and Jess & the staff is always professional and welcoming. The services are top notch, the salon is always clean and tidy.. I have never been disappointed, and all for very competitive prices!! I can't say enough great things. read more

Never come here for powder dip extension tips. I have had acrylic tips in the past but decided to try doing the new dip powder instead. They came out great. I went back 2 weeks later and they didn't tell me that you couldn't fill powder dip tips and you needed to pay $50 again for a while new set. Pretty hard to believe you need to pay $50 for a new set of tips every 2 weeks. I then decided to call other local nail salons who said that they were able to do fills on powder dip tips. Either they lied to me or they were trying to rip me off making me pay $50 for a whole new set of tips. Very schemey business they are running. read more

This nail salon is wonderful , they do an excellent job on my nails and feet. Ask for Wendy she is very good, but they are all very good. You want a good, clean environment for nails go to this place. read more

They are great here, and my nails always come out wonderfully. Candy and Jess are so sweet and always do the job well. Great place.

Got nail fungus and never went back! The place looks clean, but it clearly is not. I am posting this 2 years after the incident. What prompted me was the other post where the person posted the nail fungal picture! Guess it is still going on so I wanted to share my experience as well! read more

I love love love this place! I got a reflexology pedicure and it was beyond amazing. Then I showed the one girl a photo of a nail design I wanted for my gel and it turned out even better than the photo. The prices and service are outstanding. I would absolutely recommend this to anyone. read more

Natural Nails & Spa - My amazing gel manicure. Love it! - Nail Salons Near Me - Franklin Lakes, New Jersey

Found a coupon in septembers coupon clipper for a free manicure, pedicure, or 20% off any spa service. Expires the end of October for their grand opening. I got the free manicure and $5 ten minute massage while getting manicure. The manicure was great and the massage was better than expected. They used sterilized tools that were sealed and opened before use. Some nail salons add on a $2 charge for sealed tools, they did not. Will be heading back for the free pedicure before the end of the month. I may have found a new nail salon. They also offer different types of massages and facials. read more

Hands down the best nail salon I've been to. Even the base level treatments feel luxurious - they really go above and beyond to make you feel pampered. I don't get crazy designs so I can't speak to the technicians' creativity or anything but they do a very neat, even job with nails as expected. Definitely splurge on the massage as your nails dry- it is WELL worth it and another feature I love about this salon. Dont forget to grab a frequency card on your way out. read more

This is the best nail salon I have been to in New Jersey. It is VERY clean, they autoclave which is almost impossible to find around here. They consistently do a good job, the atmosphere is pleasant...its everything I've been looking for in a nail salon. read more

Horrible experience! They rushed my pedicure even though they weren't that busy- pedicure was only 10 minutes! Then they said they couldn't use my $30 gift certificate because the pedicure was $25. I asked them why I couldn't save the remaining $5 for next time or use it for a tip...they were so confused, and they really don't understand how money works. I won't be back...horrible customer service. read more

Honestly I would give this place no stars but Yelp doesn't do that. Went for a gel manicure on Sunday and was actually pleased with the outcome however yesterday my acrylic tip broke so I went to get it fixed today. The lady fixed my nail no problem but then tried to explain that it would be $10 to fix the one nail. Now usually I know there's a price to fix them but i've never paid anywhere near $10 for just 1 nail. Other customers agreed that $10 was a bit extreme! Also, called later in the day to ask how much the service actually is and they told me $5! Shows what kind of business they're running. read more

Had an amazing Dream spa pedicure today as a treat for my birthday! $40 and it was totally worth it, mask on your legs a slushy crystal bath(so cool) scrub callus treatment 10 minute massage hot stones and paraffin on your heels! Really enjoyed! Clean spa very nice staff! Ask for Wendy! read more

They were very nice and bonus points for the soft music..but I honestly don't see what the big deal is about. I think some fellow-Yelpers overestimated this place or else I came on an off day.... My heels are still rough after paying more for a pedi upgrade. I have cotton fuzz all over my legs that barely feel moisturized and were barely massaged. I had to show myself to and turn on my nail dryer and got no shoulder rub. I'll stick with my Blooming Nails in Wayne. read more

My go to nail spa. Love Jess and her staff. Very clean and comfortable place. Tools are sterilized. I always go for a gel manicure and a dream pedicure (which includes a 20 minute reflexology massage). They also offer chair massages. $5 for the first 10 minutes. Can not recommend enough. read more

This place is amazing. I have had countless experiences with nail salons and I must say that I am thoroughly impressed with this one. The atmosphere is very classy. Everything is spotless and the staff is very friendly and accommodating. They offer various spa pedicures as well as the usual nail and waxing services. The woman that did my nails was very thorough. She took her time. I left feeling glamorous and relaxed. I would go out of my way to come back. read more

I can't speak highly enough of Natural Nails. It is clean and pleasant and the staff is so nice!! The best part is the massage!! Ok, they do an awesome job on color gel manicures and pedicures too. read more

Not sure why all the raves. Staff not particularly friendly to me or my daughter. The manicurist had a runny nose and kept wiping it with her hand which was disgusting throughout the manicure. I feel like they stood over me intimidating me to give a higher tip. I won't be back. read more