I went to get a Mani Pedi and first off it smelled like chemicals when I got there. Then I was sat…read moredown for the Mani and it honestly was bad, they obviously don't clean tools between uses and they used no numbing cream for the cuticles they cut to short. They also did not use disposable anything nor did they disinfect things before putting them back. The pedi had no plastic in the tub and same story as the Mani. Did not want to talk in the slightest and my hands were as dry as sand paper afterwards.

Service was ok went back the place was closed down for several days so I went to Professional Nails…read moremuch better more friendly and always open even on Sundays.

I am new to the self-care game, but Phat Nails was the perfect place to start that journey! They…read morewere kind, clean, and helped me feel comfortable and pampered every step of the way. I will definitely be back, even after just getting a simple summer pedicure! There is plenty of parking and a waiting area sufficient for their needs. Their precautions as COVID restrictions have begun to be lifted made me feel safe! Their employees are friendly and have a great relationship with their customers and one another. I will be back!

I was very disappointed because this place had good reviews. I normally don't even leave reviews…read morebut needed to after my nails began to chip after 4 days. I did a dip manicure and was told on the phone it was $45. I knew I made a mistake when I walked in and saw nail dust EVERYWHERE, paper decorations, and it smelled heavily of cigarette smoke. I didn't have any polish on when I came in and they didn't do ANY cuticle trimming or grooming of my nails other than filing them. Even post manicure, there was no massage, no lotion, no cuticle oil, nothing! They couldnt find the first 2 colors I wanted and ended up going with my third choice which was relatively unprofessional as well. I left with gel and polish all over my skin. Finally I got up to the counter to pay and they charged me $50, when I was told it would be $45. I will not be going back and do not recommend it to others unless you want to pay $50 + tip for 4 days of barely decent nails.

Called on a Saturday and they got me in within the hour. Not only were they fast, they were also…read morethorough and Lim is a perfectionist, making sure everything looked perfect. I wish I would have taken a before and after. And the stone massage was to die for!

All the staff are so kind and make you feel welcomed and comfortable with complimentary water. My…read morepedicure was honestly one of the best I've ever gotten, and I've gotten a lot. The attention to detail and quality was amazing!

I came in with some girlfriends for a pamper day. I decided to get a pedicure for $25. The young…read moreguy who did my pedicure, did an awesome job. He did everything gently and carefully. I even got what felt like a ten minute massage. He even put my sandals back on me like Cinderella and her missing glass slipper haha. I basically felt like a princess. It was exactly what I needed having just traveled all the way from Seattle yesterday. I don't know his name but he was wearing a flannel. I really appreciated the pampering. Much needed. On top of the fact that the prices are great. Will 100% be back next time I'm in Provo

I Love this place! My nails always look amazing! My nails rarely chip and Tina is amazing at nail…read moreart.

Best pedicure I have ever had!! I'm from California and all our shops are still closed so I NEEDED…read moreto get my feet done ASAP! Utah is the only state I've been to that used the cheese grater on your feet and I needed it BAD! 5 months and my feet needed help. I got the older gentleman and he worked my feet until they were PERFECT! Took a few minutes longer but totally worth it with awesome results! I would recommend this place 100%! They took COVID precautions and has screens up between them and us. Such a great experience! My picture is gross but if you have bad heels then you will love it!!!!

Update: Sigh Maybe…read morethey're under new management. Gone are the nice people who cared, as well as the good service. Here to stay is the practice of treating you like dollars to be extracted. But, if you like being treated like you're the a-hope for pointing out an obvious failing, you're in luck if you come here!

Great staff and pedicures. They took their time and did a great job. My foot massage was amazing…read more Will definitely be back.

Emily's work is always what I want I'm a picky and lucky customer too! I'm thankful she has…read morepatience with me.

this place is amazing!!! they are super fun and talkative and love to make fun of everything!! thay…read moreare loving and welcoming!!

So disappointed! Number one talk to your customers. They use the Dremel to remove the previous gel…read morepolish, and ground all the way through the nail. Toes are so sore I can't hardly wear shoes. Polish is nowhere near the cuticle. looks worse than my last months we just removed. Just go somewhere else and get a good pedicure.

I was visiting from out of town and needed a pedicure last minute. I called at 9:30am on a Saturday…read moreand they said they could get me right in! It was very calm inside and they did a great job. I got a pedicure with a paraffin wax. It all felt so nice! The cut and color of my toenails look fabulous. I'd come back, no hesitation!

Too bad they aren't happy here...so cold and unfriendly!!!…read more I was looking for a simple polish change. A very gruff woman (?) with the shaved head grunted at me 4 and walked away. I had no idea what that meant until she growled at me and hand signaled me to come. In 2 minutes she was done with her mediocre job...with polish on most of my cuticles. They used my polish (not gel)... on a clean 'prepped' nail and charged me $16.50! *Being new in town and a regular patron of my last nail shop for 15 years...I recognize good service....and was looking for my new spot to frequent. We'll this aint it!!! What a disappointment...never going here again...word to the wise - don't waste your money! *and PLEASE don't get in the service business if you hate people!!!