Everything went very well. Now to be honest there were two minor glitches. You know how your car…read moremay do something but when you take in to the shop it won't do it? We were showing a neighbor the chair lift and we could not get the foot rest down! Then it happened to my wife a few times and then it happened to me. Once it stopped midway when my wife. She pressed the back and then forward and it started again. I called. The crew was out of town but they called the next day. It would take them two hours to get back to town. They stopped by at about 1715 hours and of course the chait lift functioned perfectly. But this crew doesn't quit easily. They took every access cover off and checked every electrical contact. They tan it up and down the stairs, operated the foot rest up and down a couple of dozen times. Nothing. But they didn't quit. They replaced the foot rest and I think they replaced the travel switch. And emphatically stated that if anything happened to call again. Nothing has wrong has happened. The crew was great. They worked carefully. No swearing or foul language. They talked, laughed and where happy. This showed me that they were well motivated and enjoyed the job. It was evident in their workmanship. We picked Arrow because they had a show room that we rode five different models. The others wouldn't phone us back or send us information. I'm still glad we went with Arrow. You will be too.

From the owner: Arrow Lift's Des Moines location offers a wide range of stair lifts, home elevators, and other…read moremobility solutions. We're looking forward to helping you find the right solution for your home or business.

We stopped in here a couple week ago looking for a replacement bolt for my girlfriend's mother's…read morewalker. It was relatively early on a Saturday. We were greeting immediately when we walked in. Unfortuantely they did not have the part we needed, but the gentleman working was very helpful and gave us great advice. We ended up ordering the part off of Amazon. The customer service we received here is worth the five stars... If we end up with medical mobility needs in the future... I know this place will be one of the first ones that comes to mind.

Another one that I don't understand why I haven't written a review yet. I blame laziness…read more Nigel and his crew are wonderful. We had rented from them several times and were heading into a busy year. He asked how many more times we figured we were going to rent from him, and recommended we buy a used scooter. This has probably saved us several 100 so far. We bought a hitch rack to take it around on, they put it on for us. I was looking for a rollator, but every one I saw was too narrow (I'm a big guy). Before we were through asking, he walked into the next room and brought over one. It's in our car now. It fits me perfectly. Their prices are reasonable, they are wonderful. Give them your business.

Good people, and they really care about your equipment -- and about you…read more I brought my Bruno Chariot power chair lift in to 101 Mobility in Urbandale for basic service (just a grease on the trailer). They got me in the same week -- already a win. After the first service, we started noticing some preexisting issues that showed up once things were moving better. I brought it back in, and this is where I was really impressed. During that second repair visit, John (the owner) sat down with me personally. He took the time to walk me through exactly what was going on with my equipment, what it meant, and how to take care of it going forward. He didn't rush it, and he didn't talk over my head -- just honest, clear help. If you depend on mobility gear like I do, that kind of service really matters. This isn't just about keeping a chair or lift working -- it's about staying safe and independent. John gets that. They're a small business, and I want them to succeed -- because this is the kind of place you want around when you need real help. If you use Pride, Bruno, or anything similar, I'd absolutely recommend them.

From the owner: We offer stairlifts, wheelchair ramps, porch lifts, patient lifts, and more backed by the best…read moreservice and support in the industry. Our local team sells, rents, installs, and services everything you need to make your home or business fully accessible. What makes us different? We have Mobility Consultants, not salespeople. We start with a free in-home or virtual consultation so we can learn more about your needs. Then we provide a no-obligation quote for your perfect mobility solution - we'll never pressure you into a decision. Our experts are certified to install and service each of our products, so we've got you covered. Questions or concerns? Give us a call any time - we treat every customer like family!

I needed new comprehension socks and they ordered me what I needed. The help there was very…read moreknowledgeable and attentive.

If I could, I would give Hammer Medical a negative 10. They are the worst. I could not receive my…read moremedical supplies without paying for them first (as expected)...sometimes I would pay w/cash, check or credit card. I always made sure to get e receipt. Than they starting sending me bills in the mail for the supplies I already paid for. Than they started sending me itemized billing, that they had changed the date(s) on, saying I owed even more $$ than the before billing statements they sent. Than they started sending me threatening billing statements saying they were going to sue me for $$ owed. I replied, please do. Please sue me, because I will counter sue showing proof that I pre-paid for my medical supplies & show how Hammer changed the dates and added more $$$$ owed + I will counter sue for all the grief and stress Hammer put me through while fighting stage 4 anal cancer. I also contacted the Department of Human Services and sent them copies of all my receipts along w/ Hammer's bogus itemized billing statements. Needless to say, Hammer quit sending me billing statements and I (luckly) found Unity Point at Home (A+) and now get ALL of my medical supplies from Unity Point. AVOID HAMMER MEDICAL AT ALL COST!!

I would give them a zero rating. I took my truck there because my lift would not fold in half. They…read morehad me wait in the waiting room for a hour and just to tell me that they couldn't fix it. It cost us $172.00 just to tell us that they couldn't fix it. We called another mobility place that took 10 minutes in total to tell us what needed to be fix in our situation, and have me back on the road with no issues. Mobility Works tried to tell me that I would have to buy another lift that would cost around $5000. I would not recommend them to any of my friends or family because they just rip you off. I brought this to their attention all they could say that the part was probably not in stock. If that was the case why wouldn't tell me that then. Instead of telling me that it couldn't be fixed. They didn't even offer I'm sorry for your inconvenience or we can make this right. I didn't ask for any money back but a sorry and we will work on our communication skills would of gone a long way with me. I don't like writing things like this but I would consider a different place if you are scared of this situation. 101 Mobility 4450 NW Urbandale Dr Urbandale, IA 50322 319-259-3500 They fixed the problem in 10 minutes and at a very much lower price than Mobility Works.

I rented an assessable van to take my sister, who's in a wheelchair, out for our family holiday…read moreparty and to drive through several holiday light displays. They were very good to work with and very accommodating. The van was easy to operate and worked well for us.

Highly recommended. No extra fees for getting fitted for CPAP. Free delivery to your home. Great…read moreand attentive customer service. Works with Medicaid. You mainly just give them authorization via phone call to send delivery to your home each month. No extra fees for that. If you prefer, they can also deliver at your work place or they can meet you if you dont want to pick up the supplies yourself at Urbandale. Top notch. Wish I could have stayed with them but I moved out of state. A+ I have no financial disclosures.

Believe me this is worth the read! Can I start with "Is this heaven?" "No, it's Iowa."? Traveling…read morenorth on I35, I realized with horror that I had packed the wrong water chamber for my CPAP machine. You need to know my sleep apnea is off-the-charts, like in if I miss one night I'm probably going to have a stroke or heart attack. It's that bad. Since we were driving through Des Moines, I used Google to find ACS MEDICAL and spoke to an angel named Dominique. Yes they had what I needed, and yes, I could pick it up as soon as we get there. Not only that, it was a great value, lower than most internet sites. Hallelujah!! There aren't words to express the service we received (including the huge hug I gave + got from Dominique) and the service we got from Korea and Greg, the manager. Don't hesitate to reach out to this company! You'll not regret it!