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National Electrical

1.0 (5 reviews)
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Ask the Community - National Electrical

National Electric

National Electric

(31 reviews)

Downriver

I contacted Robert explained how I wanted a transfer switch installed. I wanted to run the ac. He…read moreexplained that the ac was connected to the meter. I had a 60 amp box needs to be upgraded to operate the 50 amp generator. Upgraded panel installed plug on the outside was installed. I was shown the hook up steps to the generator. I was told after the job was done a transfer switch was not needed to be installed. That was only for the stand by generators for auto switching. I said what about the ac ? . Oh that is connected to the meter like I told you before. . I guess this part was lost in translation this was the whole reason why I called you out so I can run the ac when the powers out. So if I want to have this done will cost you extra to do this . Lesson learned I guess.

Predatory Pricing and Unprofessional Conduct…read more This review cost me $150, please use this knowledge. I strongly advise potential customers to look elsewhere. What was scheduled as a simple $100 service call to add a single space to my panel was immediately escalated by their technicians into a $13,000 verbal quote. They claimed my entire service line and panel were "compromised," yet they refused to provide the written diagnostic report I paid an additional $150.00 to receive. For three weeks, I was subjected to a cycle of misinformation and delays. My interactions with "Rob" (owner Robert West) were particularly unprofessional; after misleading me for weeks and stalling my project, he promised a full refund that never arrived. I was very worried after hearing this. Completely ignored for weeks. Rob gladly cashed my check though anyway. This company appears to rely on high-pressure "emergency" tactics followed by a total lack of accountability once they have your money. Save yourself the headache and check their history with the BBB before inviting them into your home. I'm just thankful I never hired them. BBB complaint #24794263 National Electric LLC #801479710

Service Tech Electric

Service Tech Electric

(16 reviews)

Downriver

If I could give Ken more than 5 Stars I would. I recently…read morebought a house in Wyandotte and need some work done in my basement. I called him late in the day on a Wednesday and he was able to come give me a quote the next day on Thursday. Ken showed called when he was on his way and showed up exactly when he was promised. He gave me an unbelievable quote for the work I needed done. We discussed him coming out on Monday to do the work, but after I told him my movers were coming tomorrow (Friday) he asked if I wanted the work done before my movers came. I said that would be awesome, but that is less than 24 hours away. So what did Ken do? Ken literally left my house got his work van and one of his employees and was back in 1 hour to do the work!!! Not only did that type of customer service just blow me away, but him and his partner staying until 9:30pm to finish the work was over the top. Not many people would do that. It's not very often in today's world you find someone as polite and professional as Ken, and It's even as less often you find someone that takes as much pride their work as he does. Highest recommendation possible!!

I've grown tired of the power outages and bought a home generator. The first time I used it,…read moreextension cords where all over the house. Not acceptable. I engaged Service Tech Electric to install a 50 Amp power outlet box and Interlock Kit for a Square D Breaker Box. Works great. Their services are reasonably priced. Staff is very knowledgeable. All work done to code and passed city inspection.

Mac's Service Equipment

Mac's Service Equipment

(2 reviews)

We had a lift truck repaired by Mac's. They used refurbished parts. I assume they did not give back…read morethe old parts because they must have used them for a core charge return. The refurbished parts did not last long and we had the same issues again. They charged us to redo the repair with a lengthy rental charge while they were fixing our machine. I would request parts back (I believe state law requires it) and ask for a warranty on repairs/parts if you deal with them. This was a very expensive lesson learned.

Beware of this company. I brought my forklift battery…read morecharger in for repair. I paid the $45 diagnostic fee. They told me I was a bad transformer and could not be repaired and attempted to to sell me a $450 used unit. I came to pick up my old unit and they kept trying to convince me to give them the old unit and they would refund th $45 dollar fee. I declined. They took 15 minutes to bring me back my old unit. When I got it back i discovered the controller card had been taken from my old unit. When confronted about it they said "I don't see why all the fuss over a scrap charger" then returned my control card. I reinstalled the card and took the charger to Earls Battery Service in Fraser, MI. They gave me a loaner unit to use why they checked my unit. They called me the next business day to tell me my charger was repaired. It was a bad wire and cost me $80 dollars. Mac service in my opinion is a very dishonest company and will try to rip you off

National Electrical - electricians - Updated October 2026

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