I've purchased a battery for a Dodge Challenger SRT8 here, and their service is GREAT!!! I've sent…read morea friend there to get a battery for his Chevy Cruze, and again, he said the service was great. Also, the price of their batteries are reasonable, and they're willing to install for no additional cost. When you need to replace your battery, go here and you won't be disappointed!!!

Having trouble with our scooters. Stopped to check out this…read moreplace. Tim took great care of us!! Installed and everything!!

They couldn't help me but they were extremely helpful and nice! I was looking for a "value" priced…read morecar battery but they had nothing that fit my car.

Couldn't replace a simple battery watch, no recommendation as to an alternative so they're a poor…read moreplayer!

Fast and convenient! I needed a replacement battery for my garage door opener remote. They replaced…read moreit in 30 seconds and I was on my way. The man working there seemed to be the owner and was very friendly. They have all kinds of batteries including car batteries and any kind of bulbs you can think of.

If you want to pay $10 to have them install a fob battery any idiot with a dime can install - and…read morenot tell you there is a $10 fee for the assistance, they're your place. When I asked why it was $14 for $4 worth of batteries, I got a half hearted sorry I should have mentioned it before I did it. I used to go to these places anytime I needed a battery. Never again. UPDATED REVIEW: The owner responded but missed a key point in my review: ASK CUSTOMERS BEFORE DOING SIMPLE DIY JOBS WHEN IT INCREASES THE PRICE

The team of Corey (sp?) and Tommy working the evening I had a dead battery proved to be exceptional…read more- two great O'Reilly (in Royal Oak) employees who showcase by example what outstanding customer service is and should be! When no one else was offering to help with a battery and its replacement (from reasons that ranged from the obtuse of my "model / make car couldn't be done" to "we close in 30 minutes, so no" ... they answered the call for help and did the battery replace for me - just great service all around!

Modern two story building purpose built for auto parts, upstairs is storage. Private parking lot,…read morejust off of busy Woodward. Clean, bright, with well labeled aisles. Lots of parts rack space behind the counters. The staff is kid of stand offish.

I visited Orielly's during normal business hours on a day that they closed at 9PM. I arrived at…read more8:58 PM and the guy at the door said "we closed". I saw a cashier with his coat on as I observed my surroundings. I responded and said, oh I thought the store closed at 9PM. He said it is 9. I said no, it's 8:58PM. He argued with me and eventually let me into the store when I asked if they close every day at 8:58. I even asked for the store managers phone number and they said they didn't have it. The next day I went into the store to have a conversation with the store manager. The manager confirmed that the last customer should be taken at 9pm.... the store manager didn't apologize for my experience but said that he would talk to the person I described.... horrible experience

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

As far as auto parts store goes, this one is fine. This location is new, they have a good selection…read moreof both cheap and higher end items and the help was courteous and quick during the transactions I've made there. Where this place loses the other 2 stars at is the clientele. Yes, I realize that includes me but bear with me here. Oh my God, where do I start? I had to visit this store about three times this past weekend and each and every time, there was an absolute moron in front of me. If it wasn't the guy loudly dropping the f-bomb while "speaking" on his Nextel phone, it was the two young dudes trying to hit on the girl behind the counter (guys, she is being paid to be nice to you. Keep that in mind) or the other old dude yelling at his daughter(?) and the poor guy behind the counter because they came totally unprepared with what fluid type they needed. Yes, the counter boy should absolutely know what kind of transmission fluid you need you dope. /eyeroll So, weigh the benefits of a good, well-stocked store with decent help vs. horrible customers who will most assuredly make your trip 10 minutes longer than it should be.

Went in to do a simple tool return and buy some brake cleaner. Not a single other customer in the…read morebuilding. 3 employees standing around talking to each other, one of them told to wait for a 4th employee to help me. The 4th employee was busy with a parts delivery from another store. Waited 10 minutes and left when it was clear the 4th employee wouldn't be done any time soon and the other 3 weren't going to make any effort to help me.