I recently had some work done in my basement and the young man did not feel comfortable about doing some electrical work. I found Service Tech Electric and was pleased with the reviews and 5 stars and called. I spoke with Ken, and was pleased with our conversation. He came out, we discussed what needed to be done, he gave me a quote and we were ready to go. He gave me a start date and time, told me Chris and the crew would be out. They came out and I was worried and having second thoughts. I was over whelmed. Chris called Ken and I talked to Ken. Explained to him how I was having second thoughts on some things. Ken came over, we discussed the changes and they started the work. Amazing crew, amazing job. Ken was very understanding and amazing with helping calm my thoughts. Was very happy with Ken, Chris and the crew. I apologize to the crew for not remembering their names. Very happy with everything. I do need other things done. Ken has already given me a quote. Will definitely be having Ken and Chris and the crew do the work. I cannot express my thanks enough to Ken and his understanding. For explaining things in ways that I could understand. For understanding my concerns and my second thoughts. I have been recommending them to others. Again, thank you Ken, Chris, and the crew for an amazing job. Sharon B. read more

I called Service Tech to bring my house up to code on wiring. Ken, the owner, came in a short window and availability for me to review the work. He brought all certs, license and insurance and gave me the opportunity to review. Good start! We agreed to the repairs, pricing and time. Not many contractors are timely or great with follow up. Ken was excellent with follow up by confirming repairs to be done and by when. He called to review exactly what we were doing 2 days before, called day before to confirm time and work and also the morning of to let me know he and Mike were on the way. Showed up right as promised. Great start! Of course, my old house had issues unseen until exposed. There were quite a few issues. Mike reviewed each one, fixed and when a major issue was found, he confirmed with me the issue, called Ken and Ken gave me a very good deal to fix the unexpected issue. It could have been very costly, but he did give me a huge break, which not many specialty contractors would do if you are in a bad way mid job. It was appreciated. As job wound down, Ken asked if I had any issues, questions or referrals. I have another job I am having him quote and am comfortable recommending him highly to anyone needing any electrical work done. I won't look elsewhere. Also, Ken is an electrical inspector. Highly recommend read more

Ken is the 'Best of the Best' in every way! He has unique talent, extensive knowledge, and the right spirit. He manages an apprenticeship program providing on-the-job training for his understudies. The 2 individuals who worked with him on my project were extremely good and expressed deep appreciation for the opportunity to work with such a "master". Ken installed new systems for my dual fuel range, microwave and refrigerator that posed a zillion challenges along the way. With a 'Safety-First' mindset, Ken assured that everything is up to current code and corrected everything that was falling short. He demonstrated his unique ability at hanging & installing an old antique chandelier in a place where there was considerable damage in the ceiling. One of the apprentices said "IF it's at all possible and IF anybody can do it, Ken will do it." It took awhile but he analyzed it every which way, paying attention to the smallest detail and finally figured out a way to securely install it. I couldn't be happier with the expert service I received! Ken has my highest recommendation as a uniquely gifted Journeyman Electrician. read more

I had some little jobs I had to get done like putting in another plug and smoke alarms. The two technicians, the boss and helper were really nice and very respectful. While doing the jobs, I asked about some other electrical things in the basement. I had wires hanging everywhere and an unapproved AMP for my dryer, the plugs needed to be grounded and I decided to get what they recommended done. I always felt like I needed more protection electrically but that day never came because there was no emergency, yet!!! After talking to these two professional men I could see what needed to be done and felt it was necessary for my kids and my safety. I feel do feel safer now! Before It was like going out in the snow without a coat. I hate to say it but I through caution to the wind, never again!!! The guys are great and you will feel better after they leave your house. Try them, you'll like them!!! Dawn- Dearborn Michigan read more

You want to hire Ken and his crew if you want the best customer service and electric work. His price may be higher than others, but he pays attention to the details where others slack off or take shortcuts. Ken is thorough and does the job right. Anyone else is a gamble, IMO, and you shouldn't gamble with the electrical work in your home. Examples of Ken's thoroughness: - He will show you his license and paperwork in detail. - He takes detailed notes and puts all the information on the work order. - While working our job, if he noticed little things that weren't right, he called me over to discuss it, often making it right on the spot. - The work was tidy and cables were tucked away. - He taught his apprentices the little things like wiping fingerprints off of glass fixtures. - He asked me no less than 40 times over 6 days if I had any questions. read more

Called for a quote to resolve code violations. Ken, the owner, came out the next day and introduced himself, his business and brought all current certs, license and insurance. Nice start. Communication before job was outstanding. It is not often that you hear of home repair professionals that are on time. He called day before job to remind me of time and morning of to say they were in route. Arrived on time as promised. For the job, his electrician Mike did a great job correcting all the issues from the code violations. I appreciate that Mike took the time to review and show me what was done and ensure my happiness with the job. I am pleased knowing my house is up to code and safe. I highly recommend the professional service of Service Tech Electric and Ken and Mike. read more

If you're looking for a dependable, honest, professional electrician that treats you with respect, is Covid conscious, and fair priced, you want Ken Stone at Service Tech Electric. Ken goes the extra mile to make sure his customers understand what they need, why they need it, and how he's going to solve their problem. I felt totally comfortable with Ken's expertise, and thought he was reasonably priced, and wasn't trying to sell me anything I didn't need. He's knowledgeable, licensed, insured, and warrants his work. What more could a single woman who knows nothing about electrical ask for? I'll definitely be calling him the next time I need more electrical work done. I'd recommend him to anyone needing an electrician. read more

Thank You, Ken, for all you did for me. I thank God for sending you to my home. You helped me get light back into my dining room after almost being without it for a year. So many others had tried to fix this but were unsuccessful. You came in listened to what I had to say and you removed my remoter control in my ceiling fan and light. My problem was solved after having spent well over $500.00 with others to no avail. And God said let there be light and I now have light. Ken, you can be sure you will hear from me again. When I am ready to add new lighting to my condo kitchen. The lights placed in condos should not be made for seniors, to have to climb an 18 ft lighter and change a burned out bulb. read more

Ken performed work at my home on two occasions. When my dishwasher melted its undersized power cord he installed a dedicated 20A circuit and connected the appliance correctly and did the same for the microwave that was on a daisy chain off an outlet. He redid my panels in the basement and ran a ground to the hot water tank (previously just grounded to a pipe nearby) and finally upgraded the house service and installed a second grounding rod. Always responsive, friendly service. Paid half up front and half on completion; price was good and everyone I checked with (because I didn't have a good idea of what the work should cost) thought it quite reasonable. read more

The light bulbs in our fruit cellar would not turn on even though the bulbs were good. I found Service Tech Electric through Google and noticed the many great reviews the company had received. I called today and Ken, the owner, answered immediately. He explained pricing over the phone, came out, and fixed the problem. He also pointed out some other things that could be improved upon and answered my questions about generators. He is professional, friendly, and knowledgeable. I will be keeping his card, and I am happy to have found an honest, reliable electrician! read more

I called Service Tech Electric and owner Ken Stone to fix a bathroom light fixture that had stopped working. He and trainee/assistant Ed came over the next day, quickly diagnosed the problem as a bad switch, and used one of the new switches in the truck to fix it immediately. Ken explained things to me as he went and taught/showed Ed as well. He also pointed out that my bathroom fan sounded rough and would have to be replaced soon. This is my third use of this company, and I'm very happy to have found an experienced, honest local electrician. read more

We just had our third job completed by Ken and Mike. Mike arrived on time and wearing a mask which is extremely important to me as I am immune compromised. Mike is just an efficient and tidy worker regardless of the job's complexity so I don't have to worry about someone taking too much time or on the phone ...he just does his job! Ken has always given us a complete explanation of the cost and the reason for the cost as he is meticulous in ensuring compliance. It's such a relief to have a service provider that you know is doing the best job! read more

After I'd contacted at least four electricians, Ken was the only one who returned my call! He came out that evening to give me an estimate on the work I needed done (install recessed lighting and new outlets). He gave me a very good price and the job was done within a week! In addition, he worked around MY work schedule so that I didn't have to take time off. I couldn't have asked for a more efficient, pleasant experience. I highly recommend Service Tech Electric! read more

I called to make an appointment for a service call for a faulty outlet. Ken stone came out the same day. Upon arrival, he immediately showed me his license and insurance, and offered a copy for us to keep. He diagnosed and fixed the problem within 20 minutes and only charged me the cost of the service call. Fixing that one outlet also fixed the other outlets that stopped working as well. I highly recommend this company and will continue to use them in the future. read more

Hired to upgrade my daughters outside service, I kept an eye out so she wouldn't get ripped off because she's a female homeowner. Surprisingly they were decent in their estimates, didn't say she needed more stuff at the time the work was being performed. On time, done quickly and efficiently and it looked good. They cleaned up their mess and were on their way. Overall I told her to keep them in her rolodex for future needs , if required. read more

I decided to go with Service Tech Electric after meeting and speaking with Ken. He explained in detail the installation of a transfer switch and worked with me on the price. Mike showed up on time and did a great professional job and cleaned up afterward. Ken will come today to deliver the cord and show me how to properly use the generator transfer switch. Yes, I will use this company again and highly recommend them. read more

I highly recommend Service Tech Electric!! Ken was upfront with me about cost and when Mike came (on time) he was professional and very hard working. I've had bad experiences with contractors and have put off this repair since July because I was afraid of being lied to or taken advantage of from bad past experience with other contractors. This company is wonderful!! They are HONEST, DEPENDABLE and KNOWLEDGABLE!! read more

We used Ken Stone Service Tech Electric last week to install a electrical outlet/ceiling fan & light in our living room ceiling and an bathroom vent fan. He came out had to crawl up in the attic crawl space to install both outlets. He was efficient, fast, friendly and honest and up front with reasonable pricing, he did great work as well. I would be willing to use him again if need be. Thanks Ken! read more

We used Service Tech Electric LLC to install our service for our pool. They did an outstanding job. Ken and Mike were great, cleaned up after and locked up my gate so my dogs wouldn't get out. Ken made sure I didn't have any questions and explained things thoroughly. Highly recommended for any electrical needs. Honest and fair prices!! Will definitely use again! read more