The store is clean and well organized. And the staff is both helpful and friendly. Only took my…read morefive minutes to get in and get out with what I was looking for.

Family-owned, broad inventory, friendly people both in the office and out in the yard. From…read morehardware to wood, they've got it all. My preferred source for building material.

Great service and support. Helpful staff and attention to details. I always find what I need and…read morethat is awesome.

Growing up in Eugene I was used to going to Jerry's for my home improvement needs. Since moving…read morefrom the area I haven't found it's equal. The prices are the best, the service is spectacular, and the employees genuinely care. I so wish there was a Jerry's in San Diego, but alas there is not. I just love this place.

This is the only company that would change his mill to accommodate my needs , he cut dimensional…read morelumber for me , this allowed me to complete my construction job on time ! Spending three days of travel and thousands of dollars was definitely worth it !!!! Thank you Dan

Great customer service, the staff went above and beyond to help me find cedar siding that nobody…read moreelse carried, and at short notice.

Very nice employees! However, sub"par" product. Make sure you evenly cut each end of Timbertech…read moresince all ends are not square. Treated sub decking boards were different sizes and many were warped. Check your delivery or your deck will be high/low. Deliveries were not delivered with care. Some boards were left face down on my rough driveway!

Although extremely friendly employees, and very helpful, their wood is sub "Parr". Treated wood is…read moretwisted and bent. Timber Tech is bent and twisted and scraped up. The ends are not straight so you have to cut all the ends of each board. Deliveries were not treated gingerly.

Go to home improvement store since moving here. Thank you. I've never had this high quality service…read moreexperience in any Lowe's or Home Depot. Bought my perennials this spring for my new front yard garden. I did not lose one perennial. They've all done fantastic so not only do they have quality people work there they have quality nursery plants.

We're new to Eugene, which means we needed to get several things for our new house and yard. We…read morewanted to avoid Lowe's if at all possible (due to their hefty financial support of certain corrupt politicians), so we were very happy to find Jerry's. The staff were lovely, and a couple of them were able to quickly direct us to the appropriate aisles when we looked confused. Prices and selections comparable to Lowe's. The garden center is particularly well-stocked, organized, and logical. Every staff member we encountered was pleasant and kind. Thanks folks. You have two new devoted customers.

Always sold out of items that are on sale. they issue rain checks, but never get the replacements…read morein. Waste of time even driving over there!

Always have what I need or a way to Make it work. Staff is…read moreamazing. Prices are good for this day and age, and way more friendly than the HD and the L. ( or the J) Stan and Melissa are awesome and redefine what customer service is really about. Good people. We Are blessed to have them in our town.

There were 3 staff on the floor. The young shaggy guy was very nice and the older gentleman with…read morethe walking sticks was very helpful and seemed knowledgeable, didn't seem to pushy with his knowledge. I was looking for particular products and was surprised to find half of them in store- I've had a hard time finding them anywhere but online. I would definitely go back should the need arise- there are several very neat wood options, and lots of cool options for staining/ sealing, etc.

Bend has nothing in the way of a woodworking store, so I find myself ordering online. Which is fine…read morebut I like to browse the aisles. So with a trip over the hill to Eugene, a stop at Woodcraft was a must. - This is a fully stocked woodworking outlet. They have everything in the way of supplies. - Prices are reasonable. One doesn't get into woodworking to save money, though. - Friendly service. I typically don't need or want help but being asked when I walk in the door is a plus.

The guys there have greatly improved service as well as depth of inventory.... The whole yard looks…read morealive and refreshed.. awesome addition with the storage buildings for sale or rent to buy!! Day and night difference from several years ago...

My dad was looking for asphalt roofing for my disabled mom's wheelchair ramp and the general…read moremanager was very generous on his pricing in my dads time of need. Highly recommend!!

The awesome ladies that run the place are ALWAYS super helpful and very knowledgeable in what…read morethey're selling as well as how the lumber market is going and what to expect with prices in this unstable market! They do everything they can to keep prices affordable and competitive with the larger warehouse stores and if there's specific items they are able to get but don't have available they can order them in, usually within a couple days. I try to purchase everything I'm able to from here instead of the large corporate stores and it's always a pleasant experience

A local lumber yard that matches some prices with Home Depot. The person who works there most often…read moreis super nice and helpful. Additionally, they have stuff that other places don't. They'll also work in bulk rates if you need them. Good store.