Melissa master tech does the most amazing lashes I've ever had. Beautiful work. Clean.read more

There were a few things that lead to my review…read more The first is, when I got to my appointment, my technician was still working on someone (which is nbd). After a few minutes of waiting, the previous client left, and she had me immediately lie down on the same table. They didn't wipe down the table or use sanitation/disposable cloths, which kind of bothered me. I requested for a wispy lash look. Typically at my previous appointments at various lash extension salons, the technician would ask me detailed questions about my preferences, and ask me what length, curliness, and volume I like. I wasn't asked any questions, only told to show me a picture of lashes I wanted. I felt like the extension process was fine, was poked a few times. Finally I was disappointed at how fast my lashes fell off (~5 days), which was a bummer because I got them done to look nice for a bachelorette party coming up in a week. I felt like the appointment was fast (45-55minutes).

I've been coming here for sometime now. I will help validate the positive reviews from other…read moreYelpers. This place is wonderful! Customer service is top notch. They are always friendly, kind and caring. You can tell they take pride on their work and on taking care of their clients. I mainly come here for a lash lift. Their work is unmatched. I've never had issues with the quality of the lash lift and the curl lasts quite a bit of time. I also tried their dry head spa massage. It was amazing! My first time to ever try it and I am already planning to come back. I do have curly hair so it was a bit messy after but nothing that a quick bun wont fix. Overall, I recommend this place. It is in the second floor of the plaza but I believe there is an elevator. Restrooms are communal to the plaza. The music is always super calm and I always end up taking a mini nap while there haha.

made an appointment a few days ago, they confirmed yesterday and today i show up 10 minutes early…read moreand waited until 10 after my appointment just outside. absolutely no communication that they couldn't make my appointment. I had to rush to another salon. Please just let me know you aren't going to be able to fulfill the appointment instead of just not showing up.

My daughter and I visited Eyla, and we had the most incredible experience. My eyebrows have always…read morelooked so thin, but after getting them laminated, I am honestly blown away by how amazing they look. I also had my lashes lifted and tinted, and I cannot believe how beautiful everything turned out. The best part is that it's all done in about an hour, and you only need to go every six weeks. This is officially a new part of my routine. I will definitely be going back to Eyla every six weeks for my brow lamination and lash lift/tint. I can't recommend them enough!

Kelley K. Was so good and gentle. She matched the perfect set of lashes for my look, and they…read moreturned out better then expected. I love the location and view, everyone was friendly and helpful. Definitely making Kelly K my go to lash girl. She's amazing!

I love how she does my lashes! She listens to what I want, they look so natural and exactly what I…read morewanted. I basically took a nap the whole time, it was so calm and relaxing and not to mention their prices are amazing for being in Newport Beach. I def found my new lash spot

1. Not hygiene. I believe they didn't clean their tools, and the bed is not clean either. They…read moredidn't use the disposable liner. 2. Use wrong lashes, even I have told them 3 times which lash I want. After first visit, I asked if they have the lash I want, they showed me, so I confirm they have that kind of lash. Therefore, I make the second appointment, and told them again I want that lashes, they agreed. However, they used the wrong one. I texted the business owner and let her know this situation, I'm thankful she was nice to offer a free extension next time. I thought she would inform her employees. The third time (for free) I went, I make sure telling the girl I want that lashes. GUESS WHAT, they used the WRONG ONE AGAIN. After an hour I left, the business owner texted me to ask me to pay! WTH?! Isn't that you agree for free? Then I had to reminds her and I told her they used the wrong lashes again. NOT A SINGLE APOLOGY FROM ANY OF THEM. NOT A SINGLE APOLOGY. Apparently, she didn't communicate with her employees, doesn't have any standard hygiene concept in store and doesn't care to retain customer. I'm so fed up, I gave them chances, but they are not worthy.

I'm writing to share my experience during my recent appointment for an NAD IV infusion. I was…read morereally looking forward to the treatment, so I was disappointed by how the visit ultimately went and wanted to bring it to your attention. When I first arrived for my appointment, the provider attempted to place the IV several times but was unable to access a vein. I believe I was poked about five times before I was asked to come back later and try again. I returned a few hours afterward, hoping the second attempt would be smoother. Unfortunately, the same difficulty occurred. The provider attempted multiple placements again -- in both arms, my foot, my ankle, and eventually my hand. I did mention beforehand that I have very small veins and that IV placement is often difficult for me. When I have IVs done at medical offices, they typically use a smaller "baby needle," which tends to work better for me. I did mention this, but that needle wasn't used. Eventually an IV was placed in my hand. However, while it was being taped down, the IV was jerked, which immediately made me feel like it may have shifted out of the vein. The provider reassured me that it was still properly placed and proceeded to start the infusion. Within about 5-10 minutes, my hand began burning intensely and swelling near my wrist. It also felt extremely cold to the touch. I mentioned this right away and was told that some burning can be normal with NAD. However, the pain and swelling continued to increase -- my fingers began swelling and my arm started to swell as well. At that point I was very concerned that the IV was not actually in the vein. I asked for the IV to be removed because the pain had become severe. Initially there was hesitation to stop the infusion, but I insisted because it hurt so badly. Unfortunately, I had to stop the treatment early and ended up wasting more than half of the IV bag. Because of the number of attempts, the swelling, and having to stop the infusion prematurely, the experience was really uncomfortable and discouraging -- especially since the treatment was quite expensive and something I had been looking forward to. I'm reaching out because I wanted to share what happened and see if there might be a way to resolve the situation. I value your services and would appreciate any consideration you can offer regarding the cost of the treatment or a possible solution.

Thank you, Eye Candy, for fixing my brows! My eye brows needed a lot of reshaping, grooming, and…read moretime to get me back to feeling whole. The price is fine, the location is excellent, and they do a GREAT job.

This is the BEST eyelash salon in OC. I just moved here and this is the only place I will go too…read more Kimmie is so sweet, kind, patient and caring. She always makes me feel welcome and at home. So happy and grateful for Sugar lash. The lashes stay on also like 3-5 weeks. Kimmie is honestly the best and when I see her she always makes me feel brand new

Absolutely love Sugar Lash Beauty Bar! My lashes always turn out beautiful and exactly how I want…read morethem. The atmosphere is relaxing(I almost always end up napping hehe), the service is professional, and the attention to detail is amazing. I always leave feeling more confident and beautiful Highly recommend!

10/10! I did not give clear instructions, and my lash artist did an incredible job anyway! I asked…read morefor a natural set with more length, less volume and got an amazing 3D wispy set that looks like a good mascara day. It was $100 with the first time discount and took less than 2 hours. I'm usually uncomfortable on those lash tables, but the calming music and waterfall sounds literally put me to sleep! I also appreciate the private room with a table to put your stuff on. Sometimes the way they put on the lash tape hurts, but the artist was very professional and definitely knew what she was doing. I've had allergic reactions in the past and ended up with red eyes for the first couple days, but I'm about 2 hours post lashes and my eyes feel great! On a super random note, I tend to break out easily, so I appreciated the tissue on my forehead so her hand wouldn't touch my sensitive skin. I don't know why this place doesn't have more good reviews! I definitely recommend :)

I love this place! I used to always get my lashes done at a chain but decided to try somewhere new…read moreand this is now my go to! They really take their time! I've came twice and loved my lashes both times. Definitely recommend its very quiet and relaxing vibes and not crazy expensive like some other places in the area.

I just love Karissa. She's amazing, a great technician, my lashes are epic and I just couldn't…read morerecommend her enough!

Best. Lashes. Ever…read more Thank you Karissa for getting it right every single time. She takes her time and won't say she's done until they are perfect and exactly what you want. It never feels like "just another appointment" because she really provides great service and I always feel like I'm just going to hang out with one of my best girlfriends. Plus, If I ever notice something after I've left the boutique, she's great about making time to bring me back in for a quick touch up. I've referred SO many people to Karissa and they keep passing the word along. Ladies, quit wasting your time anywhere else.