Dr Sukhon and his nurses are great; however, his office personnel/office manager are TERRIBLE. After a YEAR of waiting to get my medical records (granted I wasn't pressed at the time) I finally desperately needed them and it took another MONTH of twice weekly calls and having to express my dissatisfaction loudly before they even put me in touch with that incompetant office manager. Apparently she had not even submmited the request yet to get them from off site (and this was a month of almost daily calls later) and it would be another week. She then had the nerve to bring up charges were necessary. Shouldn't that come up when I FIRST made the request? 5 star doctor, 0 Star Office. Would not go back unless he replaces them.
It's also impossible to get a hold of the actual Doctor by phone as his receptionists just claims its not their problem, the Office Manager - whom does not have normal working hours or a phone number - will contact you, which she never does. read more