I went to S&P to get an MRI with my prescription. I asked the clerk if I can get a same day…read moreappointment them he asked the front desk manager which she insisted I wait 3 or 4 days to get an appointment and approval from my insurance which I did not need. I called insurance and they spoke to the manager at 150 Sunrise Highway Lindenhurst NY. and told her that I did not needed approval from insurance. Still manager said I Needed to wait. When a person is in pain just need support and I was in lot pain and that manager make my pain worst. I ended up going to Northwell in Bayshore and did my MRI same day. To the front desk manager at S&P have more compassion or get another job. Thanks someone in a lot pain in Lindenhurst.

Horrible customer service on Brentwood Road Bayshore . A very rude representative called me…read moreyesterday 10/31/25 claiming my insurance was canceled 1 hour after I had seen another doctor with the same insurance, she was rude and disrespectful towards me when I asked her to please call the insurance company which she refused to do thus canceling my appointment which was 2 days away . I will certainly be filing a complaint with her supervisor. I will never step foot in that dump again.

Appointment was messed up. The entire Front Desk Team worked TOGETHER to get me taken care of. They…read moretook initiative, were pleasant and professional. The Tech was swift, knowledgeable and ensured I understood every procedure beforehand. All of this is why I will continue to return.

Impossible to call any unit!!! I am done with this company . They lost my business . Impossible to…read moretalk to a real person

My mother scheduled an appointment for mammo on Saturday…read more The staff is very nice quick check in not alot of people. The technician very caring gentle goes over patients medical history explains the procedure and let you know the doctor will have the results the next business day.

I will try to keep this simple! I had a scheduled 12noon appointment in Laurelton on 7/26 for an…read moreMRI; I was finally seen at 1:10pm. MRI Technician KIA was by far the most unpleasant, ill mannered, disinterested personality I have been subjected to in a very, very long time. Thinking she would be better off at a non-English speaking location where patients do not expect to receive any form of pleasantness, kindness, bedside manner or just a simple smile from a technician of color.

For the most part, I can say my examination experience was pleasant. My technician was formal,…read moreprofessional and made me feel comfortable. That cannot be said for the obnoxious and ghetto reception staff because they all seem to be unaware of the word "whispering". I hope this was my first and last time being referred here. After I arrived for my appointment and filled my forms, I waited in the waiting room only to hear each of the three front desk staff bicker, yell, gossip and complain about their bosses, home life, and work load louder than the television that was on. Other patients around me acted like this was normal behavior they've encountered here before. Well I wasn't expecting it and, now unfortunately I know who's who and what their auntie did last weekend (no matter how much I tried to tune them all out.)

I have never had a bad experience coming here. the staff is super helpful attentive and friendly…read more I never have to sit in the waiting area for hours before my name is called. I have recommended many of my friends and family here because I feel they have a great beside manner. The equipment is state of the art. One highlight of my time spent here is when I had an appointment for an MRI the tech offered me ear plugs and played music for me to ensure that I would be comfortable. That made me feel great.

Their online booking system allows you to select the preferred location and schedule your…read moreappointment yourself. Registering for the account is easy and you can even upload pictures of your insurance cards. You input the info from the prescribing dr and take it from there I was seen at the Laurelton location on Merrick Blvd. Once you're at the location the receptionists are professional and the check in process is short and respectful of your time. They use an iPad to eliminate use of paper and cut down time. I was taken to the waiting area where I used a small room to skip into a gown and wait for the mammogram and sonogram. They give you a large bag for your things and when the exam is over you can keep it. In total my appointment was about an hour with ease.

Great experience, my visit was brief and every was done in a timely fashion. I've been going there…read morefor three years no complains. Exceptional service. Grace

They came to our house to X-ray my Mom's hand yesterday. I wish I got the guy's name who did the…read moreX-ray. He was so gentle and so kind. Every time he moved my Mom's hand he said, "I don't want to hurt you" and he moved her hand carefully. She has a contracted hand with a lot of nerve pain, painful to the touch, and he didn't hurt her once. I can't thank this company and this man enough. The office people are very helpful, also. This company is awesome!

Mom is 94 years old and needed a chest X-ray when she got sick. So easy to get an appointment and…read moregot results to doctor quickly. Tech was in and out within 1/2 hour. They were great!

I was referred to Dr. Grossman by daughter's pediatrician. Her previous was not in alignment with…read morethe goals so I need a new neurologist. She has epilepsy and was having seizure frequently. As soon as we went to Dr. Grossman. I explained her situation and he immediately switched her meds and she went months without any seizures. I would highly recommend him to anyone who's child has any neurological health challenges. Sabrina

Absolutely horrible. He at first upon initial appointment seems very eager to help. Full of empathy…read moresolution, suggestions and compassion. Once he gains your trust and money he flips the cards. On second visit. Seemed like we were an inconvenience and didn't have time to deal with us. He is arrogant and believes "I'm the doctor, do as I say!" He doesnt listen sends you for several exams, and has no knowledge of the reports. He wanted to send us for testing again! Whe. I said we completed these. His reply of "if I didn't call you everything's fine so what do you want me to preform a miracle?" Is an awful reply to a parent and child seeking help. This man need to go into retirement. Stop acting like a narcissistic condescending man. People look to doctors for help not a lack of and rudness. Totally disgusted!

I had originally just made the review on one doctor then I received a call and what they can do…read morefor me. I said at this point all I want is my medical records after requesting twice and still have not received she advised she would put in the mail that day but no surprise I still have not received.!

I saw the response and at no point have we been told about the portal. I also called today for the…read more3rd time to remind them to submit a pre-authorization and apparently that dept did you respond to the request for weeks. So now I will have to call in again next week.