I have had Termite King pet control for several years and they have always provided excellent…read moreservice. I had carpenter ants and fire ants. Originally Brad, the technician, treated the inside and outside of the house. He was very knowledgable and friendly. Since that time I have no ants and no other bugs. When a squirrel got in my attic Brad set a trap and removed it several days later. He fixed the squirrel's opening on my roof and I had no more problems. The company provides exceptional service and I absolutely recommend Termite King for anyone needing pest control. Jeane Petersen

Wow, where to actually start! We moved into our new home 2.5 years ago. Within two weeks, we found…read moreout that we had swarming carpenter Ants. We called two other companies, with no relief, and the problem actually got worse after their treatments! Brad came out to our home the next day after we called him and he performed the most thorough home inspection out of the three companies, and even better than our initial home inspector for our loan! Brad told us that he would hate to add another treatment to our regiment as perhaps the other companies method would just take another week or two, so I thought that was incredibly ethical on his part! However, this mother did not want any more flying (HUGE) ants in my son's bedroom anymore and asked him to perform whatever he thought would do the trick. After he discussed his treatment plan with us, it was that same week that he was back to treat the issue and noticed that we had someone out already to cut back one of our Oaks that was leaning on the house. All of his advice/treatment WORKED!! We have never been so happy to get those damaging pests out of our home and we have had zero trace of them ever since! Brad has provided our family with regular pest control care (every two months) with organic and non-organic options, (per our request and preferences) and we simply do not have any bug issues at all! He regularly checks our attic, and lets us know if any maintenance on our house needs to be completed as well, regardless of whether it impacts our bug community or not! I have referred him to two other families in our neighborhood and they could not be more pleased with their termite problems being resolved. Ethical. Prompt. Professional. Reliable. Courteous. Hands down, we will never use anyone else but Brad with Termite King.

Erik arrived 10 minutes early, walked through the process and explained their services in plain…read morelanguage. We're super happy with the services rendered -- ant, hornet's nests, rat control -- and signed up for an annual contract right away. An absolute AAA service and superb professionalism.

We contacted this company for fleas in our home. It was the most unprofessional service we have…read moreever experienced. Erik argued with me constantly, telling me what I was seeing wasn't fleas(we had two types of fleas in our home--sticktight fleas and fleas from a wild bird nest our dogs had gotten into). When I asked him why I was still seeing fleas after he treated, he informed me by law he wasn't allowed to come back out and treat for 2 weeks. We eventually called someone else out(after our flea problem had gotten much worse), who informed us whatever he sprayed in our home wasn't even the right stuff for fleas, and the two week thing was a lie. So between the gaslighting me, awful service, and the tension he caused between me and my spouse I would not recommend using this company. The new guy I had come out told us we were the second customer he had gotten from this company that week for awful service, if that tells you anything. As for value, it was a complete waste of money, and I have no idea what this guy even sprayed in my home. Steer clear of this company!

Andrew and the Soluthlake Pest Control team performed an excellent job of protecting our home. They…read moreworked tirelessly all day to secure all access points. I have faith in their procedure and that our rodent worries have been addressed. They were courteous and professional. This company and their services are highly recommended.

I recently employed these people to do our pest control after reading the positive evaluations…read more They answered the phone right away and I could tell they were really serious and professional. They arrived on time as promised after I arranged an appointment. Both Kyle and his coworker were kind and well-mannered. They investigated the issues we were encountering after taking a look around the house. They also dealt with the issues. I was quite impressed. They spent approximately an hour on my initial session and were extremely thorough. I'm very glad we made the transition to them. We previously used another firm, which I won't name, we paid more nut they did nothing. I discovered that the technician was not performing his job when we began to have an ant invasion. I'm happy I made the change. I'm confident that I'll be in capable hands. I appreciate the service provided by Southlake Pest Control. I will undoubtedly recommend their business to my friends and family. fantastic work

Kris and his crew of workers are fantastic. Very professional and and caring about wanting to get…read morethings right. You have problems with insects inside or out and they will come to fix the problem. They also take care of my yard with fertilizer, and spraying with pre-emergent, and mosquitoes, and all of this makes my yard look wonderful and me a happy person. I have used them for about 10 years now and highly recommend them to anyone. Kerry K

Never once have my bugs been completely eradicated since I first started using their services in…read moreJanuary. I gave them the whole year before leaving this review, though I certainly regret getting the year long plan. And when I tell them the bugs are still there, they do re-treat it, but they never actually customize the treatment - same product, same dosage, every time. Never remove cobwebs or spider nests, never completely have rid of us ants or wasps. Bad communicators who don't come in the agreed time window, half the time the tech doesn't ring the doorbell and later texts me he's done when I never knew he was there. And when I began to have a problem with rats (their rat bait didn't work), they took three days to come out and FORGOT THAT THEY WERE SUPPOSED TO TREAT FOR RATS in my attic, instead merely refilling their useless rat bait and spraying the outside without ringing the doorbell.

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.

Oooh I really should have written this immediately after my appointment so that I remembered my…read moreservice guy name. Anyway, I found the complete experience very professional, from my initial phone consultation to the service tech showing up on the day of. Both of the gentlemen explained to me the exact process, asked questions to make sure that I was getting the service that I need for my home, and explained step-by-step what was gonna happen once the service tech was here . Also the gave clear follow up Instructions. I am very happy with their service.

STC set me up on a quarterly plan when I bought my house in 2018. They send me text reminders…read morebefore my appt and give me notice when they are on the way. The guys are friendly, knowledgeable and proactively look to make sure there are no issues. They are so easy to do business with in Burleson!

I wanted to leave an EXCELLENT review for Alexis Munoz. He recently took the lead on a rodent…read moreissue at one of our properties where we have renters and he was amazing. It was not an easy fix and took many visits to find and resolve the problem; but Alexis was so great. Professional, responsive, friendly, and on time. He even worked on a Saturday for us. I really appreciate his customer service and his attention to detail and his concern and dedication for getting the unwanted guests out of our house. Our tenants are also very happy and relieved. Thank you Alexis!!!

Carlos was great! Explained the process, options, results, etc. in understandable terms. Really…read moreknows his job and was positive and friendly. We actually have just recommended Ideal to our friends in Arl./Mansfield area after he was here. :)