These guys are great! I had a terrible experience with another AC repair company (Just Chillin AC)…read moreabout a month ago. When my AC started acting up again I had Metroplex Climate Control come out this time. They showed up on time and the technician was extremely professional. He not only fixed the problem but explained what was wrong. Apparently the other company had not repaired it properly and he was able to fix all their mistakes. I am so thankful to have found Metroplex Climate Control.

Following up on a review from years ago. This company is the real deal and has consistently…read moreprovided great service to us for over 6 years in two homes. Most recently they helped repair a mystery issue we were having with our furnace fan not turning on. They recommended only one part that needed to be replaced and that fixed it! We have an old furnace and AC but they have only ever suggested the repairs that are really needed. They take the time to diagnose, know their stuff and have kept our older unit working wonderfully. They also just installed a mini split for us and went above and beyond. https://www.hernandezair.com/ 972-672-3261.

AC went out the day before school started, I searched all around Oak Cliff to find someone local,…read morehad two different guys in my house from bigger area companies, both anxious to replace my whole AC unit and neither of them offered at least window units while I got things figured out so our family of six ended up sleeping on the floor of the living room under a fan at 93 degrees inside the house. Kids got to start school on 2-3 hours of sleep. I met Marcelino the next day and he was the only one who offered to try and fix the current unit. It was pretty clear he was just trying to help us find solutions instead of selling us a new AC unit. We ended up replacing it anyways instead of repairing it but it wasn't because we were pushed into it by big label A holes who clearly didn't care that an entire family roasted without air in peak summer. I'm never calling another AC company again, these are my people.

I had a 20 year old air conditioner, and I was having major problems with it. Like once, I had a…read moreflood. I called my home warranty company, and they sent out some guys who said I had a bunch of major problems that they didn't fix and the warranty didn't cover. Told me to call someone else. I called Terry at the suggestion of my dad, and he came out and told me none of that stuff the first company said was right, and he literally fixed the whole unit by propping the pan up with a stick. He was so honest and didn't try to scam me or make me buy expensive parts I didn't need. I thought--this is the guy I want taking care of my unit for life. A few months later, the unit stopped cooling altogether. He came out and immediately knew the problem was a busted motor on the fan in the outdoor condenser unit. He put a rescue fan on it until a new part could be ordered and installed. He never pushed me to buy a new unit, but when I asked him if I should, he didn't say yes or no--he just laid out the numbers and the facts for me so I could make my own decision. It didn't make financial sense to me to throw hundreds of dollars at parts on a 20 year old unit, so I asked for pricing for a new unit. He blew me away with what he quoted me--it was MUCH less than I was expecting. I asked him to install it and he did--and now I have a brand new unit that actually cools the upstairs of my house and not just the downstairs (like the old unit did.) I couldn't be more thrilled! If you want honest, affordable work, then call Terry Reel at Reel Air. They are by far the best home contractor I have worked with, EVER.

Terry and his crew were amazing! If you ever think of hiring an HVAC company, this company and the…read moreman behind it are who you hire, when you want the truth, who will do the right thing by you and for you. Thank you, Terry, for your excellent service and work today for me. You will be the one I call and will be the only one I recommend to all my friends and family when they have an HVAC issue. Hire REEL Air, you won't regret it.

He came out, looked at my unit, diagnosed the problem quickly, and had it fixed in no time. Very…read moreprofessional, honest about pricing, and didn't try to upsell me on anything I didn't need. Will definitely be calling him again for any future HVAC needs. Highly recommend!

All Around Fort Worth Heat and Air did a great job. I called them out because my AC was not…read moreworking. It ended up only being a connector. Got a great price and great service. I will definitely call them again if needed. B Smith

Randy and his employee were so nice and got our AC nice and fixed up! I called Tuesday evening and…read morehe called back Wednesday morning. After I told him what I'd noticed, he told me what he thought the problem was, but mentioned that if it were more serious, he'd refer me to someone else, because he only does service calls and no longer full installations. He was so kind on the phone and so honest to mention the possibility that the work could be outside his scope, that I asked him to come out to take a look. Thankfully, we just had a clog, so he was able to get it out, while educating myself and my husband on how things work and what we should look for in the future. Very happy!

These guys are the absolute best! They subcontracted my business's A/C installation and were the…read morebest of all our subcontractors, and some of the others were really, really good. So, we switched to them for our residential unit as well the next time it needed service. At 4:45 am on 6/20/2020; I heard a screeching sound from our A/C unit (at home); and left a message around 5:00 am. They called back before 8:30 am (the same day). They had the unit repaired by 10:45 am. All of this on a SATURDAY! This service call was reasonably priced as well. Incredible service!

These guys are amazing. They are charming and professional. I would highly recommend them.read more

I am very pleased with this company. They explain very well. There is absolutely no pressure…read more Quality job with excellent customer service. They replaced my HVAC system and cleaned my ducts. The pricing was fair. I highly recommend this company.

We've had a great experience with our membership program with Serveway! Any time our ac and/or…read moreheater starts acting a bit funny, it's awesome to know that we can get them to our house usually within the same day. Anyone who lives in Texas knows how serious it is to have proper maintenance in the HVAC world with our insane weather. Thankful to have a company we can trust come out and be super professional. Highly recommend!

Called Serveway for appointment to check on my AC not cooling. Me working nights, I was surprised…read morethey were able meet my needs and do an 8am appointment the next day. Kelon Washington was the technician that arrived to the diagnose my AC issues. I cannot say enough good things about Kelon. The amount of time and diagnostics he performed went way above and beyond any other HVAC tech that had checked out my system before. First impressions are Important. My First Impression is 5 Stars!!!!

Here is what happened at my house with this guy. I found him by Google search. Called him to ask…read morehis pricing on service call and because it is a R-22 unit how much per pound for the freon. He was a bit cheaper on the R-22 per pound and that is where the big cost is at! Well he checked the unit out and it was low. So, before he started putting in the freon I asked about repairing the leak first. He did ask when I had to put freon the last time. I told him it was last year when I had to put in any freon which was the case. Well he put in like 6 pounds. He never checked the upstairs unit for anything and didn't check any leaks on the outside unit either. This unit was used for main part of the home so I was just glad it started cooling again but I was totally concerned about it leaking back out because he checked nothing for leaks!! Paid him $550 and change. He wasn't even there an hour. He was so concerned about finishing up so he could get to more calls. He wasn't concerned about doing his job first, finding the leaks and fixing them. Just wanted to get to the next job. Well the next 3 days went by and no cold air!! Already leaked out!! Called him and of course he said well " the leak would be in the evaporator coil and beings that it is a R-22 unit it would be hard ti find even if he could get one. He did say it woukd be around $2,600.00 bucks. I told him no thank you. Called another AC company and they found the leak which was in the outside unit right in front of him where he hooks up the gages inside the outside fan motor area. Small little Cooper lines had rubbed together over time and caused 2 holes needing repaired. It didn't take the second company 15 minutes to locate those two leaks. I am now an older person and that 550 plus dollars can be used to pay my electricity bill. I am now in the process of recovering my hard earned money. Oh, he did go on to say his help had quit him so now he was the only person to repair units. He was totally not concerned about repairing the unit just stick in some high priced freon and move on to the next one. Lastly; the unit that he put freon in is now repaired and cooling properly and it didn't even cost me much more than what he charged for freon. The company that came out after him; was absolutely great!! I give him a zero rating.

It should be a 10! No one could come out but Mark. It was late Saturday night when I called and he…read moreresponded right away and said he would be there in the morning which was Sunday. He came Sunday morning and found out the p-trap was vey clogged up and had lots of algae inside the pipe. Fixed it up right away and helped us and our 97 year old dad get cold air again. I would highly recommend Mark to fix my a/c again and made recommendation on what to do going forward. His prices are reasonable and fair. He is the one to call first if you have any problems. Very nice person. L. & N.