Can always count on them when in need of some certain part or diy project and the employees are…read morenice and helpful and even giving advice on how to fix what your doing

Stopped in to the Morris Ace Hardware as I needed one small part to fix a door lock. Unfortunately…read moreI can't remember the associates name, but he said they may have an extra part in back for what I needed. He went back and found the one part I needed and gave it to me free of charge. He saved me quite a bit of money as I did not need all the other parts that would have come in a kit. Fantastic customer service not always seen in this day and age.

The customer service at this Ace location is fantastic! Omar was extremely friendly and helpful…read morewith finding the hardware that we needed. He went above and beyond to make us feel welcome and his knowledge of the products within the store was great.

I was baited into the store because of a false advertisement on the store's website only to have…read morethe price switched on me at the register after I had already packed 30 bags of mulch into my car. The website stated that there was an ongoing promotion discounting mulch to $2.99 per bag but the store rang up $4.99 per bag. The store manager told me there was nothing he could do about it because I bought so many bags, despite the website noting there was a 50 bag max. I called the customer care team later that day and they also refused to honor the store's false advertisement. I am extremely disappointed in how the store manager and corporate customer care team have treated this situation. Ace has lost a once loyal customer. I will never be spending my hard earned money there again

A one stop shop in Seneca. If they don't have it you don't need it. Friendly staff easy to work…read morewith.

Nice hardware store , clean and employees are helpful but the younger ones not so much , either…read morelack of training or just part of the lazy generation

For the past three years we have worked to flip our house in Morris. Fortunately we have Menards…read morethree minutes away. I want to give a shout out to a specific gentleman that works back in the department where you need to order something special. I feel bad I don't know his name but he's an excellent employee. It may be Jerry. He's helped me recently with a project and I greatly appreciate it.

Menards is nice and clean and pretty good having what you need but try getting help is hard and if…read moreyou do try getting someone who knows what they're doing is harder , and they need to drop the whole 11% rebate thing unless you actually get the money not a coupon that you have to spend there

We were traveling from NY to NV and saw the horse carriage on the side of the road which peeked our…read moreinterest and sparked a flurry of photo ops Drove toward the store and saw that they weren't opening up shop for another hour. My partner and I walked over to the furniture out front and looked in the window - I noticed some cutting boards and shared my find - we agreed to have breakfast and wait for the shop keeper to open up! Best idea ever - we found a handmade wooden cutting board and some homemade jams, jellies and mustard. The shopkeeper was very friendly, helpful and knowledgeable about the craftsman who made the board and what they were made of. If you are traveling through Morris, IL stop in and support local craftsmanship and the community. I'll be taking this beauty home with me to Kapolei, O'ahu - Hawai'i. Mahalo!

The furniture in this store is very well made and very beautiful. But we had a problem with the…read morestaff and the owner. They were not friendly by any means and we're just worried about making a sale. I did end up buying a coffee table that was on clearance and wanted to order a matching end table but the price was way out of line for a tiny little end table. I think they just jacked up the price because they knew I wanted one. We did not get an end table. As much as I love the Amish, I will not go back to this store. I give a 5-star rating for the furniture but the staff and owner I give 0 star. So that's how we ended up with just two stars.

So cute!! There were so many different items! My favorite was the bead bar, you can make your own…read morebracelet, keychain, or anything really. There were a mixture of high and low prices for any kind of budget. The owner was working the counter when I was there and we had a nice conversation that brightened my day. I totally recommend checking it out!

Lots of trinkets...Knick knacks..Precious Moments...glass items. No clothes…read more They have some patio /bistro furniture outside.

Mike is such a nice guy! His customer service sold it for me. My service request was at the end…read moreof season and he wanted to make sure we received a great product and the finish we deserve. His pricing was great and fair the entire way. When onsite it felt like we've been friends for years. He has great ideas and also offers concrete solutions that we're excited to look into. All in all we will definitely work again in the future. Even if someone can beat his price, his value is worth it.

Great job seal coating my driveway. Didn't interfere with daily life. Was done by the time I got…read morehome from work. Completely dry by the next morning.