We had a complete first floor makeover, including tile and carpet removal. The project was to…read morereplace the old flooring with new laminate flooring. The team of installers were top notch, paying particular attention to every detail. They were professional, incredibly efficient and we are extremely happy with the results. We would recommend Creative Floors anytime, anywhere!

I recently purchased a studio in Downtown Chicago and hired Creative Floors to remove my old…read moreflooring (carpet + tile) and install new LVP flooring that I had purchased myself. From start to finish, the experience was excellent. Johnny, the owner, was incredibly responsive, easy to communicate with, and flexible with scheduling. During the initial assessment, the team listened carefully to my ideas and concerns and offered thoughtful solutions. They even custom-matched and installed a broken baseboard piece and supplied quarter rounds I didn't have--they went above and beyond what I expected. The project was completed efficiently in two days, and the crew was detail-oriented, knowledgeable, and respectful of my condo's HOA guidelines. They were patient as I worked through approvals and logistics, and they did a great job cleaning up both my unit and common areas. I'm extremely happy with the quality of the workmanship and overall service. Creative Floors delivers excellent results at competitive prices, and I would highly recommend Johnny and his team for any flooring project.

This has been one of the most pleasant experiences working with Matt and Karen of Floor Coverings…read moreInternational. They are thorough and meticulous with details - which means a lot to me. I had my second floor carpet replaced with the same vinyl flooring on the first floor. They were able to match the flooring for a cohesive look and it turned out great. Highly recommend!

They did a great job from start to finish. They were on time professional and went above and beyond…read moreto help me with my flooring needs. I will use them again.

We got our kitchen done through FCA. It's beautiful! After looking around, we found that they were…read morecomparable to everyone else. One guy came and installed it in a day and a half. He was nice, and precise. My only complaints would be that Aaliyah, the girl at the store, wasn't there when we went to pay. She told me she would be there till 4, but wasn't there at 3. Another woman came in looking for her too, she got the commission, but didn't do any of the paperwork! Also, definitely pay for them to move your furniture. We scratched our floor 2 hours after having it installed when moving the fridge :(. I thought the vinyl plank would be more durable. It is nice we don't have to worry about water damage on the vinyl though.

This review is about eFloors.com, which seems to be the Internet store of this retailer…read more On the positive side, their prices are very good which is why I chose to order from them. On the negative side, there was a lot of problems with my order: A) The tile that I ordered was not in stock so it took an additional 2 weeks to ship the tile. B) The tile arrived broken. I would normally say that this would be the fault of the shipping company, however the tile was packaged very poorly. It was 50 lbs of tile which was cushioned only by Styrofoam peanuts. I'm surprised that anyone in the tile business would ship tile that way. C) Processing my refund is taking a long time. They said 2 weeks and it's been over that without a word. I sent several e-mails asking for updates and they are not responsive. Finally when I called my credit card company to dispute the charge and they got back to me. They seemed to be unapologetic too. I guess they don't really care about their customers.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

I couldn't be happier with my new floor!!! From the first visit to the final installation, everyone…read morewas absolutely top-notch, friendly and professional. Thanks so much for a great job that was well done!!!

The whole process was pretty easy and no pressure. Jason will work with you and your budget. Went…read moreto the store 3 times and that's all it took to finalize everything. They started a week later and finished everything up in 6 days total. Great place to do business with.

Premium Surfaces did a fantastic job on installing carpeting in my home! Angel was a pleasure to…read morework with, very responsive, and understood my budget without trying to upsell. On the day of installation, Angel and Carlos worked quickly and efficiently, and cleaned up everything beautifully. I am SO happy with my overall experience, and HIGHLY recommend them for your next flooring project.

From the owner: With 10 years of experience in carpet and flooring installation, Premium Surfaces not only puts in…read morethe effort to leave a clean and precise job, but we take into consideration the importance of your satisfaction. Taking the time to understand what a home owner would appreciate when walking into their home while staying in budget. We offer you the information needed to know the type and quality of material that is being installed, plus we break down every step and detail to make sure you’re content with the process and finalization.

not a honest guy, over promise and under delivered sub standard work and makes up excuses about the…read morecontamination in the final application not a all around good experience beware of his bull'loney asks half up front and the balance before it dries looking like crap

Great Service! Quality work! Mark has been in business a very long time and you can see it in his…read morework. He treats each job with personal touch and to the standard he would expect in his own home.

We have an open concept home and needed help with wall colors…read more The colors Roxanne helped us choose all blended seamlessly. Everything turned out better than we expected. She was a great help.

We enjoyed working with Roxanne. She was very knowledgeable and helpful in updating our home. She…read morecoordinated wallpaper, paint, drapery, and everything else we were looking to improve. She did a great job of incorporating her suggestions with what we were looking to accomplish from the beginning and added tremendous value. We would highly recommend working with Roxanne and the entire Essex House Interiors team.

Eduardo was wonderful to work with. I replaced my master bedroom carpet and was worried about…read morematching it to other bedrooms. He matched it perfectly, bringing samples to my home, and measuring. He called with the estimate quickly and shortly thereafter scheduled the installation. Crew of two did a superior installation job, moving everything for me except the small items I could move to another room myself. A wonderful person to work with. Recommend the highly and would use again.

After several questionable experiences with other wooden floor refinishers, we were thrilled to…read morefind Eduardo Jimenez Flooring. Our floors are PERFECT. His crew is very knowledgeable, respectful & professional. All of this at a reasonable rate. Couldn't have asked for more.