I would like to give them five stars for the pizza which was better than I expected with really good crust. But they blew it on a few other important things. They told us 20-30 minutes on the phone, but it took an hour so we had to sit and wait 30 minutes longer than we had planned. The 18" pizza was under cooked, the veggies on this pizza were raw and we had to finish cooking the pizza when we got them home. Our second pizza with garlic, chicken and white sauce was good but light on chicken, some slices had no meat, and several slices had no spinach. Spinach is cheap, they could have put a lot more on and the cost would have been pennies. For a somewhat expensive pizza they need to raise the bar on toppings. The pizza dough was great, and the cheesy bread and marinara was also spot on. All in this was a far super pizza to Dominos or Pizza Hut and prices along the lines of a Godfathers or Mellow Mushroom. read more

Napoli's Pizzeria - Premade slices - Pizza Near Me - Richlands, North Carolina

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Ordered over the phone and pizza was hot and ready when we got there. Young staff obviously have it together. Large Supreme had wonderful crispy crust which didn't deflate in the box. Adequate toppings exactly as described. Just the right amount of everything and the cheese blend is unique. Will be our go to pizza place! read more

Order pizza online for delivery. When I called and hour later claimed it would be delivered soon. It arrive 2 hours later and cold.

Going through Richlands decided to take pizza home saw this place on internet so stopped. The pizza was dry and tough very little pepperoni one piece per slice. Will not be going there again, also slow service. read more

Closest thing I can get to NYC pizza, give it a 6/7 out of 10. Great people, great service, great pizza

Good food and good service with good ambiance, Pizza was good compared to others in the region read more

I would like to give this place 5 stars because we love coming here but this evening wasn't great. we waited over an hour for a to-go order. Multiple customers came and went and we still had no food. when we asked about our order the young female was extremely rude. After she asked about our order to the cook, they said 10-15 more minutes and they quickly made our order. They had clearly forgotten about us. I wouldn't even mind waiting but the server was rude for no reason. Very disappointing. read more

Terrible service and horseplaying behind counter while making food. 1/10 do not recommend this place. Never going back

Terrible customer service! Once I did get someone to wait on me I asked how much longer on my pickup order since I was past the stated time for pickup. The young female stated "shortly as in a little while". You need to understand this was stated from her in a very disrespectful tone of voice. It was like I was an inconvenience to the business by being there, and I did not feel welcome at all. I will not be back and will not recommend to any other of my family or friends. read more

Their food is very good, they get extremely busy around certain events but you can call ahead and pick up your food! Service has always been friendly and helpful, nice quite perfect spot for just about anything occasion. read more

We have ordered from Napolis since they opened this location. My husband called today to place an order and the young lady that took his order asked for the expiration date on his card so he said April of 27 (not his real expiration date) and she asked for it again. He said the same thing. Once the order was placed, she apparently thought she had hung up the phone because she started talking smack about him. About how rude he was and how f'ing hard it was to say 04 27 (again, not his real expiration date). He hung up and called back. The same young lady answered the phone and when she realized it was him, she hung up on him. Of course he called back and someone else answered. My husband asked to speak to the manager and canceled our order. The food hasn't been as good for a while now and we ordered mostly out of loyalty but we will not be back. read more

Food was amazing wow! Service was great - I had my dog and baby in the car and they offered to bring my food out to me for a pickup order. Didn't go inside so not sure what it's like but highly highly recommend. SOOOO delicious read more

Napoli's Pizzeria - Garden Garlic pizza with chicken added. INCREDIBLE - Pizza Near Me - Richlands, North Carolina

Great place and food alike. Scott has grown a business the area enjoys. The garlic knots are legendary

It was just okay. We had to put it in the oven once we got home. We picked it up. The crust wasn't brown enough for us.

I chose delivery and the order arrived right on time. Best pizza I've had in a long time!

Good pizza and the employees were very kind and got my food out hot and quick. Total family vibe.

I am consistently and pleasantly surprised with how good the food is here. Every new item we try is out of this world. Pizza, chicken parm hoagies, calzones, Stromboli. AMAZING. read more

My husband and I stopped by on our way home. Ordered 1 Cheese Slice, I Pepperoni Slice and 1 drink. 6 people came after us ordering Stromboli's, Hawaiian Pizza, etc. All got served except us. NOTED!!! We requested our money back and walked out. Will NEVER go there again. read more

A friend recommended we go here for pizza. Walked in about 12:15 and ordered 4 slices and drinks. Specifically told the girl at the register I only wanted the pizza heated up for like 15 seconds. We paid and went and got our drinks. About 5 min later I questioned the girl where our pizza was. She said it's coming. I stood there and she said we'll bring it to you. When she approached the guys making pizza they didn't seem to care and it still took longer to get it. When the pizza finally came to our table it was so hot you couldn't touch it for literally 5 min almost like they intentionally made it so hot. So either the employees don't care or they can't comprehend time. Honestly I feel bad for the owners because these employees are going to drive this business to closing. As far as the pizza there was nothing special to the flavor. Don't waste your time trying this place. read more

NOMS!! This place is super good!!! Pizza is made just right and the crust is great! :)

Friendly staff and great food, their Stromboli is my favorite but the pizza and their cannolis are also very delicious! Great little place to go for lunch and dinner. read more

I was picking up a to go order and a female staff was picking her nose... I did tell one of the managers as I lost my appetite. And no the female staff member did not wash her hands or excuse herself to finish. It does not matter if the staff was doing nothing but standing around or with direct contact with food and picking her nose it is beyond gross. I wish them the best and felt a strong need to share this unfortunate experience with my fellow yelpers. read more

One must know, this place is very busy, and for a Friday night, dining in fit filled up quick with delivery and pickup already busy by 6pm. They must be doing something right. Unfortunately, there were a few concerns I had, quite possibly attributed to their focus on delivery and pickup 1. We were not greeted when we came in. Clearly wandering around because it was our first time, I get like we were supposed to just "figure it out" for dine in 2. It was the start of the night and they were out of salad. Granted they were on a salad run, not proper planning. 3. We ordered two, three item calzone. Both were missing their olives. They tasted great though. Don't get me wrong, we would have liked all our toppings. 4. Greasy, the food is greasy, but this may be normal, but it seemed a bit more than normal I still foresee us eating here again, simply because they are a local business, and sometimes it is hard to keep up with the demand and we may have hit them on a rough night. They were fully staffed and everyone was friendly and working. I appreciate the family pizza place setting and they have a simple yet variety menu. read more

Napoli's Pizzeria - Their garlic knots! - Pizza Near Me - Richlands, North Carolina

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The food is great..typical pizza and subs but they are incredibly slow. Nice staff though.

Pizza is a reasonable price, but unless we get the one driver that actually comes to our house, we have to drive to me the driver at a local gas station... kinda defeats the purpose of the delivery. On top of that, when we did meet the driver at the gas station, the driver would be hanging out in the convenience store. The pizza is decent when the bottom of the crust isn't burnt, but honestly, for the price, I'd prefer dominos pizza or Empire Pizza in Jacksonville. With that said, we had one really great driver, so not all is bad with delivery. read more

Amazing pizza ,subs everything is prepared fresh the friendly staff makes for enjoyable meal at the restaurant and if you want to eat at home they also have a large delivery area that they cover. read more

Really great pizza at a fair price. Totally didn't know this place was even there and I'm from Jacksonville. Will definitely be back.

Great pizza! Seems like a hole in the wall kind of place but it's actually really cool and the food is good.

Love me some Napolis they get your food right 90% of the time I have gotten some bad orders from there but they made it right love their steak and cheese subs and there's slice Pizza's. It's a good place to go. read more

I don't know what has happened to this place. When I first started ordering from them, a couple of years ago, everything was on point. They have dropped way off. Most of the time the pizza is still doughy like they were rushing to get it done, but not in a good way. I've order the stromboli's a couple of times and I have to cut off where they sealed it because it wasn't even cooked. Then they started forgetting items we asked for like ranch instead of marinara sauce. Now they just forget 80% of my order. I can't blame the delivery people because they're just told to take it and deliver. That is really the only reason I am rating them two stars because the delivery people have always been extremely nice. I can't help what my wife orders but I won't be placing any orders there. read more

As close to real NY pizza as I've had since moving to this area. Friendly staff. They deliver.

I am from New York so I know my pizza. This is, hands down, the best pizza I have had in Jacksonville.

The food is GREAT except the salads but that may be my personal taste. They staff is awesome! Only reason it's not 5 stars is delivery times when they are busy, need more drivers! read more

This is a "Western Blvd." quality restaurant in Richlands, NC. They have AMAZING Calzones. I am tired of cooking at home during this pandemic, and I love Napoli's and yea they are just a business seeking profit, but they are coming to work daily and putting in hard work to give people a taste of normalcy. Thank you Napoli's! You are appreciated! read more

Yummy yummy yummy!! If you are looking for a great pizza, stromboli, or sub, this is the place. Also love their cheesy bread!! We order from here a lot for delivery and today was no different. House stromboli and ham/cheese sub to share is our usual choice for a quick dinner. The stromboli was well seasoned and toasted nicely. The sub was equally as well prepared. Delivery driver was fast and polite. Definitely will order again! read more

First off let me say this place is a hidden gem! We've lived in Richlands for 6 months and just found this place. Food is sooo good. My only complaint is the wait time. It's great if you order from home and then come pick up or get it delivered. But if you go in and order or pick from the case the wait time is long. Staff is super friendly and the place is always clean inside. They are always super busy but it because of how good their food is. read more

They have the BEST garlic chest rolls. They are full of butter and grease...and I love it! The pizza is super yummy and the delivery service is fast. I didn't give five starts because they don't have fresh mushrooms but rather the stewed or canned ones. There's only a few places in town that do have them fresh. We will be ordering from here again! read more

I love the supreme pizza! My absolute favorite. I get this at least 3 times a month and is my go to pizza joint. The garlic knots are homemade and delicious. read more

Pizza is mediocre but the delivery is pretty fast as long as it's not peak hours. The pies are huge and the sauce tastes really sweet like it's better than Papa Johns. read more

Great hidden gem. The staff is very friendly. Good pizza and even better garlic cheese rolls. You have to try them! They are AMAZING! It can get a little busy at peak meal hours, so order ahead or get there early if you'd wish to dine in. small restuarnt space, but there is seating out front, if the weather is nice. read more