1. Napa Valley Backflow Testing & Repair

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Napa, CA

Napa Valley Backflow Testing & Repair

3.8 (13 reviews)
Closed • 9:30 am - 5:00 pm

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Response time

50 minutes

Response rate

100%

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Recommended Reviews - Napa Valley Backflow Testing & Repair

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83

3 months ago

Timely and responsive, Amber is great and was thorough and followed through with the report to the City of Napa

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Amber P.

Thank you so much for the review and for being our customer.

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1 year ago

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Amber P.

It was a pleasure to help you, we will see you next year!

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1 year ago

Responsive and quick to schedule service. They installed our Backflow system and continue to maintain service each year. Highly recommended.

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Amber P.

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1 year ago

thank you Amber for providing a great service. Your professionalism and courtesy are awesome!!

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Amber P.

I appreciate your feed back, always a pleasure working with you

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1 year ago

No answer after several phone calls over a couple of weeks .......... .. . . No callback .... perhaps out of business ..

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2 years ago

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Amber P.

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5 years ago

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10 years ago

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Amber P.

Thank you. Happy to have you as a customer

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10 years ago

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Amber P.

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9 years ago

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Amber P.

Thank you Denise for your great review! We appreciate it greatly.

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11 years ago

Great Company. Reliable and super friendly service guy. Amber was very pleasant. Coming back next year.

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10 years ago

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Amber P.

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10 years ago

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Amber P.

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Don Nichols Plumbing!…read more This company deserves a 5+ star rating! They go above and beyond expectations of having a successful customer service experience. They are fast to respond and our tech was so knowledgeable and actually ended up saving us money with his recommendations. They are friendly, courteous, considerate, knowledgeable, clean and responsive...even the lady that answers the phone and schedules appointments is a real gem...friendly, responsive and kind. If you have any plumbing needs...please call them. You won't be disappointed. Oh..and our Service Tech served in the Navy....Thank you for your service! We love supporting this company

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Fantastic service! Replaced our old furnace and vents with a new HVAC system (Heat pump + AC…read moreinstall). The team at Ongaro made the entire process smooth and easy from initial visit through project completion. Jason listened to all my concerns and priorities, which were fully reflected in the proposal. They were not the least expensive, but by far the most thorough and detailed. And he found a rebate that the project qualified for! They handled the permits with the town, provided me with the details needed by our HOA. Great communication with every step. Quick to schedule. Completed on time and on budget. All work areas were kept very clean and tidy. And every person I interacted with was super nice and helpful. Highly recommend!! P.S. I agree with the other post (similar name, but not me) that the new AI answering service is really bad. I could not get past it a few times myself, but would HUCA to get a real person. I'd also email to get around it, which worked to get a quick answer or call back as well.

I am looking at bids for A/C- via the Yelp app-and the guy who came from Ongaro had an interesting…read moretake on how to do AC at our unique location. I especially appreciated mentioning filing a permit with the city- I hadn't even thought about that and not everyone who came to bid mentioned it! There is a good vibe with this company representative and my husband even agreed in his 1 minute passing. Definitely worth including them for your consideration. Don't want surprises and love a well thought out & important improvement location consideration. I didn't get a copy of the bid and have been stuck in an AI auto answer scenario. Can't get a human. Frustrated as this was who we preferred. So many companies are using AI - in answering questions and booking-without catching the ways it frustrates their customers will be the demise of some project bids. (2nd time for me with a company AI sending me in circles).

Napa Valley Backflow Testing & Repair - backflowservices - Updated November 2026

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