Excellent massage location. I made a fairly last minute appointment the day before and they had an…read moreevening appointment available. My masseuse had very strong hands - deep tissue was indeed very deep! I will be back to try cupping and for evening appointment availability, thanks!

My partner likes to come to Napa to do the floating pods for relaxation. It's not really my thing…read moreso I'll drop her off and find somewhere to get a massage. This business will always come up on my search, but since we always decide to come out this way spur of the moment, there's usually no more appointment times available. This time we planned ahead and were able to sync up our appointments. Today I received a 90 minute deep tissue massage from Anna and left feeling extremely rejuvenated. She had me so relaxed that I fell into the deepest sleeps throughout the entire session. I remember waking up often, forgetting where I was. My muscles feel soft like jello and my mood is calm and zen. Anna had the warmest and kindest energy from the moment she greeted me. Even when I mentioned that the pressure was a little too much in a certain area, she was very receptive and adjusted the pressure immediately to my liking. I asked her name at the end of the session and she told me while giving me a warm hug. It was really sweet. Oh and the hot stones were a nice surprise!! There are 2 dedicated parking spots in the back of the building, through a very narrow driveway. And if you pay cash, the price is cheaper than paying with a card. Their online booking system is really easy to use and you can specify which therapist you want to book with. Will definitely be back when visiting Napa.

** Update** The evening of this review I received an email from April Rose, Manager. She refunded…read moremy service and offered to reschedule with another provider. What a refreshing gesture to ensure high quality services. Thank you! My massage and facial felt rushed and disengaged. Massage was mediocre. I appreciated that she did give me more pressure when I asked for it, but really only addressed one of my two problem areas. My facial, by the same person, also felt really impersonal. She didn't ask any questions about my skin nor did I get any information about what she used until I asked the receptionist. Then the therapist came out and gave me a couple of recommendations. It wasn't bad, but it wasn't worth recommending, especially for the price.

Really enjoyed the massage, my therapists techniques were exactly what I needed. She addressed my…read moreissues and listened .

My amazing wife purchased a 75 minute massage and a pedicure for my birthday at Greenhaus! We've…read morebeen customers for years, and once again my experience here today was nothing short of amazing. Maria was a skilled and very intuitive massage therapist. Pressure, flow, consistency.. all of it spot on. I can't say enough about how ideal that 75 minutes of relaxation was! Then onto a pedicure with Jess. Wow, so great! A guy getting a pedicure may be not manly enough for some.. but my feet feel like the just got a luxury experience that I had been needing for years and very knew! Jess is a try professional in her craft and I would and will come back without a doubt and have this treatment done again! Great atmosphere, friendly staff and super clean and modern space in Downtown Napa. If you are a local or tourist visiting Napa Valley, treat yourself at Greenhaus! We all deserve it.

Fabulous service in a quiet environment. Staff is great and accommodating. Highly recommend.read more

Such a wonderful massage experience!…read more I was looking around for a nice massage for my husband and me, and I was so glad to find Awaken! I booked everything in Vagaro, and it was super easy to schedule our couple's appointment. We arrived earlier than our scheduled massage a waited a little for our masseuses to be ready but once they were, my masseuse, Jenny led us to the room. My husband got Jaimison. Both Jenny and Jaimison was excellent. We haven't gotten a massage in so long cause of our busy wedding schedules and traveling, and forgot how tense our bodies were. We started working out more so our bodies have been more sore with more knots we were unaware of, until Jenny and Jaimison started massaging us. They were able to get areas on our shoulders, back, and necks that we were aching in. Overall, the massage experience was excellent!! We really enjoyed our relaxation time and felt so nice after. Parking is street parking so there are some in front or on the streets nearby!

Husband and I went and had fantastic experience. Very professional and great massages. Can't wait…read moreto go back!

Went with my wife and got a men's facial. It was wonderful. Lindsey was so nice and friendly…read more Men treat yourself and your partner to great spa day.

A friend of mine made a appointment for me without checking with me and I did not want to come to…read morethe place. I called the company and told them that a friend of mine made the same-day appointment and I was to call and let them know what services I wanted. I did not see any service that I would like to have because they did not have what I wanted and I told them I wanted to cancel. They said I could not cancel because the appointment was made today and their policy is that they could not cancel. I explained to the lady that a friend of mine just made the appointment not even 20 minutes ago and I do not care to go. They informed me that they would charge her card anyway so I went there so my friend would not get charged. They charged $35 for me to put my foot in a bucket of water for 15 minutes. I am not happy with this place nor the policy and I will never be back here. I asked a worker is this all the service she said yes I put my foot in the water for 6 minutes and left. This is a reply to the answer that they wrote on me, I was not late. They asked me to come in 15 minutes early so I could check out with my other friends who had the nerve to stay there. They were very rude and nasty and was upset because I am telling the truth. I would not recommend this place to a dog! Horrible

Ahhh! I love this place! First, the pricing is super reasonable especially for what you get. The…read moremonthly subscription is definitely the way to go for me for self care. And when I schedule in advance I have it to look forward to! The girls at the front desk, I don't know their names but shall refer to them as the "Dream Team" are always super pleasant, cheerful and accommodating. The music, ambiance, amenities, cucumber water... all of it is lovely! And then there's my favorite masseuse! She's delivering the best massages this seasoned massage getter has ever had! She always makes sure that I'm comfortable, she zeros in on what's bothering me, perfect pressure, super professional and highly skilled. I only hesitate to put her name here for fear that she'll get too booked up for me, but Ana is my girl. I've been here about 5 times now and the service has been consistently wonderful. I hope you have the same experience.

The facilities were nice and the receptionist the first time I went was very kind and personable…read more My massage was pretty mediocre however I was looking to give this place another try with a different masseuse. She talked to me about a membership and the timing of appointments. She said they had a 20 minute grace period because I said I would likely be coming from work and running late. She said it wouldn't be an issue at all, if I was late the session would just be shorter. I made an appointment to go back for a sauna and was planning on signing up for the membership the receptionist had told me about. I was running late and tried to reach the spa. Scott left me a message. I called back. Scott returned my call and was immediately rude. He said since it was 15 minutes past my appointment he turned off the sauna and would charge me. It wasn't even 15 minutes into the appointment but I apologized and said I understood. He then said there was an issue that I personally blocked the charge and needed to fix it immediately. I obviously hadn't had the chance to block the charge while I was on the phone with him but still apologized. He continued to be rude while I just apologized. I wanted a solution he wanted to be upset. I would never consider going back.

I was surprised with an "in our home" massage. I don't usually treat myself to massages so this…read morewas a double bonus! Alfonso showed up 10 minutes early to get set up. From the moment he walked through the door, I felt his kind, gentle energy. Alfonso listened to my points of concern in regard to where he should focus. Alfonso's pressure was spot on! Alfonso was a pleasure to be around and he was very respectful. We decided we will probably treat ourselves to monthly massages from our own home using Alfonso's services.

I have been getting a massage from him at my home once a week since I've lived in Napa! He is…read moreincredible! If you are in Napa, this is the only place to go for a massage! Highly recommend!

My wife and I came in for a 90 minute combo foot and full body massage. We had a wonderful…read moreexperience the spa is large and clean and the staff was super nice and accommodating. Both our massages were great. After we left we realized a few days later that my wife had left her necklace which was a family heirloom there. When we called they remembered us, told us they had it and that they'd hold it until we came for it. All around a great experience from start to finish. We go back in a heartbeat.

Katy gives an amazing massage! Professional, relaxing, and exactly what I needed. I left feeling…read morerefreshed and tension-free. Highly recommend!

Barbara is first class. Her facility is quiet, relaxing and clean. She is very well versed in the…read moreart of massage.

Barb is the very best! I have had many massages in my days and nothing compares. She takes the…read moretime to listen to your concerns and addresses them. I walk out feeling like a different person. She knows so much about every muscle and explains it in detail, I will be a client for life! Highly recommend to everyone!

Alexis is an amazing masseuse. She takes the time to ask questions and understand your needs and…read morethen delivers on those. Highly recommended.

This review is long overdue. I like Alexis's new office space, very relaxing. I have been going to…read moreher for a few months now for deep tissue massage. She does a great job of working on my lower back and hip area. She also incorporates stretching techniques that seem to work great on my hip flexors.